Exceptional Service Jobs in USA

445,491 open positions · Updated daily

Looking for Exceptional Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the USA area.

Director of Delivery

Company: Tonkean

Location: USA

Posted Jan 23, 2025

Tonkean, a customizable process experience platform, is seeking a Director of Delivery to lead and scale implementation engagement and professional services teams. The role involves defining and executing the vision for these teams, developing scalable delivery processes, and ensuring high levels of process adoption by creating a great employee experience. The ideal candidate should have a technical background, relevant certifications, and extensive experience in customer delivery, implementation, or professional services roles. They should possess strong technical acumen, process optimization skills, and excellent communication abilities. The role offers a competitive compensation package, unlimited PTO, flexible working hours, and a remote office setup stipend.

Head of Sales & Solutions

Company: Nearform

Location: USA

Posted Jan 23, 2025

Nearform, a global tech consultancy, is seeking a Head of Sales & Solutions to drive revenue growth and expand their market presence in the Americas. The role involves leading a high-performing sales team, developing strategic sales plans, and building strong relationships with key clients and partners. The ideal candidate should have at least 10 years of experience in a sales & solutions leadership role, preferably in a technology consulting firm. They should possess a deep understanding of the software development lifecycle, strong business acumen, excellent communication skills, and a passion for technology. Benefits include medical, vision, and dental coverage, a 401k, comprehensive paid time off, remote work options, home office support, investment in growth, and a positive company culture.

Bodily Injury Claims Adjuster

Company: Reserv

Location: USA

Posted Jan 23, 2025

Reserv, an insurtech founded in May 2022, is seeking highly organized and customer-focused Resolution Specialists. The ideal candidate will be responsible for handling transportation-related claims, collaborating with product and engineering teams, and providing prompt, courteous, and high-quality customer service. The company values diversity and innovation, offering a generous health insurance package, 401k retirement plan, competitive PTO policy, and work-from-anywhere flexibility.

Systems Administrator

Company: SoundStack

Location: USA

Posted Jan 23, 2025

SoundStack is an audio-as-a-service company that has been delivering innovative audio solutions for over 12 years. They serve a global community of over 12,000 publishers, enabling them to upload, deliver, and monetize audio content. The Systems Administrator role in their Technical Operations team is crucial for maintaining infrastructure availability and supporting 24/7 operations. Key responsibilities include deploying and maintaining servers, supporting incident management, and collaborating on process improvements. The ideal candidate should have strong knowledge of Windows and Linux server deployment, experience with automation tools, and a proactive approach to problem-solving.

Senior Logistics Manager of Carrier Management

Company: Ryder System

Location: USA

Posted Jan 22, 2025

Ryder is currently hiring a Senior Logistics Manager for a remote position in Desoto or Dallas, TX, Nashville, TN, Indianapolis, IN, or Georgetown, KY. The role involves managing carrier contracts, negotiating with carriers, and ensuring exceptional service. The ideal candidate should have a strong analytical background, experience in Excel, PowerBI, and Access, and a background in FTLLTL operations. Ryder offers competitive benefits, including medical, dental, vision, 401K, discounted stock options, and paid time off. The position requires a Bachelor's degree in Business, Logistics, Supply Chain, or a related field, and at least 5 years of relevant experience.

Product Counsel - Card Issuing

Company: Stripe

Location: USA

Posted Jan 22, 2025

Stripe, a financial infrastructure platform for businesses, is seeking a product lawyer for its Connect Product, the largest payments product enabling marketplaces and platforms to provide payment capabilities for their merchants globally. The ideal candidate should have 5+ years of experience as a qualified lawyer in a top law firm, in-house legal team, or government agency with expertise in cards, small business lending, and capital markets. The role involves counseling Stripe Issuing product teams on a range of issues including payments regulatory card network rules, GTM, monetization, consumer protection, marketing, and data privacy. The candidate will work closely with various Stripe teams and the global legal team, helping scope and build scalable processes for legal review and launch of new products, and advising on new and emerging legal and regulatory developments impacting card products.

Sales Finance Manager II

Company: Pinterest

Location: USA

Posted Jan 23, 2025

The job posting is for a Sales Finance Business Partnering Manager role, where the successful candidate will act as the miniCFO for sales divisions, drive goal-setting, revenue insights, and performance management, and partner with sales leaders to improve P&L. The role involves translating complex data into actionable insights, identifying trends, and consulting on strategic business decisions. The ideal candidate should have a Bachelor's degree in a relevant field or 7+ years of experience in sales finance, investment banking, consulting, or a related quantitative field. They should be well-experienced in providing strategic advice to senior sales leaders, have exceptional spreadsheet skills, and be able to multitask and deliver against timelines. The role requires in-office collaboration 12 times a quarter.

Customer Service Team Lead

Company: Clipboard Health

Location: USA

Posted Jan 23, 2025

The role of a Customer Service Team Leader involves coaching and mentoring team members to improve performance, maintaining high standards, and ensuring a positive customer experience. Key responsibilities include monitoring agent performance, providing frequent coaching, handling escalations, and setting SMART goals. The ideal candidate should have at least 2 years of coaching, team leader, and customer service experience, strong communication skills, a problem-solving mindset, and the ability to manage under pressure. The position is fully remote, requiring a minimum 15Mbps wired internet connection, i5 processor, 12GB RAM, a quiet working environment, and steady power and internet connection. The role operates 24/7 with a rotating roster, requiring overlap with EST/PST time zones and flexibility for weekend shifts.

Client Partner (Account Manager) in IT for Pharma

Company: Appsilon

Location: USA

Posted Jan 23, 2025

Appsilon is a global leader in R and Shiny, specializing in software development and data innovation for Fortune 500 clients. They are seeking an Account Manager with a sales hunter mindset, technological expertise, and life sciences familiarity. The role involves achieving revenue targets, creating case studies, generating SQLs for cross-sells, and driving customer development. Appsilon offers a competitive salary, flexible working hours, and opportunities for career growth.

Real Estate Program Manager

Company: Dropbox

Location: USA

Posted Jan 23, 2025

Dropbox is seeking a Senior Program Manager to lead and innovate across its global real estate portfolio. The role involves optimizing the company's real estate portfolio, collaborating with teammates and stakeholders, and managing property managers and landlords. The ideal candidate should have extensive experience in real estate program management, strong problem-solving skills, and proficiency in property and workplace management tools. The position requires frequent travel to the San Francisco Studio.

Regional Vice President - Commercial

Company: Grafana Labs

Location: USA

Posted Jan 22, 2025

Grafana Labs is seeking a Regional Vice President Commercial to lead a team of Regional Directors, driving revenue growth and talent acquisition. The RVP will be responsible for the region's success, reputation, and culture, and will partner with other GTM leaders to ensure alignment with North America and company goals. Key responsibilities include managing a team of 5 Regional Directors across the US, fostering a collaborative environment, traveling for deal creation and closure, and hiring, retaining, and developing team members. The ideal candidate will have 3+ years of SaaS Sales leadership, a track record of exceeding quotas, and experience leading product-led sales teams in a fast-paced, technical environment. The OTE compensation range for this role is $420,000 - $450,000, with benefits including equity and a bonus.

Client Billing Support Specialist

Company: Grow Therapy

Location: USA

Posted Jan 23, 2025

Grow Therapy is seeking a Client Billing Support Specialist for a remote position. The role involves troubleshooting and resolving technical issues, assisting and educating customers, and advocating for clients and therapists. The ideal candidate should have experience with insurance, medical terminology, and health tech. The salary range is $46,750 - $51,945 USD. The company values empathy, problem-solving, and customer experience.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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