Exceptional Service Jobs in Remote

318,551 open positions · Updated daily

Looking for Exceptional Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the Remote area.

Senior Full Stack Developer (backend-oriented) – Epic EHR Integration

Company: Miratech

Location: Remote

Posted Jan 28, 2025

Miratech, a global IT services and consulting company, is seeking a Senior Full Stack Developer with a backend focus to join their integrations team. The role involves designing, developing, and maintaining integrations between Epic EHR applications and third-party systems. The ideal candidate should have 5+ years of Java development experience, knowledge of Microservices architecture, and understanding of web technologies. The company offers a culture of Relentless Performance, competitive pay and benefits, work from anywhere flexibility, professional development opportunities, global impact projects, and a welcoming multicultural environment.

People Generalist - Krakow

Company: Sprout Social

Location: Remote

Posted Jan 28, 2025

Sprout Social is seeking a People Generalist to join their team in Krakow, Poland. The role involves providing HR support, managing contracts and payroll, and overseeing workplace experiences. The ideal candidate will have 4+ years of HR experience, fluency in English and Polish, and the ability to work on-site at least 3 days a week. The company offers competitive benefits, including ongoing education, a work-from-home stipend, and a corporate social responsibility program.

Senior Test Engineer

Company: Stewart Title

Location: Remote

Posted Jan 28, 2025

Stewart is offering a Senior Test Engineer position with a supportive work culture, opportunities for growth, and the chance to work on impactful projects. The role involves designing and executing test plans, collaborating with stakeholders, and mentoring junior team members. The ideal candidate should have a Bachelor's degree in a relevant field and at least 5 years of related experience.

Head of Product Marketing

Company: DeleteMe

Location: Remote

Posted Jan 28, 2025

The Head of Product role at DeleteMe involves orchestrating product launches, equipping the GotoMarket organization with necessary resources, and shaping product strategy. The ideal candidate should have 5-7 years of experience in product marketing, preferably in the cybersecurity or privacy sector. They should possess exceptional writing and communication skills, strong organizational abilities, and an action-oriented approach. The role offers comprehensive benefits including fitness membership reimbursement, cell phone data reimbursement, child care reimbursement, work from home stipend, licensed Udemy Business Account, DeleteMe Gold Membership, comprehensive health benefits, generous time off, 12 weeks of paid parental leave, 401k up to 6 matching, and discounted DM plans for friends and family.

VP, Customer Success

Company: BlueCat

Location: Remote

Posted Jan 28, 2025

BlueCat is seeking a Vice President of Customer Success to lead and mentor a high-performing team, ensuring customers realize maximum value from their products and services. The role involves driving results tied to strategic business goals, managing customer health metrics, and fostering a culture of accountability, collaboration, and customer-centricity. The ideal candidate will have 10+ years of experience in customer success, strong leadership skills, excellent communication abilities, and a deep understanding of customer experience and relationship management. BlueCat offers a comprehensive benefits package and a vibrant workplace culture.

IT Contracts and Billing Specialist

Company: Conversant Group

Location: Remote

Posted Jan 28, 2025

Conversant Group, an IT infrastructure and security consulting company, is seeking an IT Contracts and Billing Specialist. The role involves managing all aspects of IT service contract processing, including data entry, communication with internal stakeholders, and ensuring accuracy in customer invoicing. The ideal candidate should have a Bachelor's degree in Accounting, Business Administration, Finance, or a related field, with 2+ years of experience in finance, procurement, or related operations. Proficiency in CRM and PSA systems, such as Salesforce and ConnectWise, is required. The position offers a dynamic work environment, competitive compensation, and benefits, including learning opportunities, flexible PTO, and family-friendly programs.

Business Systems Analyst Consultant

Company: The PNC Financial Services Group

Location: Remote

Posted Jan 28, 2025

PNC is seeking a Business Systems Analyst Consultant to join their Technology organization. The role involves providing solutions for IT and business management, participating in system identification and configuration, monitoring client experiences, and offering senior-level consulting services for process improvement projects. The ideal candidate should have a university degree, relevant industry experience, and preferred skills in application development, business management, customer solutions, problem-solving, and process improvements. PNC offers comprehensive benefits, including medical, dental, vision, life insurance, disability protection, 401k with PNC match, pension, and stock purchase plans. The company fosters an inclusive workplace and provides reasonable accommodations for qualified individuals with disabilities.

VP, Professional Services

Company: BlueCat

Location: Remote

Posted Jan 28, 2025

BlueCat is seeking a Vice President of Professional Services to lead and develop a global team, ensuring successful delivery of client projects and engagements. The role involves strategic planning, resource allocation, and revenue forecasting. The ideal candidate should have extensive consulting experience, strong business acumen, and excellent customer relationship management skills. BlueCat offers a comprehensive benefits package and fosters a vibrant, inclusive workplace culture.

Technical Project Manager

Company: insightsoftware

Location: Remote

Posted Jan 28, 2025

Insightsoftware is hiring a Technical Project Manager for a dynamic, fast-paced environment. The role involves managing projects, coordinating with stakeholders, and ensuring project success. The ideal candidate should have a Bachelor's degree, experience in enterprise project management, and strong communication skills. Preferred qualifications include PMP certification, Agile techniques knowledge, and familiarity with traditional project management approaches.

Account Executive, Enterprise, APAC, Singapore

Company: Sprout Social

Location: Remote

Posted Jan 28, 2025

Sprout Social is seeking an Account Executive Enterprise for its International Sales and Success team in Singapore. The role offers an opportunity to accelerate one's career by working with top brands and designing a career path. Key responsibilities include prospecting, closing sales, and building relationships with clients. The ideal candidate should have 4+ years of B2B sales experience, preferably in SaaS, and a proven track record of selling to enterprise organizations. The company provides comprehensive training, a customer-centric mentality, and a supportive work environment with benefits like flexible time off, wellness initiatives, and ongoing education opportunities.

Staff Product Manager, UEBA

Company: SentinelOne

Location: Remote

Posted Jan 28, 2025

SentinelOne is a values-driven cybersecurity company seeking a seasoned Product Manager with expertise in User and Entity Behavioral Analytics (UEBA) and Threat Intelligence (TI). The ideal candidate will lead the end-to-end development of the UEBA product line, collaborate with various teams, and ensure alignment with business goals and customer needs. The role requires a deep understanding of SOC workflows, strong technical knowledge, and the ability to communicate complex concepts clearly. The company offers competitive benefits and a cutting-edge work environment.

Solutions Architect

Company: Miratech

Location: Remote

Posted Jan 28, 2025

Miratech, a global IT services and consulting company, is seeking a Solutions Architect with expertise in CX platforms like Genesys, Google TalkDesk, Amazon, and NICE. The role involves leveraging this expertise to deliver comprehensive customer experience solutions, including inbound and outbound communication, workforce management, and integrated CX technologies. The candidate will be responsible for identifying and articulating the value proposition for enterprise clients, developing comprehensive solution proposals, and enhancing technical presales capabilities. The company offers a culture of Relentless Performance, competitive pay and benefits, work from anywhere culture, growth mindset opportunities, global impact, and a welcoming multicultural environment.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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