Exceptional Service Jobs in USA

445,491 open positions · Updated daily

Looking for Exceptional Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the USA area.

Controller

Company: Signature Analytics

Location: USA

Posted Jan 08, 2025

Signature Analytics is a growing firm seeking an experienced Controller with expertise in communication, leadership, client relationship management, financial statement audit preparation, and strategic thinking. The ideal candidate will thrive in a fast-paced environment, adapt quickly to new situations, and demonstrate the impact of recommendations and solutions. Qualifications include 8+ years of accounting experience, a Bachelor's degree in Accounting, and CPA, CMA, or MBA designation. The firm offers a fully remote workforce, career development programs, competitive salaries, and excellent benefits.

Partnerships Manager

Company: Salesmsg

Location: USA

Posted Jan 08, 2025

Salesmsg is a fast-growing startup that believes conversations are good for business, offering a scalable platform for two-way texting conversations. They prioritize their customers' success and have been named one of the fastest-growing private companies in America for three consecutive years. The company values people first, remote work, exceptional SaaS products, unlimited time off, and continuous improvement. They are seeking an experienced Partner Development Manager to develop and execute strategies for expanding Salesmsg's reach through meaningful and profitable partnerships.

Staff - Machine Learning Engineer

Company: Twilio

Location: USA

Posted Jan 08, 2025

Twilio is seeking a Staff Machine Learning Engineer to join their Customer and Developer Experience Platform Team. The role involves leading the development of AI and ML solutions for Twilio's next-gen communications platform, designing and implementing scalable ML models, and exploring AI-driven personalization and predictive analytics. The ideal candidate should have 5+ years of hands-on experience in engineering, 2+ years in AIML systems, and expertise in NLP and conversational AI. The role is remote but not eligible for hiring in San Francisco, CA, Oakland, CA, San Jose, CA, or the surrounding areas. Twilio offers competitive pay, generous time-off, healthcare, and a retirement savings program.

Scaled Customer Success Manager

Company: Red Canary

Location: USA

Posted Jan 08, 2025

Red Canary is a cybersecurity company that aims to protect and empower organizations from cyber threats. They offer market-defining technology and expertise to prevent breaches and set a new standard for partnership in the industry. The company values doing what's right for the customer, being kind and authentic, delivering great quality, and being relentless. They are seeking a proactive and customer-focused Scaled Customer Success Manager to help customers optimize their use of the Red Canary portal, ensure successful product adoption, and provide exceptional support. The role involves managing incoming requests, troubleshooting issues, offering guidance, conducting proactive outreach, and empowering customers with knowledge. The base salary for this role is $75040 - $80000 per year, with total estimated on-target earnings of $93800 - $100000. Red Canary fosters a culture of authenticity and offers a rich benefits program to its full-time team members.

Junior Tech Support Specialist (24/7 live-chat Team)

Company: Access Softek

Location: USA

Posted Jan 08, 2025

The company is seeking a Technical Support Specialist for mobile and online banking technology. The role involves providing 24/7 support to clients, working with a technical team, and coordinating with various departments. The ideal candidate should have excellent English skills, strong troubleshooting abilities, and a good understanding of mobile and online banking products. The position offers full remote work, long-term employment, competitive salary, and a friendly international team. Experience in banking livechat, technical support, Dialogflow, and various mobile platforms is a plus.

Senior iOS Engineer (Contract) — Funko

Company: Funko

Location: USA

Posted Jan 18, 2025

This job posting is for a Senior iOS Engineer position, which involves developing iOS apps using the latest Apple frameworks and technologies. The role requires expertise in UIKit and SwiftUI, strong architectural skills, and experience with adaptive layouts. The engineer will also participate in code reviews, write unit tests, and manage the full app deployment lifecycle. The position is a contract role, and the ideal candidate should have 5+ years of experience as a design-focused iOS software engineer.

Sales Manager

Company: Salesmsg

Location: USA

Posted Jan 08, 2025

Salesmsg is a fast-growing startup that offers a scalable text messaging and calling platform for sales, marketing, and support teams. They prioritize their customers' success and have been recognized by Inc Magazine as one of the fastest-growing private companies in America. They are looking for an experienced Sales Manager to lead their sales department, own KPIs, build and maintain relationships with senior executives, and develop a data-driven sales process. The role offers remote work, unlimited time off, competitive benefits, and opportunities for growth and promotion.

Website Engineer

Company: ElevenLabs

Location: USA

Posted Jan 08, 2025

ElevenLabs, a global team of innovative individuals, is seeking a talented designer and frontend engineer to create beautiful, intuitive marketing pages. The role involves designing and implementing web assets, collaborating with cross-functional teams, and staying updated with the latest design trends. ElevenLabs, a pioneer in voice technology, has recently closed a Series B funding round at a $11B valuation and is backed by leading tech and AI investors. The company offers high-velocity innovation, a truly global team, and remote-first work culture.

Telehealth Dietitian

Company: Aramark

Location: USA

Posted Jan 08, 2025

Aramark Healthcare is seeking a Clinical Dietitian to work remotely, providing clinical care for patients at Eagle View Behavioral Health Center. The role involves assessing patients' nutritional status, developing individualized nutrition plans, and collaborating with interdisciplinary teams. The Clinical Dietitian will utilize telehealth technology to deliver comprehensive medical nutrition therapy. The position requires a Bachelor's or Master's degree in Nutrition or Dietetics, RD or RDN designation, and experience in telehealth. Aramark values diversity and equal employment opportunities.

Director Of Operations

Company: Invisible Technologies

Location: USA

Posted Jan 08, 2025

The company is seeking a strategic and results-oriented Director of Operations to lead and accelerate AI training and enablement efforts across large enterprise relationships. The Director will manage strategic client relationships, complex operations, and a large workforce, including Operations Managers, Operations Analysts, and AI trainers. They will design processes, manage projects, and oversee a team of hundreds, collaborating with top AI researchers. The ideal candidate will have more than 5 years of operations management experience, excellent communication skills, strong management and leadership abilities, and experience in capacity planning and project management. The company offers a flexible work schedule, remote work options, and a Partner Pay Model that emphasizes coownership and fair compensation.

Revenue Operations & Enablement Specialist

Company: UpKeep

Location: USA

Posted Jan 08, 2025

This role is a unique opportunity to lead the enablement function at UpKeep, managing the GTM tech stack, collaborating with leadership, and leading training sessions. The position involves managing the case queue, organizing incentive events, and supporting virtual team events. Essential skills include proficiency in Google Sheets/Excel, Salesforce, and Sales tools. The ideal candidate has exceptional communication skills, project management abilities, and a comprehensive understanding of Sales and Customer Success processes.

Senior Data Analyst

Company: Monarch Money

Location: USA

Posted Jan 08, 2025

Monarch, a financial management product, has seen rapid organic growth since its public launch in early 2021. The company is seeking a Senior Data Analyst to build data infrastructure, enable self-service analytics, manage end-to-end analytics projects, deliver strategic insights, and understand user behavior. The ideal candidate should have 5+ years of experience in a data analyst role, strong curiosity and adaptability, excellent communication skills, and expert-level SQL proficiency. Monarch offers a fully remote work environment with competitive compensation, benefits, and unlimited PTO.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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