Exceptional Service Jobs in Remote

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Looking for Exceptional Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the Remote area.

Channel Field Marketing Manager

Company: 8x8

Location: Remote

Posted Jan 28, 2025

8x8 Inc is seeking a Channel Marketing Manager to develop and manage marketing strategies with strategic technology channel partners. The role involves creating and executing marketing plans, developing impactful campaigns, and collaborating with internal teams and external partners. The ideal candidate should have experience in channel marketing, strong analytical skills, and excellent communication abilities. The role is fully remote for candidates outside a 50-mile radius of the Campbell office, with occasional office visits required for local candidates. The compensation range is $103,125 - $171,875.

Staff Software Engineer, AI Inference

Company: Speechify

Location: Remote

Posted Jan 28, 2025

Speechify is a leading company in the field of audio information, offering a platform that allows users to listen to articles, documents, and books at their own pace. They are currently seeking a Staff Backend Engineer to join their AI team, responsible for scaling infrastructure, optimizing product flows, and constructing resilient end-to-end systems. The ideal candidate should have experience in Python-based services, production service operation, public cloud environments (preferably GCP), and infrastructure like Code, Docker, and containerized deployments. Speechify offers a dynamic work environment, autonomy, and the opportunity to make a significant impact in a revolutionary industry, particularly for those with learning differences.

Deal Desk/ Revenue Operations Manager

Company: HiBob

Location: Remote

Posted Jan 28, 2025

HiBob, a rapidly growing HR platform, is seeking a professional with B2B deal desk or sales operations experience for a role that involves stakeholder management, prioritization, and interpersonal skills. The ideal candidate should have 4+ years of experience in SaaS, B2B industry, and Salesforce proficiency. HiBob offers competitive compensation, benefits, and pre-IPO equity, along with a hybrid working model and various perks. The company is committed to fostering a diverse and inclusive work environment.

Customer Experience Representative

Company: Care Access

Location: Remote

Posted Jan 28, 2025

Care Access is a multispecialty network of research sites dedicated to engaging healthcare professionals in clinical research and making clinical trials accessible to every patient. The company values its employees, fostering a culture of growth, equality, and inclusivity. As a Customer Experience Representative, one would manage incoming calls, provide participant support, route calls efficiently, document interactions, and collaborate with team members. The role requires strong communication skills, customer service orientation, technical proficiency, organizational skills, and problem-solving abilities. Benefits include PTO, health insurance, retirement plan, and a culture of growth and equality.

Partnerships Manager

Company: Tellius

Location: Remote

Posted Jan 28, 2025

Tellius is an AI-powered data analytics platform that enables users to gain insights from vast datasets through a Google-like interface. It offers automated insights, predictive recommendations, and advanced analytics, including anomaly detection and root cause trend analysis. The company is seeking a Partnerships Manager with 5+ years of experience in business development or sales, a strong understanding of the tech industry, and a proven track record in building successful partnerships. The role involves developing and implementing a partnership strategy, managing existing partnerships, collaborating with cross-functional teams, and staying updated on market trends.

Principal Data Engineer

Company: Hypergiant

Location: Remote

Posted Jan 28, 2025

Hypergiant, a Texas-based software company, is seeking a Principal Data Engineer to work on highly complex DoD projects. The role involves developing and improving a data service for cloud-based applications, supporting data and database modeling, and collaborating with various teams throughout the software development lifecycle. The ideal candidate should have extensive software development or data engineering experience, proficiency in Python, and experience with database technologies, messaging systems, and stream computing software. Familiarity with cloud platforms, GIS, and data science is preferred. The company offers a competitive salary range, comprehensive benefits, and a flexible work environment.

Pet Claims Coordinator

Company: MetLife

Location: Remote

Posted Jan 28, 2025

The Claims Coordinator role at MetLife involves accurately reviewing medical records and invoices to evaluate coverage and settle pet health insurance claims. The role requires a strong understanding of veterinary medical terminology, excellent communication skills, and the ability to work in a fast-paced environment. MetLife offers competitive benefits, including comprehensive health insurance, retirement pension, and tuition assistance. The company is recognized as one of the world's most admired and best workplaces.

Client Program Manager

Company: Picarro

Location: Remote

Posted Jan 28, 2025

Picarro is seeking a Client Program Manager for a US remote, full-time position. The role involves strategic program execution, client relationship management, data analysis, and continuous improvement. The ideal candidate will have a Bachelor's degree in engineering, GIS, or a related field, and at least 3 years of experience in client-facing roles. They should possess strong analytical skills, GIS proficiency, client engagement abilities, program management skills, technical communication skills, and organized execution capabilities. Prior experience in the natural gas energy or infrastructure sectors is preferred.

Social Media and Email Copywriter

Company: Compose.ly

Location: Remote

Posted Jan 28, 2025

A New York City-based beverage company is seeking a Social Media and Email Copywriter with a strong background in B2C content creation, particularly in the food and beverage space. The ideal candidate will write creative, on-brand copy for Instagram and email campaigns, aligning with the client's promotional and engagement goals. The role requires an ability to translate brand values into compelling narratives, adapt messaging for audience engagement and brand reach, and review social media performance to enhance engagement. The client is a growing brand known for its innovative alcoholic beverages, with a flagship Meyer lemon apéritif featured in various publications.

Account Director, Central Region (Large Customer Sales)

Company: StackAdapt

Location: Remote

Posted Jan 28, 2025

StackAdapt, a self-serve advertising platform specializing in multichannel solutions, is seeking an Account Director for its growing Enterprise team. The role involves leading sales efforts, driving growth, and fostering strong relationships with key clients. The ideal candidate will have extensive experience in programmatic advertising, a strong network within holding company agencies and brands, and a solutions-oriented approach. StackAdapt offers a competitive salary, comprehensive benefits, and a supportive, diverse culture.

Business Development Representative - Iberia

Company: HiBob

Location: Remote

Posted Jan 28, 2025

HiBob, a fast-growing HR platform, is seeking a Business Development Rep (BDR) for their Amsterdam office. The role involves prospecting and communicating with potential customers, contributing to the company's growth. HiBob values diversity and offers competitive compensation, benefits, and pre-IPO equity. The ideal candidate is a coachable, self-dependent, and organized individual with a strong work ethic, passion for people, and excellent communication skills. Fluency in English and Spanish is required. The role is based in Amsterdam.

Response Team Specialist

Company: Home Instead

Location: Remote

Posted Jan 28, 2025

Home Instead, a leading home care franchise, has merged with Honor to revolutionize care for older adults. The Response Team Specialist role involves assessing customer needs, explaining services, and scheduling consultations. The position requires excellent communication skills, empathy, and a passion for care. Prior experience in healthcare or homecare is preferred. The role is fully remote with a base pay range of $19.50-$21.65 USD. Home Instead and Honor are equal opportunity employers offering comprehensive benefits.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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