Exceptional Service Jobs in Remote

318,551 open positions · Updated daily

Looking for Exceptional Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the Remote area.

Lead Auditor - GPSC, Construction, Capex

Company: General Motors

Location: Remote

Posted Jan 29, 2025

The Lead Auditor role at General Motors Audit Services (GMAS) involves leading audit assignments, performing continuous business monitoring and risk assessment, and developing audit plans. The role requires a Bachelor's degree in engineering, manufacturing, supply chain, or accounting, and 5-7 years of combined audit consulting and operational experience. The ideal candidate should have practical knowledge of internal audit methodology, industry knowledge, and the ability to drive the use of analytics in the audit process. A Masters degree and professional certification are preferred. The compensation range is $85,100 - $135,900, with bonus potential based on company performance, job level, and individual performance. Benefits include health and wellbeing programs, retirement savings plan, tuition assistance, and GM vehicle discounts. GM is committed to diversity and inclusion, and offers reasonable accommodations for job seekers with disabilities.

Senior Content Marketing Manager

Company: Silverfort

Location: Remote

Posted Jan 29, 2025

Silverfort, a cybersecurity company, is seeking a Senior Content Manager with 7+ years of B2B marketing experience, preferably in cybersecurity. The role involves boosting brand awareness, thought leadership, and social media efforts. The candidate will collaborate on content campaigns, write awards submissions, and support the content marketing strategy. They must be a seasoned writer, comfortable with cross-functional international teams, and have experience with engagement and metrics tools.

Customer Success Manager

Company: Triple Whale

Location: Remote

Posted Jan 29, 2025

The job posting is for a Customer Success Manager (CSM) role at Triple Whale, a growing global company. The CSM will focus on supporting ecommerce stores and agency clients, building and maintaining relationships with enterprise clients. Key responsibilities include developing tailored success plans, driving revenue and renewal forecasting, and collaborating with cross-functional teams. The ideal candidate should have previous experience in the ecommerce space, particularly in a SaaS environment, and possess strong communication, problem-solving, and teamwork skills.

Creative Strategist, Amazon

Company: BAD Marketing

Location: Remote

Posted Jan 29, 2025

BAD Marketing is seeking a creative and results-driven Amazon Creative Strategist to lead visual direction for clients. The role involves understanding client branding needs, ensuring creative assets meet guidelines, conducting quality assurance, staying updated on Amazon trends, leading the graphic design team, aligning with client goals, and monitoring performance. The ideal candidate should have 3+ years of experience in creative strategy, design, and content production with a focus on Amazon, proficiency in design software, and strong knowledge of ecommerce conversion strategies.

Business Development Representative

Company: brightwheel

Location: Remote

Posted Jan 29, 2025

Brightwheel is a globally trusted technology brand in early education, aiming to provide high-quality education for every child. They are a fully remote, diverse team with a strong investor group. The company is seeking dynamic, resilient sales professionals to make 80-100 cold calls daily, understand prospects' pain points, and schedule product demonstrations. Brightwheel offers a competitive compensation package, including a base salary of $45,000 and an uncapped variable of $18,000 based on performance.

Project Manager

Company: Strata Information Group (SIG)

Location: Remote

Posted Jan 29, 2025

SIG is a reputable company with over 35 years of experience, serving more than 900 colleges and universities worldwide. They offer comprehensive strategy implementation and managed support. The company is currently seeking a strategic Project Manager with at least five years of experience in software-related projects within Higher Education, preferably with consulting experience and a PMP certification. The ideal candidate will have experience with ERP CRM and Student Information Systems, and exceptional communication skills. The role involves comprehensive leadership for all assigned projects, tracking and reporting on project budget, establishing project plans, managing resources, and providing advisory services for change management. The salary range is $90,000 - $125,000, with benefits including health, vision, dental, life insurance, short and long-term disability, paid parental leave, vacation, sick leave, paid holidays, a 401K with a 5% employer contribution, and pet insurance.

Principal Field Solution Architect - IAM

Company: CDW

Location: Remote

Posted Jan 29, 2025

CDW, a Fortune 200 leader, is seeking a Principal Solution Advisor with at least 7 years of experience in Identity and Access Management. The role involves executing the full sales lifecycle for enterprise Advisory related projects, strategic account planning, researching, prospecting, relationship building, partnering with software vendors, and opportunity identification. The candidate will also act as a strategic solution advisor to the customer for any security-related opportunities, providing input and recommendations around their overall IAM strategy. The role requires strong writing, communication, and presentation skills, and any security-specific or IAM product-specific sales or technical certifications are a plus. CDW offers a competitive salary range of $133,200 - $151,200, depending on experience and skill set, and an annual bonus target of 20%. The company culture is described as empowering, with a focus on diverse perspectives and a rapidly evolving technology landscape.

Cadillac District Manager Parts & Service - New Jersey/Philadelphia

Company: General Motors

Location: Remote

Posted Jan 29, 2025

This role is a remote position with territorial responsibility for managing Sales and Service Agreements between GM, dealers, external fleet customers, and Independent Aftersales Market stores. The candidate must live in or relocate to Mt Laurel, NJ or Travose, PA. Key responsibilities include driving revenue growth, analyzing dealers' marketing plans, and resolving customer needs. Required qualifications include a Bachelor's Degree, 5+ years of experience in dealership fixed operations, and proficient automotive industry knowledge.

Tier 2 Technical Support Representative

Company: BigCommerce

Location: Remote

Posted Jan 29, 2025

BigCommerce is seeking a Tier 2 Technical Support Representative with a minimum of 6 months Tier 1 experience. The role involves providing exceptional support to Enterprise merchants and Agency Partners, developing solutions, and collaborating with Tier 1 representatives. The ideal candidate should have excellent communication skills, time management abilities, and familiarity with BigCommerce API, Stencil Framework, and Developer Documentation. BigCommerce values diversity and inclusion, offering reasonable accommodations for individuals with disabilities.

SLED Enterprise Account Executive - NYC

Company: Granicus LLC

Location: Remote

Posted Jan 29, 2025

Granicus is a Govtech company that has been recognized for its transformative technology and inclusive approach. They serve over 5500 government agencies and 300 million citizens, providing comprehensive cloud-based solutions for communications, website design, meeting management, records management, and digital services. Their Enterprise Account Executive role involves driving sales generation, fostering market expansion, and crafting compelling value propositions for prospective clients. Granicus values individual initiative, teamwork, and a client-centric problem-solving approach. They offer a competitive benefits package and are committed to building diverse, inclusive teams.

Senior Site Reliability Engineer (SRE) - Poland

Company: Cribl

Location: Remote

Posted Jan 29, 2025

Cribl is a rapidly growing, remote-first company seeking a Senior Site Reliability Engineer in Poland. The role involves unlocking the value of observability data, contributing to the engineering organization, and ensuring high-quality software. The ideal candidate will have extensive experience in enterprise-scale continuous delivery environments, knowledge of cloud platforms, and experience with APM and observability tools. Cribl values diversity and encourages applicants from all backgrounds.

Senior Demand Generation Marketing Manager

Company: brightwheel

Location: Remote

Posted Jan 29, 2025

Brightwheel, a globally trusted technology brand in early education, is seeking a Senior Demand Generation Marketing Manager. The role involves leading acquisition marketing efforts for the education product, developing cross-channel plans, crafting compelling messaging, driving continuous learnings, and collaborating with cross-functional teams. The ideal candidate should have a Bachelor's degree in marketing, 4+ years of demand generation experience, and strong analytical and communication skills.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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