Exceptional Service Jobs in USA

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Looking for Exceptional Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the USA area.

Technical Product Manager

Company: Blueprint Test Prep

Location: USA

Posted Dec 30, 2024

The job posting is seeking a Technical Product Manager to lead the development of direct-to-consumer products at Blueprint. The role requires strong technical expertise, experience with web development frameworks, CMS platforms, analytics tools, and collaboration with cross-functional teams. The candidate should be able to balance feature development with technical debt reduction and system resiliency improvements. The company values diversity, equity, accessibility, and inclusion and offers competitive benefits and remote work opportunities.

Associate, Client Success

Company: Axios

Location: USA

Posted Dec 29, 2024

Axios is seeking an Associate of Client Success to support their Local advertising team. The role involves delivering a best-in-class experience for advertising partners, working on various post-sale client activities, and collaborating with multiple cross-functional teams. Ideal candidates should possess a growth mindset, excellent communication skills, and the ability to work independently. Axios offers competitive compensation, comprehensive benefits, and a positive work environment.

Sr Manager, Event Operations

Company: Jump

Location: USA

Posted Dec 29, 2024

Jump is an innovative end-to-end fan experience platform for sports teams and venues, aiming to revolutionize live event experiences by focusing on fans. Founded in 2021, the remote-first team values trust, playfulness, and collective creativity. They are seeking a Senior Manager of Event Operations to oversee live event operations, optimize event day execution, and collaborate with various teams to ensure successful live events.

Supervisor of Behavioral Health Case Workers

Company: AmeriHealth Caritas

Location: USA

Posted Dec 30, 2024

AmeriHealth Caritas is seeking a Supervisor of Behavioral Health Case Workers to play a crucial role in ensuring high-quality care management services. This leadership opportunity involves overseeing daily operations, providing clinical direction, and ensuring compliance with state requirements. The role requires at least three years of Behavioral Health clinical practice experience, a Bachelor's Degree in Nursing, and supervisory experience. The position is remote but candidates must live in South Carolina.

Licensed Talk Therapist

Company: Thriveworks

Location: USA

Posted Dec 30, 2024

Thriveworks is seeking licensed clinicians to provide telehealth sessions in Kansas. They are a clinician-founded national private practice group with a mission to help people live happy and successful lives. They emphasize client accessibility, integrity, and quality care. They offer up to $105,000 depending on licensure, sessions, and bonus opportunities. They need individuals willing to see a minimum of 25 sessions per week and have a true partnership. They offer benefits such as guaranteed pay, PTO, annual pay increases, additional bonus opportunities, flexibility with schedule, no-show protection, full clinical caseload, group health and dental disability life and liability insurance options, a W2 employment model with access to a 401k program, CEU reimbursement, access to a motivated patient population, opportunities for paid clinical supervisory roles, monthly in-house professional development, no required call, credentialing, support team for scheduling and client service, customized marketing, autonomy but with access to case consultation groups, a amazing team culture and clinical support, and malpractice coverage. They believe in helping others joining a community and learning to thrive both personally and professionally.

Implementation Success Partner

Company: Qventus

Location: USA

Posted Dec 30, 2024

Qventus is a leading healthcare transformation company enabling hospitals to focus on patient care. They offer innovative solutions using machine learning, AI, and behavioral science to deliver exceptional outcomes. With successful rapid scale across the globe and backing from top investors, they offer an opportunity to work with a mission-driven team and directly impact patients' lives. The role of an Implementation Success Partner involves daily client operations management, collaboration with client teams, implementation execution, feedback resolution, documentation, communication, and value creation. They look for candidates with 5+ years of experience in implementation, client success, or project management, strong communication skills, and experience with healthcare operations.

Product Manager, Retail Growth

Company: Roofstock

Location: USA

Posted Dec 30, 2024

Roofstock is seeking a Product Manager Retail Growth to drive user engagement, activation, and revenue across their retail business lines. The role involves leading experimental efforts to onboard new users, keep them engaged, and improve paid conversion rates. The successful candidate will have a mix of strategic thinking, technical fluency, and relentless execution skills.

Customer Experience Associate

Company: Thuma

Location: USA

Posted Dec 29, 2024

The Thuma team is looking for a Customer Experience Associate to join their fast-growing remote team. The role involves delivering exceptional 6-star service to customers, removing obstacles, providing support, and making informed decisions. The team is based in San Francisco and offers flexible work hours. Key responsibilities include addressing customer inquiries, delivering an unparalleled customer experience, collaborating with cross-functional teams, and building brand loyalty. The team offers equity, 401k participation, comprehensive medical dental + vision coverage, 12 weeks of paid parental leave, and a flexible work environment.

Proposal Writer

Company: Affirmedrxpbc

Location: USA

Posted Dec 28, 2024

AffirmedRx is a company committed to improving healthcare outcomes by providing clarity, integrity, and trust in pharmacy benefit management. They aim to make pharmacy benefits easy to understand, accessible, and in the best interest of employers and their employees. The company values clinical approaches, state-of-the-art technology, and collaboration with internal teams and external partners.

Customer Service Rep

Company: Omni

Location: USA

Posted Dec 30, 2024

This text is an overview of a contract work opportunity for independent contractors in Mexico. The role involves providing customer service to Omnis clients over the phone, with a flexible work schedule and average earnings of $5-$6 USD per hour. The required skills include good English and Spanish communication, customer service experience, attention to detail, and a friendly tone of voice. The work environment requires a quiet, uninterrupted space and an organized desk area. The contractual relationship is that of an independent contractor, with Omni Interactions not responsible for withholding taxes on earnings.

Sales Analyst

Company: ecoATM Gazelle

Location: USA

Posted Dec 29, 2024

The text describes a job overview for an Sales Analyst position at ecoATM, a technology company specializing in device recommerce. The role involves supporting the maintenance of the corporate revenue model, tracking sales, and providing data-driven insights. The ideal candidate should have a strong curiosity, problem-solving mindset, and the ability to thrive in a fast-paced environment.

Member Experience Manager

Company: Kindred

Location: USA

Posted Dec 30, 2024

Kindred is a members-only home swapping network that enables users to live a travel-rich lifestyle through community. The company has raised significant capital from prominent investors in Silicon Valley. They are looking for a Member Experience Manager to join their team. The role involves managing high-priority customer inquiries, collaborating with internal departments, and delivering an outstanding customer experience.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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