Exceptional Service Jobs in Remote

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Looking for Exceptional Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the Remote area.

Head of Risk Strategy

Company: CDW

Location: Remote

Posted Jan 25, 2025

CDW is seeking a Head of Risk Strategy Services to provide strategic vision, cultural leadership, and lead service delivery for their Security Governance Risk Compliance and Program Consulting group. The role involves developing and implementing operational plans, building strong coworker delivery relationships, and overseeing operational resource management, project delivery, and operational success metrics. The ideal candidate should have a Bachelor's degree in Business, Accounting, MIS, Cybersecurity, or a related field, with 15-19 years of experience in professional services or VAR organizations. They should have a deep understanding of governance, risk, and compliance practices within large organizations, with an emphasis on IT and cybersecurity. The candidate should also have experience working with each of the three lines of business, managing leading and delivering professional services or consulting teams, and be able to travel up to 25%. The pay range is $144,000 - $233,600, with an annual bonus target of 35%. CDW is a leading technology solutions provider to businesses, government, education, and healthcare organizations across the globe, offering a wide range of products and services.

Inside Sales [Contract], Magnifi

Company: TIFIN

Location: Remote

Posted Jan 25, 2025

TIFIN, a fintech platform backed by industry leaders, is creating engaging wealth experiences through AI and investment intelligence. They are working to change the world of wealth with personalization, using design, behavioral thinking, and investment science. The company values personal growth, transparency, and teamwork. Magnifi, a free search tool and AI-powered personal investing assistant, is changing the way consumers shop for investments. The role is a remote contract position for an Inside Sales Representative, responsible for making outbound sales calls and emails to current customers to cross-sell and upsell products. The ideal candidate has successful product sales experience, understands customer needs, and has financial services or fintech experience. The compensation is commission-based, with a 20% commission on sales. TIFIN offers a competitive benefits package, including health insurance, retirement plan, flexible PTO, parental leave, and corporate social responsibility opportunities.

Senior Product Manager

Company: DraftKings

Location: Remote

Posted Jan 25, 2025

The job posting is for a Senior Product Manager position at a NASDAQ-listed technology company, DKNG, specializing in sports and entertainment experiences. The role involves leading initiatives to improve bet placement and customer feedback loops. The successful candidate will work closely with engineering, design, and analytics teams, defining product requirements and aligning on priorities. They will be responsible for the bet slips' core functionality, performance, and cross-platform development. The ideal candidate should have 5+ years of product management experience, preferably in consumer-facing digital products, and a deep understanding of the sports betting landscape.

Senior Recruiter

Company: GiveCampus

Location: Remote

Posted Jan 25, 2025

GiveCampus, a leading fundraising platform for nonprofit educational institutions, is seeking a Senior Recruiter to join their mission-driven team. With a seed investment from Y Combinator in 2015, GiveCampus has achieved six consecutive years of profitability and positive cash flow, while more than quadrupling their revenue, customer base, and team. They have facilitated over $6 billion in charitable giving and are committed to advancing the quality, affordability, and accessibility of education. The Senior Recruiter will own and execute recruiting initiatives, from sourcing to hiring top talent across technical and non-technical roles. The ideal candidate will have 5+ years of recruiting experience, including 3+ years in technical roles, and a proven track record of achieving and exceeding recruitment goals in high-growth environments.

Senior Sales Enablement Manager

Company: Redox

Location: Remote

Posted Jan 25, 2025

Redox is a healthcare technology company that aims to revolutionize the industry by providing a full-service integration platform for secure and efficient exchange of healthcare data. The platform connects to over 7300 provider organizations and 240+ healthcare products, serving tens of millions of patient records daily. The company is seeking a Senior Sales Enablement Manager to develop and implement strategies to empower the sales team, improve prospect experience, and drive revenue growth. The ideal candidate should have 5+ years of experience in sales enablement, client management, or related roles within the healthcare or health tech sector, preferably in a startup environment. They should possess sales process expertise, training and development skills, content creation abilities, and project management skills. Familiarity with Salesforce, Gsuite, Hubspot, ZoomInfo, and Clay Doc is required. Redox is committed to diversity and equal employment opportunities.

Staff Data Scientist

Company: Honor

Location: Remote

Posted Jan 25, 2025

Honor, a Series E funded Unicorn valued at over $1B, is a global company revolutionizing home care for aging adults. Founded in 2014, Honor leads the world's largest home care network with the most advanced care platform. They are looking for data scientists to join their team, developing statistical and machine learning models to improve operations and service. The role involves leveraging data to solve meaningful problems, collaborating with diverse teams, and leading the design, implementation, and evaluation of descriptive and predictive models. Honor offers a competitive total rewards program, including equity, 401K, medical, dental, and vision coverage, and a generous time off program.

Senior Technical Support Engineer (Remote)

Company: Kong

Location: Remote

Posted Jan 25, 2025

The job posting is for a Technical Support Engineering role at a fast-paced startup. The role involves working with top developers worldwide to implement Kong products and technologies, leading complex technical investigations, and creating knowledge articles. The ideal candidate is a voracious learner with coding skills, experience in container deployment, and a minimum of 5 years in a customer-facing technical role. Kong is a leading cloud-native API platform with a mission to enable companies to become API-first and securely accelerate AI adoption.

Sales Manager

Company: Cendyn

Location: Remote

Posted Jan 25, 2025

The Director of Business Development is a results-driven professional with a proven track record in software sales, particularly in the hotel industry. The role involves developing and executing a territory sales plan, acquiring new customers, and selling Cendyn's cloud-based software and services platform. The ideal candidate should have experience in cloud-based software sales, strong sales skills, and the ability to work in a fast-paced environment. The position requires frequent travel and daily interactions with customers and internal teams at mid to upper management levels.

Sr FSA-Audio Visual/ Digital Signage

Company: CDW

Location: Remote

Posted Jan 25, 2025

CDW is a Fortune 200 company that offers a wide range of IT solutions to businesses, government, education, and healthcare sectors. They are seeking a Solution Architect with 7+ years of industry experience in audiovisual design systems integration. The role involves providing oversight, recommendations, and solutions for customer proposals and RFPs, creating and validating Bill of Materials, working with third-party partners, and maintaining a knowledge base of current manufacturers and solutions. The ideal candidate should have excellent communication skills, be proficient in Microsoft Office and Google Workspace, and have experience in reading and understanding construction drawings and schematics. The role offers a competitive salary range, annual bonus, and benefits. CDW is committed to a diverse and inclusive workplace.

DevOps Engineer

Company: Intelerad Medical Systems

Location: Remote

Posted Jan 25, 2025

Intelerad, a global leader in medical imaging solutions, is seeking a DevOps Engineer to remotely deploy complex applications, minimize risk, and enhance system administration efficiencies. The company, headquartered in Raleigh, NC and Montreal, empowers nearly 2000 healthcare organizations worldwide with modern enterprise solutions. The ideal candidate should have a degree in Computer Science or Information Technology, Linux System administration experience, and proficiency in scripting languages. Intelerad is committed to equal employment opportunities and diversity.

Software & Services Engineering Lead Sub-Export Compliance Officer

Company: General Motors

Location: Remote

Posted Jan 25, 2025

The Lead Sub Export Compliance Officer ECO for Software and Services Engineering SampSE is responsible for developing, executing, and upholding processes, procedures, and controls in compliance with export laws and regulations. This role involves close cooperation with the GMs Office of Export Compliance, Export Compliance Officer, and the SubECO Team. The position demands high levels of initiative, accuracy, attention to detail, analytical skills, risk assessment, and a strong sense of urgency. The role is based remotely but requires reporting to a local location three times a week if within a 50-mile radius of specified cities. The compensation for this role is between $117,800 and $184,300, with a bonus potential based on company performance, job level, and individual performance. GM offers a variety of health and wellbeing benefit programs.

Senior Manager, Sales Development

Company: Redox

Location: Remote

Posted Jan 25, 2025

Redox is a healthcare technology company that aims to revolutionize the industry by providing a full-service integration platform for secure and efficient exchange of healthcare data. With over 7300 provider organizations and 240 healthcare products connected, Redox processes tens of millions of patient records daily. The company is seeking a Senior Manager of SDRs to lead and scale the SDR team, driving pipeline growth and supporting the company's sales efforts. The ideal candidate should have 7+ years of sales development experience, leadership skills, and proficiency in CRM tools like Salesforce, Hubspot, and Outreach.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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