Exceptional Service Jobs in Remote

318,700 open positions · Updated daily

Looking for Exceptional Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the Remote area.

DNS Engineer III (Hybrid or Remote)

Company: Identity Digital

Location: Remote

Posted Jan 25, 2025

The DNS Engineer will play a crucial role in designing, deploying, and implementing DNS infrastructure for over 450 Top Level Domains globally. This includes traditional and cloud-based initiatives, as well as developing and implementing emerging technologies. The role involves hardware/software infrastructure implementation, troubleshooting, vendor collaboration, documentation, and training. The ideal candidate should have a Bachelor's degree in computer science or related field, 5+ years of UNIX systems operations experience, and 3+ years of DNS Administration and Operations experience. Additional skills include scripting, packet analysis, DNS protocol knowledge, and participation in DNS Operator and Network Operator communities.

GTM Solutions Engineer

Company: Finite State

Location: Remote

Posted Jan 25, 2025

Finite State, a fast-growing Series B company, is seeking a GTM Solutions Engineer with cybersecurity expertise, particularly in product security and software supply chain security. The role involves supporting both pre-sales and post-sales technical engagements, executing Proof of Value programs, and serving as the voice of the customer for product management and engineering teams. The ideal candidate should have 5+ years of experience in a Sales Engineer or Solution Consultant role, strong technical skills, a customer-focused mindset, excellent communication skills, and the ability to drive technical excellence and process improvements within the GTM organization.

Copywriter

Company: BAD Marketing

Location: Remote

Posted Jan 25, 2025

BAD Marketing is a large and robust growth marketing agency with a team of over 170 passionate leaders and creatives. They specialize in local lead generation, ecommerce, and information marketing. The company values excellence, teamwork, and a happy company culture. They are seeking a Senior Copywriter to write compelling content for various marketing materials, collaborate with the team, and conduct research. The ideal candidate should have proven copywriting experience, exceptional leadership skills, and strong analytical abilities. Benefits include comprehensive health insurance, professional development opportunities, and a collaborative work environment.

Principal Product Manager (US Remote)

Company: LeanTaaS

Location: Remote

Posted Jan 25, 2025

LeanTaaS, a growth-stage company, offers a strategic leadership role in product management. The role involves defining product strategy, driving vision, and managing end-to-end product development. The company, valued at over $300 million, has raised funds from top-tier investors and is recognized among the top 100 AI companies globally. The role requires 8-12 years of product management experience, expertise in predictive and prescriptive analytics, and strong leadership skills. The company provides a competitive compensation package, comprehensive benefits, and a collaborative work environment.

Organizational Change Management Executive Advisor

Company: Kyndryl

Location: London, United Kingdom / Remote

Posted Jan 25, 2025

IT Support Specialist

Company: HiBob

Location: Remote

Posted Jan 25, 2025

The job description is for an IT Helpdesk System Admin position in a SaaS organization. The role requires 23 years of experience, hands-on experience with computer hardware and software installations, administration, and troubleshooting. Familiarity with macOS, Windows 10/11, and MDM solutions is necessary. Experience with SaaS platforms like Okta, Google Workspace, Zoom, and Office 365 is advantageous. The candidate must be comfortable working autonomously and have a service-oriented mindset. Benefits include competitive compensation, benefits, pre-IPO equity, stock options, medical, dental, and vision coverage, 401k with a 3% company match, work from home allowance, temporary remote work, Headspace subscription, wellness benefits, social impact days, Bob balance days, employee referral program, and a dog-friendly office.

Account Marketing Manager

Company: GANNETT

Location: Remote

Posted Jan 25, 2025

Assistant Manager - IT

Company: MetLife

Location: Remote

Posted Jan 25, 2025

The job description for an Assistant Manager in IT involves leading a team, managing projects, and ensuring the organization's effectiveness through strategic technology plans. The role requires extensive experience in web API development, Angular 2, .NET MVC, SQL server programming, and object-oriented programming. Preferred skills include experience in data analytics, BI tools like QlikView, and vendor management. The candidate must possess strong administrative skills and be willing to learn new technologies. MetLife, a leading financial services company, is seeking a candidate who embodies their purpose of helping colleagues, customers, and communities create a more confident future.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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