Exceptional Service Jobs in Remote

318,562 open positions · Updated daily

Looking for Exceptional Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the Remote area.

Climate Solutions Engineer

Company: SINAI Technologies

Location: Remote

Posted Jan 28, 2025

SINAI is seeking a Climate Solutions Engineer to support their innovative Climate Team and Sales Team. The role involves providing technical sales support, acting as a domain expert on SINAI's carbon accounting and decarbonization software, and contributing to the Climate Team's mission to empower businesses in achieving their sustainability goals. The position offers a fast-paced, collaborative environment and the opportunity to directly impact the future of sustainability. Qualifications include extensive technical sales experience, expertise in carbon accounting, and strong analytical and communication skills.

People Coordinator

Company: Attentive

Location: Remote

Posted Jan 28, 2025

Attentive is an AI-powered mobile marketing platform that enables brands to personalize consumer engagement, driving higher recurring revenue and maximizing campaign performance. The platform activates real-time data from multiple channels and advanced AI to personalize content, tone, and timing. Attentive has been recognized by Deloitte's Fast 500, LinkedIn's Top Startups, and Forbes Cloud 100. The company is looking for a People Coordinator with 12+ years of experience in HR, strong interpersonal and coordination skills, and the ability to optimize, streamline, and automate processes. The role involves onboarding employees, responding to HR inquiries, and ensuring compliance of employee data and files.

Enterprise Implementation Consultant

Company: ServiceTitan

Location: Remote

Posted Jan 28, 2025

The Enterprise Implementation Services team at ServiceTitan is crucial for clients' sustained success, managing setup, configuration, training, and testing of the ServiceTitan platform. They guide clients through the entire implementation process, tailoring strategies to optimize efficiency and drive measurable outcomes. The role involves managing multiple projects, partnering with Delivery Managers, leading scoping sessions, delivering configured environments, conducting training, identifying risks, collaborating with cross-functional teams, staying updated on new features, and traveling for client onsite work. The ideal candidate has 5+ years of relevant experience, a Bachelor's Degree, exceptional organizational skills, proactive problem-solving abilities, strong client relationship skills, and a collaborative mindset. ServiceTitan offers flexible work, comprehensive benefits, and a commitment to diversity and fair compensation.

Sr. Manager, Salesforce

Company: Lyra Health

Location: Remote

Posted Jan 28, 2025

Lyra Health is a mental health care company that uses technology to improve access to high-quality care for employees of Fortune 500 companies. They are seeking an experienced Salesforce Manager to lead a team of developers, business analysts, and contractors. The role involves overseeing the design, development, and implementation of Salesforce solutions, ensuring project delivery on time and within budget, and maintaining existing Salesforce applications. The ideal candidate should have a strong technical background in Salesforce development, excellent communication skills, and a proven track record of managing technical teams. Lyra Health is an Equal Opportunity Employer.

Senior Experience Partner

Company: Granicus LLC

Location: Remote

Posted Jan 28, 2025

Granicus is a Govtech company that has been recognized for its transformative technology and commitment to equitable and inclusive solutions. With over 25 years of experience serving 5500 government agencies and millions of citizens, Granicus offers comprehensive cloud-based solutions for communications, website design, meeting management, records management, and digital services. The company's Government Experience Cloud platform enhances internal and external operations, community engagement, and trust in government. Granicus is seeking an Experience Partner with 5 years of digital services experience, strong commercial acumen, and a passion for public service. The role involves presales alignment, project kickoff, driving better outcomes, and maintaining executive relationships with customers.

Python Cloud Developer

Company: Conversant Group

Location: Remote

Posted Jan 28, 2025

Conversant Group, a mission-based global IT infrastructure and security consulting company founded in 2009, is seeking a Python Cloud Developer. The company, dedicated to defeating cyber terrorists, is organized into three battalions: Athena7, Grypho5, and Fenix24. The Python Cloud Developer will design and develop Python-based services, contribute to the evolution of the Service-Oriented Architecture (SOA), work with data engineering teams, conduct code reviews, and collaborate with cross-functional teams. The ideal candidate should have extensive Python experience, cloud experience (preferably with Microsoft Azure), microservices and SOA expertise, CICD expertise, data stream handling experience, unit testing and test automation skills, and a strong understanding of security best practices.

Account Executive

Company: Kontakt.io

Location: Remote

Posted Jan 28, 2025

Kontaktio is a healthcare platform that leverages AI, RTLS, and EHR data to automate workflows, improve asset utilization, and enhance staff productivity. The platform has demonstrated a 10X ROI and over 20 use cases, with a growth trajectory of quadrupling ARR and expanding the team from 70 to 130 professionals in 24 months. Backed by a $475M investment from Goldman Sachs, Kontaktio aims to reach $100M+ ARR and seeks a skilled Account Executive to accelerate growth. The company emphasizes ease of use, fast outcomes, and scalability, with a focus on delivering positive patient experiences and outcomes.

Technical Knowledge Base Manager

Company: People.ai

Location: Remote

Posted Jan 27, 2025

Peopleai, an AI-powered platform, offers solutions for sales teams to enhance pipeline visibility and provide actionable insights. The company's unique dataset and patented AI technology set it apart, with notable clients like Verizon and IBM. The Technical Knowledge Base Manager role involves creating, organizing, and maintaining high-quality technical documentation, collaborating with cross-functional teams, and continuously improving processes.

Manager, Privacy Engineering

Company: Lumin Digital

Location: Remote

Posted Jan 28, 2025

The Manager Privacy Engineering will lead teams in developing and enhancing data privacy processes and technologies in cloud environments, ensuring compliance with privacy frameworks, standards, and regulatory requirements. This role involves collaborating with cross-functional teams to design risk treatments, maintain system inventories, and provide comprehensive reporting on program performance. The position requires a subject matter expert in data privacy, keeping up with industry developments and advising leadership on evolving standards.

Account Executive (State/Local Government)

Company: Level Access

Location: Remote

Posted Jan 28, 2025

Level Access, a FedRAMP certified company, is seeking a State and Local Account Executive. The role involves acquiring new government customers, driving cross-sell into select verticals, and maintaining high activity levels. Responsibilities include building prospecting campaigns, managing full cycle sales, delivering compelling arguments for digital accessibility, and partnering with internal stakeholders. The ideal candidate should have 7+ years of business-to-business sales experience, solution selling skills, and a deep understanding of government procurement practices. The role offers a competitive benefits package and is remote with optional access to the Arlington VA office.

Lead Software Engineer - Backend

Company: Deputy

Location: Remote

Posted Jan 28, 2025

Deputy, a global SaaS workforce management company, is seeking a Technical Lead Back End to lead key technical projects. The role involves making technical decisions, driving quality outcomes, and collaborating with peers to build outstanding products. The ideal candidate should have 6+ years of software development experience, expertise in API design, and experience with service-oriented architecture and microservices. They should also have a proven track record of leading technical teams and communicating complex technical concepts to both technical and nontechnical stakeholders.

Senior Software Engineer, Mobile

Company: Going

Location: Remote

Posted Jan 28, 2025

Going is seeking a Senior Software Engineer Mobile to help build, launch, and iterate on their recently released mobile app. The role involves collaborating with product and design teams to create innovative features, squash bugs, and craft future functionality. The ideal candidate will have 6+ years of professional software engineering experience, 4+ years of hands-on expertise with TypeScript and React Native, and a strong focus on performance, usability, and accessibility. The company offers a competitive salary, remote work environment, annual team retreats, comprehensive benefits, and a supportive culture.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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