Exceptional Service Jobs in Remote

318,700 open positions · Updated daily

Looking for Exceptional Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the Remote area.

Elm Software Engineer - Frontend

Company: Avetta

Location: Remote

Posted Jan 26, 2025

Avetta is a global company that connects leading organizations with qualified suppliers, contractors, and vendors, empowering sustainable growth through cutting-edge cloud technology and human insight. They are seeking an experienced Elm Software Engineer to join their mission-driven team. The role involves creating intuitive, engaging UI experiences for their flagship Connect platform, collaborating with a diverse product team, and driving projects autonomously. Avetta offers a growth-oriented culture, flexibility, and the opportunity to make a significant impact on global supply chains.

(USA) Senior Manager, Product Management

Company: Walmart Global Tech

Location: Remote

Posted Jan 26, 2025

The job posting is for a Senior Manager Product Management People Leader role in the Enterprise Tech Health team, focusing on cyber security and risk for Associate Digital Experience. The ideal candidate should be a visionary, customer-centric, innovative, collaborative, and result-driven leader. They should have at least 10 years of experience in product management, business consulting, engineering, or related fields. The role involves developing and driving product vision, leading product strategy and roadmap, overseeing end-to-end product development, championing user experience, monitoring product performance, collaborating and communicating, and fostering a culture of end-to-end ownership. The candidate should have technical proficiency in cyber risk technologies, analytical and data-driven skills, and experience in building collaborative relationships with key partners. Preferred qualifications include a Masters degree in Computer Science, Engineering, Business Administration, or related area, and supervisory experience.

Senior DevSecOps Engineer

Company: ModMed

Location: Remote

Posted Jan 26, 2025

ModMed, a leading healthcare technology company, is recognized for its positive work environment and innovative solutions. The company, founded in 2010, has grown to over 3400 team members and serves eleven specialties. ModMed is currently hiring a DevSecOps Engineer to ensure secure CICD processes and promote secure deployment practices. The company offers a competitive benefits package, including comprehensive medical and dental benefits, 401k matching, generous paid time off, and professional development opportunities.

Head of Customer Success

Company: UltraViolet Cyber

Location: Remote

Posted Jan 26, 2025

UltraViolet Cyber, a leading unified security operations company, is seeking a Vice President and Head of Customer Success. The role involves driving company success through maximizing client retention, achieving operational margin goals, and implementing strategic initiatives. The ideal candidate should have over 15 years of experience in technical security operations, a proven track record in client retention, and strong leadership and communication skills. UltraViolet Cyber offers a competitive benefits package and a diverse work environment.

Solutions Architect

Company: Simbe Robotics

Location: Remote

Posted Jan 26, 2025

Simbe Robotics is hiring a Solutions Architect to design and implement robotic solutions, enhancing operational efficiency for clients. The role requires a strong technical background, excellent communication skills, and experience with robotic frameworks like ROS. The company values result-driven, empathetic, transparent, agile, innovative, and leadership qualities. The position offers the opportunity to work with cutting-edge AI and robotics technologies in a dynamic and inclusive culture.

New Business Account Executive (Midwest)

Company: StackAdapt

Location: Remote

Posted Jan 26, 2025

StackAdapt is a self-serve advertising platform specializing in multichannel solutions. They are seeking an experienced Agency Business Development professional to prospect, pitch, and close new agency and brand-direct business. The ideal candidate should have a proven track record in sales, strong commercial abilities, and experience in programmatic advertising. StackAdapt offers a comprehensive benefits package, including flexible vacation, mental health care, and continuous learning opportunities. The company values diversity and inclusivity, fostering a supportive and collaborative culture.

Professional Services Manager

Company: InterPayments

Location: Remote

Posted Jan 26, 2025

InterPayments, a San Francisco-based FinTech SaaS company, is seeking a home office-based candidate with 8+ years of SaaS technical project management, sales engineering, technical support, or implementation management experience. The role involves customer success, project management, technical expertise, and customer communication. The candidate will be the glue between sales and implementation, coordinating multiple parties to complete projects on time. They will also provide training, support, and answer technical questions. The ideal candidate is highly organized, a self-starter, and has excellent communication skills. The company offers competitive benefits and a remote work opportunity with a pay range of $120,000-$160,000 USD.

New Business Account Executive (West)

Company: StackAdapt

Location: Remote

Posted Jan 26, 2025

StackAdapt is a self-serve advertising platform specializing in multichannel solutions. They are seeking an experienced Agency Business Development professional to prospect, pitch, and close new agency and brand-direct business. The ideal candidate should have a proven track record in sales, strong commercial abilities, and experience in programmatic advertising. StackAdapt offers a comprehensive benefits package, including vacation, mental health care, full benefits from day one, work from home reimbursements, and a supportive culture. They have been recognized for their diverse and inclusive workplace, high-performing campaigns, award-winning customer service, and innovation.

New Business Account Executive (East)

Company: StackAdapt

Location: Remote

Posted Jan 26, 2025

StackAdapt is a self-serve advertising platform specializing in multichannel solutions. They are seeking an experienced Agency Business Development professional with a proven track record in closing new agency business. The role involves prospecting, pitching, and closing deals while collaborating with other business functions. The ideal candidate should have 3+ years of sales experience, strong negotiation skills, and the ability to communicate complex concepts to executive-level prospects. StackAdapt offers a comprehensive benefits package, including flexible vacation, mental health care, and a supportive work culture.

GTM Strategy Director

Company: ModMed

Location: Remote

Posted Jan 26, 2025

ModMed, a fast-growing healthcare IT company, is seeking a GTM Strategy Director. The role involves aligning sales, marketing, and revenue operations strategies, managing cross-functional projects, and driving revenue growth. The company offers competitive benefits, including comprehensive medical, dental, and vision coverage, a 401k match, generous paid time off, and professional development opportunities. ModMed is recognized for its innovative cloud platform and has received numerous awards for its EHR system and digital health solutions.

Sales Manager

Company: Salesmsg

Location: Remote

Posted Jan 26, 2025

Salesmsg is a fast-growing startup that offers a scalable text messaging and calling platform for sales, marketing, and support teams. They prioritize their customers' success and have been recognized by Inc Magazine as one of the fastest-growing private companies in America. They are looking for an experienced Sales Manager to lead their sales department, own KPIs, and build a high-performance team. The role involves creating a data-driven sales process, closing enterprise-level deals, and collaborating with internal product teams. The company offers remote work, unlimited time off, competitive benefits, and opportunities for growth and promotion.

IOC Analyst

Company: Q2

Location: Remote

Posted Jan 26, 2025

Q2 is a global provider of mobile banking platforms and technology solutions, serving over 22 million end users across 1300 financial institutions and fintech clients. The company is passionate about its mission to build strong, diverse communities by strengthening financial institutions. Q2 invests in its employees through ongoing learning opportunities, mentorship programs, and internal mobility. The company also hosts an annual Dodgeball for Charity event to support community organizations. Q2 is currently seeking an Integrated Operations Center (IOC) Analyst to join their dynamic and fast-paced team, responsible for monitoring and responding to alerts, driving investigations, and providing triage during incidents and outages. The ideal candidate will have a Bachelor's degree, relevant experience, and strong organizational and multitasking skills. Q2 offers a range of benefits, including remote work opportunities, flexible time off, career development programs, and health and wellness benefits.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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