Exceptional Service Jobs in USA

445,491 open positions · Updated daily

Looking for Exceptional Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the USA area.

Board Certified Behavior Analyst

Company: Child Builders ABA

Location: USA

Posted Jan 23, 2025

The job posting is for a BCBA Assistant Clinical Director position. The role involves leading and overseeing a home-based ABA program, providing clinical supervision to BCBAs and RBTs, and ensuring high-quality care for clients with autism. The ideal candidate should have a Masters degree in ABA, BCBA certification, and at least 3 years of experience in ABA services. Strong leadership, organizational, and communication skills are required. The position offers a competitive salary, comprehensive benefits, and opportunities for professional growth.

VP of Product Management - Platform

Company: Degreed

Location: USA

Posted Jan 23, 2025

Degreed is seeking a dynamic and experienced VP of Product Management to join their Platform Product team. The role involves defining and executing the vision strategy and roadmap for Degreed's enterprise platform. Key responsibilities include product strategy and vision, roadmap development, team leadership, stakeholder collaboration, market analysis, product lifecycle management, customer advocacy, metrics and KPIs, and product enablement. The ideal candidate should have 10+ years of product management experience, deep expertise in enterprise software and SaaS platform ecosystems, agile expertise, technical proficiency, and a relevant degree. The compensation package is $250,000 - $300,000, with comprehensive benefits including health insurance, dental and vision plans, life insurance, disability insurance, 401k retirement savings plan, education benefit, parental leave, unlimited PTO, and a wellness stipend.

Associate Product Support Engineer

Company: Workiva

Location: USA

Posted Jan 23, 2025

The Associate Product Support Engineer (APSE) role at Workiva involves providing technical and functional expertise to customers through phone chat and ticket management. The APSE troubleshoots and researches solutions, guides users step by step, and ensures customers maximize the platform's capabilities. This role requires customer service experience, technical support experience, and strong interpersonal and communication skills. The APSE will manage customer inquiries, maintain professionalism, and establish positive rapport with customers. They will also link author and edit content in Workiva's knowledge base to enhance customer self-service resources. The role involves working Thursday through Monday from 3:30 PM to 12:30 AM CST, with varying and overtime hours possible during peak seasons. The salary range is $21,500 to $35,000 in the US, with additional benefits including a discretionary bonus, Restricted Stock Units, and a 401k match.

Transaction Manager

Company: Truehold

Location: USA

Posted Jan 23, 2025

Truehold, a leading provider of residential sale-leasebacks, is seeking a Transaction Manager with 2+ years of experience in real estate mortgage processing or a similar role. The role involves managing the end-to-end process from contract signing to closing, reviewing documents, and partnering with external parties to ensure smooth transactions. The company offers a collaborative culture, competitive benefits, and flexible work arrangements. The mission is to create a new type of senior living that enables people to enjoy their health and wealth as they age without giving up their homes.

Product Marketing Manager

Company: Rocket Money

Location: USA

Posted Jan 23, 2025

Rocket Money is seeking a Product Marketing Manager to enhance the Rocket Visa Signature® Card user experience. The role involves developing lifecycle marketing strategies, optimizing customer engagement campaigns, and collaborating with various teams to improve the cardholder experience. The ideal candidate should have 34 years of experience in product marketing, strong copywriting skills, and the ability to work in a fast-paced environment. Rocket Money offers competitive benefits including health, dental, and vision plans, 401k matching, unlimited PTO, and more.

Trainer - Customer Success

Company: brightwheel

Location: USA

Posted Jan 23, 2025

Brightwheel is seeking a trainer for its customer-facing teams. The ideal candidate is a teacher and coach who can help new team members ramp up effectively during their first 30 days. This includes ownership over training, ensuring new hires meet necessary metrics, and collaborating with stakeholders to identify additional training needs. The role involves identifying and organizing all skills topics and training needed for new employees, revamping and developing training materials, and setting new hire goals. The candidate should have 3+ years of experience in a customer-facing role, demonstrated coaching and teaching skills in a remote environment, and strong prioritization and sales skills. Brightwheel offers a competitive compensation package, including base salary, equity, and benefits.

Principal Customer Success Manager

Company: EDB

Location: USA

Posted Jan 23, 2025

The EDB Principal Customer Success Manager (CSM) role is fully remote for US ESTCST Time Zone candidates. The CSM will lead EDB's customer-centric strategy, ensuring customers achieve their goals and derive sustainable value from EDB solutions. The CSM will collaborate across EDB functions to drive adoption, growth, and retention, while ensuring a positive customer experience. Key responsibilities include delivering a world-class customer experience, creating and implementing individual Customer Success Plans, proactive management of customers, nurturing accounts for expansion, and overseeing coordination of EDB resources. The ideal candidate will have 5+ years of account management experience, strong interpersonal skills, and a proactive problem-solving mindset. Experience with Partner relationship management and knowledge of PostgreSQL, Linux, RedHat, HPE, and Open Source cloud service providers are beneficial. The total potential OTE is $235,165.

Senior Security Engineer 3 - Infrastructure and Automation

Company: PagerDuty

Location: USA

Posted Jan 23, 2025

PagerDuty is hiring a Senior Security Engineer to lead security initiatives, design and implement security controls, and mentor team members. The ideal candidate should have 5+ years of experience in a AWS native microservice SaaS environment, strong expertise in cloud security, and proficiency in security tools. The role involves conducting architecture reviews, threat modeling, and security tool implementations, as well as collaborating with engineering teams to deliver secure solutions. The base salary range is $152,000 - $248,000 USD.

Business Development Director, Cardiology

Company: Tempus

Location: USA

Posted Jan 23, 2025

Tempus, a company specializing in precision medicine, is seeking a Business Development Director for their Cardiology team. The role involves driving strategic business collaborations with major healthcare systems and AMCs, creating detailed strategic plans, leading proposal work and contracting, and building relationships with key stakeholders. The ideal candidate should have deep domain knowledge in the Cardiac Devices or Cardiac Software industry, expertise in healthcare with a focus on cardiology and electrophysiology, and experience selling capital and/or software solutions into the healthcare landscape. They should also possess strong communication skills, be proficient in Microsoft Office products, and have experience with Salesforce.com. The role requires frequent travel for meetings, conferences, and business development activities.

Head of Finance

Company: Cofactr

Location: USA

Posted Jan 23, 2025

Cofactr is a hardware supply chain management platform that aims to revolutionize the technical hardware supply chain by ensuring precision, efficiency, and ease of management. The company, a proud member of the Y Combinator W22 cohort, has seen consistent revenue growth and substantial venture funding from esteemed VCs. Cofactr is currently seeking a strategically and system-minded Head of Finance to lead financial planning, modeling, and operational processes. The ideal candidate will have experience in building and optimizing financial systems, proficiency in financial modeling, planning, budgeting, and reporting, and exceptional analytical and problem-solving skills.

Sr. Director Financial Operations

Company: StackAdapt

Location: USA

Posted Jan 23, 2025

StackAdapt, a self-serve advertising platform specializing in multichannel solutions, is seeking a Sr Director of Financial Operations. This role involves managing a small team, driving system implementations, and enhancing financial infrastructure. The ideal candidate will have 12+ years of relevant experience in accounting or finance, preferably within the software and technology industry, with expertise in financial systems and strong project management skills. The position offers a highly competitive salary, comprehensive benefits, and a supportive culture.

Integrations Developer

Company: StackAdapt

Location: USA

Posted Jan 23, 2025

StackAdapt is a self-serve advertising platform specializing in multichannel solutions. They are seeking an Integration Developer to design, develop, and maintain integration solutions for SaaS systems. The role requires hands-on development experience, a passion for learning new tools, and collaboration with IT Operations and cross-functional business departments. The ideal candidate will build innovative integration solutions to streamline complex business process flows involving multiple SaaS applications. StackAdapt is a remote-first company offering a competitive salary, comprehensive benefits, and a supportive culture.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

Related Pages