Exceptional Service Jobs in Remote

318,700 open positions · Updated daily

Looking for Exceptional Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the Remote area.

Compensation Consultant - EMEA

Company: Autodesk

Location: Dublin, Ireland / Remote

Posted Jan 25, 2025

Associate Technical Support Representative

Company: Agiloft

Location: Remote

Posted Jan 25, 2025

Agiloft is a leading global provider of contract lifecycle management (CLM) software, trusted by organizations worldwide. Their flexible Datafirst Agreement Platform (DAP) enables efficient contract management from proposal to execution and leveraging. Agiloft's no-code platform is easily managed by business users, contributing to high customer satisfaction and renewal rates. The company is committed to diversity and inclusion, offering a supportive work environment with flexible policies. The Associate Technical Support Representative role involves providing excellent customer service, handling technical support inquiries, and ensuring seamless customer experiences with Agiloft's software.

Principal Frontend Software Engineer

Company: Atlassian

Location: Sydney, Australia / Remote

Posted Jan 25, 2025

Enterprise Account Executive, UKI, public sector

Company: Atlassian

Location: London, United Kingdom / Remote

Posted Jan 25, 2025

Head of Partnerships

Company: Federato

Location: Remote

Posted Jan 25, 2025

Federato is a company dedicated to providing efficient and equitable insurance solutions, particularly in the face of contemporary challenges like the climate crisis, cyberattacks, and social inflation. They leverage AI and deep reinforcement learning to optimize risk portfolios and ensure fair pricing. The company is backed by prominent entities such as Salesforce, Veeva, Zoom, and Box. The role in question involves developing and scaling partnerships, with a focus on increasing engagement, revenue, and product usage. The ideal candidate should have extensive experience in partnerships and business development, preferably in InsuranceTech, and a proven track record of driving growth. Federato values culture fit, emphasizing speed, user-centric problem-solving, and a fun work environment.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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