Exceptional Service Jobs in Remote

318,551 open positions · Updated daily

Looking for Exceptional Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the Remote area.

Strategic Field Architect

Company: Halcyon

Location: Remote

Posted Jan 28, 2025

Halcyon, a cybersecurity company formed in 2021 by industry veterans, is seeking a Strategic Field Architect. This role involves leading proof-of-value engagements, designing testing strategies, collaborating with sales teams, conducting assessments, and managing field engagements. The ideal candidate should have 6+ years of experience in information security, expertise in ransomware and endpoint defense, strong scripting skills, and exceptional communication abilities. Halcyon offers comprehensive benefits including healthcare, 401k, disability coverage, flexible PTO, and a generous equity offering. The base salary range is $160,000 - $185,000.

Operations Coordinator

Company: Mantra Health

Location: Remote

Posted Jan 28, 2025

Mantra Health is seeking an Operations Coordinator with 12 years of experience in project management, events coordination, or logistics. The role involves event planning and coordination, project management, marketing and promotion, managing the Call for Proposals process, and providing administrative support. The ideal candidate should have excellent written communication skills, strong organizational skills, and proficiency in project management tools. Mantra Health offers competitive benefits including equity, performance bonus, medical, vision, and dental coverage, 401k, flexible work location, unlimited PTO, inclusive parental leave, and more. The salary range for this position is $50k - $60k based on experience.

Tier 1 Service Desk Specialist

Company: Makpar

Location: Remote

Posted Jan 29, 2025

Makpar is a team of innovators and consultants offering services such as Cybersecurity, Cloud Migration, IT Project Management, Agile Transformation, DevSecOps, and Health IT. They are a Great Place to Work™ certified company with recent awards including Fortune Top 100 Small Place to Work, Inc 5000, and Inc Best in Business. Makpar is currently seeking a Tier 1 Service Desk Specialist with experience in ServiceNow, MS Office suite, MS Windows 10 systems, iPhone configuration, and troubleshooting. The role involves providing telephone and email-based support, managing incidents, problems, and service requests, and ensuring all incidents are promptly and accurately documented. The ideal candidate should have superb communication skills, an associate degree in a related field, A+ certification, and ITILv3 and/or ITILv4 certificates. Makpar offers a great benefits package, excellent training, career development opportunities, flexible work schedules, and a generous compensation package.

Regulatory Affairs Sustaining Software with Robotics Support Consultant

Company: RQM+

Location: Remote

Posted Jan 29, 2025

RQM+ is a leading MedTech service provider with a global team of regulatory and quality experts. They offer comprehensive services including clinical trials, lab services, and reimbursement services. The company has deep expertise in all clinical specialties and works with top medical device manufacturers. The Regulatory Affairs Consultant role involves developing strategies, ensuring compliance with regulations, and leading cross-functional teams. Requirements include a Bachelor's degree, experience in Regulatory Affairs, and knowledge of AI, ML, robotics, cybersecurity, and threat modeling. RQM+ values its employees, offering a competitive compensation package and a focus on work-life balance.

Senior Partnerships Manager

Company: Redox

Location: Remote

Posted Jan 29, 2025

Redox is a company dedicated to revolutionizing healthcare through data exchange. They offer a full-service integration platform that securely and efficiently transmits healthcare data across a vast network of provider organizations and healthcare products. The Sr Partnerships Manager role involves building and maintaining relationships with key stakeholders at partner organizations, driving revenue growth, developing partnership strategies, collaborating with product and engineering teams, enabling partners, gathering market intelligence, and managing events. The ideal candidate should have 5+ years of experience in partner management, business development, or strategy within the healthcare tech industry, with a deep understanding of healthcare systems, regulations, and technology trends.

Senior HR Account Manager (HR Generalist)

Company: Toku

Location: Remote

Posted Jan 29, 2025

Toku, a leading provider of compliance infrastructure for crypto companies, is seeking a Senior HR Account Manager. The role involves managing HR operations, client relationships, and complex regulatory matters. The ideal candidate should have 6+ years of HR experience, deep HR expertise, strong communication skills, and a startup mentality. Toku offers a remote-first work culture, competitive salary, equity, and an Apple laptop. The company is committed to diversity and equal opportunity.

Senior Software Engineer, Backend

Company: Life360

Location: Remote

Posted Jan 29, 2025

Life360 is a global company with over 50 million users, offering a range of safety features for families. The Location Cloud team, part of the Location Operating Group, develops and maintains core backend services for real-time location functionality. They are seeking a senior backend engineer with experience in distributed systems, Java, and cloud-native environments. The company values diversity and offers competitive benefits, including health insurance, mental wellness programs, and flexible PTO.

Odoo Technical Consultant

Company: Nagarro

Location: Remote

Posted Jan 28, 2025

The company is a global Digital Product Engineering firm with over 17,500 experts across 37 countries. They build products, services, and experiences that inspire, excite, and delight. The company culture is dynamic and non-hierarchical. They are seeking new colleagues to join their team. The job involves analyzing client requirements, designing Odoo architecture solutions, collaborating with stakeholders, documenting designs, implementing Odoo solutions, configuring and customizing applications, providing training, ensuring successful deployment, offering ongoing support, responding to inquiries, troubleshooting issues, updating knowledge of Odoo features, fixing and developing custom modules, testing and deploying new modules, and collaborating with the development team. Qualifications include advanced Python skills, experience in Odoo implementation, native or advanced level in Spanish and English, and strong customer service and team skills. The company is remote-first with modern offices, attractive development opportunities, time flexibility, internal promotion, and flexible remuneration.

Director, Commerce (Multi-Solution)

Company: Bounteous

Location: Remote

Posted Jan 29, 2025

Bounteous, a leading digital transformation consultancy, is seeking a Director of Commerce with deep technical expertise in commerce platforms. The role involves serving as a trusted advisor to clients, optimizing customer experiences, and driving business success. The ideal candidate should possess a strong understanding of commerce technologies, industry trends, and best practices. They will collaborate with platform partners, client service, and business development teams to identify and expand account opportunities. The role requires excellent communication skills, a strong executive presence, and the ability to work independently.

Office and People Operations Coordinator - Europe

Company: adMarketplace

Location: Remote

Posted Jan 29, 2025

adMarketplace is seeking an Office and People Operations Coordinator to support the European MD. The role involves office management, employee engagement, and HR support. Key responsibilities include managing the MD's schedule, coordinating company events, overseeing internal communications, and providing HR recruitment support. The ideal candidate is energetic, well-organized, flexible, and has strong people skills.

Account Executive

Company: TrustArc

Location: Remote

Posted Jan 28, 2025

TrustArc, a leader in data privacy, offers comprehensive privacy management programs for global organizations. They automate and simplify the process, providing deep privacy intelligence and platform automation. TrustArc supports employees with work-life balance, industry-specific learning, and various team events. They seek ambitious Account Executives with 5+ years of B2B sales experience, a consultative mindset, and industry versatility to drive growth in the data privacy marketplace. The role involves owning the entire sales cycle, being a trusted advisor, driving strategic growth, mastering solutions, and operating with precision. TrustArc offers competitive compensation, health benefits, endless PTO, work from home opportunities, and a referral program.

Professional Services Manager

Company: Atlas Technica

Location: Remote

Posted Jan 29, 2025

Atlas Technica, founded in 2016, is seeking a Professional Services Manager to lead a team of Cloud Engineers. The role involves managing and mentoring the team, overseeing client onboarding and cloud implementation projects, and developing scalable processes. The ideal candidate should have a Bachelor's degree in Computer Science or related field, at least eight years of IT experience, and proven experience managing technical teams and delivering client-facing projects. Preferred qualifications include active Azure or AWS certifications, experience in financial industries, and proficiency with Infrastructure as Code tools.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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