Exceptional Service Jobs in USA

445,491 open positions · Updated daily

Looking for Exceptional Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the USA area.

Staff Data Analyst

Company: Upstart

Location: USA

Posted Dec 24, 2024

Upstart is a leading AI lending marketplace that partners with banks and credit unions to expand access to affordable credit. The company leverages AI to have higher approval rates and lower loss rates across races, ages, and genders. Most Upstarters join because they connect with the mission of enabling access to effortless credit based on true risk. The Analytics team plays a key role in providing data-driven insights and solutions. The role of Staff Data Analyst involves conducting in-depth analyses, building predictive and forecasting models, building business intelligence pipelines, and collaborating with cross-functional teams. The company offers competitive compensation, comprehensive medical benefits, 401k with company match, ESPP, life and disability insurance, generous holiday vacation, and supportive parental leave programs.

Senior Account Manager - Technology

Company: Newfront

Location: USA

Posted Dec 24, 2024

This position is responsible for developing, communicating, and service needs for client companies and for retaining large complex accounts through relationship management. The role is a salaried, exempt, and full-time position reporting to the Senior Account Executive and Team Leader. The position requires seasonal or intermittent traveling to visit clients and prospects. The individual must have excellent communication skills, advanced knowledge of Microsoft Office, and the ability to train, delegate, and provide feedback. The role also requires the ability to adapt to issues and client needs, excellent time management skills, and the ability to learn and adopt new technology systems and software applications.

Insights Manager II

Company: Instacart

Location: USA

Posted Dec 25, 2024

Instacart is a Flex First team that offers safe and flexible earnings opportunities to Personal Shoppers. The Insights Manager role involves leveraging data and analytics to gain a deep understanding of the business, uncover trends, and help drive critical business decision-making for key retailers and CPG categories. The role requires strong analytical skills, proficiency in SQL, Excel, and data visualization tools, and the ability to deal with ambiguity and manage senior stakeholder relationships.

Inbound Business Development Representative

Company: Bloomerang

Location: USA

Posted Dec 24, 2024

Bloomerang is seeking a proactive and motivated individual to grow their customer base by fielding marketing qualified leads for the sales team. The role requires exceptional verbal and written communication skills, strong time management, and a solid understanding of Bloomerang's product features and the competitive landscape. The successful candidate will be part of a mission-driven culture built on core values of Simplify Care and Act.

Spanish/English (Bilingual-Spanish Support) Premier Support Advocate

Company: Thumbtack

Location: USA

Posted Dec 24, 2024

Thumbtack is a virtual-first company seeking a Premier Support Advocate for their Spanish support team. The role involves handling inbound requests in Spanish, providing high-quality customer service, and maintaining excellent knowledge of Thumbtacks products and services. The ideal candidate should have bilingual and professional Spanish proficiency, 2+ years of experience in a customer service role, and strong communication skills.

Technical Support Specialist

Company: ClickView

Location: USA

Posted Dec 24, 2024

ClickView is seeking a Technical Support Specialist to provide exceptional product and technical support to customers across the US. The ideal candidate will have a genuine love of customer service and technology, and be able to prioritize workload, take ownership of tasks, and work in a team environment. The role offers paid leave, 401k match, Platinum health insurance, flexible working, learning and development budgets, and a wellbeing policy. ClickView is an Australian-owned company with over 80 employees worldwide, founded in 2003, and is revolutionizing how video can be utilized to increase student engagement and boost student outcomes.

Project Coordinator, Land Solutions

Company: Atwellgroup

Location: USA

Posted Dec 24, 2024

Atwell LLC is a leading consulting engineering and construction services company with a strong national presence and a diverse award-winning project portfolio. They are a privately owned company with over 1400 passionate team members across 40+ locations and growing. Atwell is recognized for its exceptional work, receiving 8 consecutive years of Best Places to Work Hot Firm Nationally by Zweig Group, being recognized as the 7th top firm in the US by Zweig Group, and being ranked in the ENR Top 500 and every region. They are also named in the Top 50 Coolest Places to Work by Crain Magazine. Atwell is seeking a Land Solutions Project Coordinator to provide essential support to Project Managers and the Leadership Team.

Research Analyst

Company: Harrisinsights

Location: USA

Posted Dec 25, 2024

The Harris Poll is seeking a Research Analyst to join their Brand Custom Research Team. The role involves working on research projects to solve clients' business challenges, collaborating with a team of seasoned researchers and industry leaders, and providing actionable insights to help clients develop and enhance their brand strategies. The ideal candidate has experience in market research, is well-versed in both quantitative and qualitative primary research methodologies, and has strong communication skills. The position requires exceptional attention to detail, the ability to manage multiple projects simultaneously, and fostering strong internal and client relationships.

Director, North American Marketing

Company: Contentstack

Location: USA

Posted Dec 25, 2024

Contentstack is seeking a strategic resultsdriven Director of North America Marketing to lead regional marketing initiatives and sales development efforts. The role is remote and offers the opportunity to collaborate with global teams and make a significant impact on the company's growth. The successful candidate will develop and execute the North America marketing strategy, oversee sales development, lead integrated campaigns, and work crossfunctionally with global marketing, product marketing, partner marketing, and customer success teams.

Brand Designer

Company: Greenlight

Location: USA

Posted Dec 24, 2024

Greenlight is a leading family fintech company with a mission to help parents raise financially smart kids. They offer an award-winning banking app for families, with features like automated allowance, chore management, flexible spend controls, and investments for the family's future. The company believes in creating a better future for the next generation and is looking for a Brand Designer to help grow their visual brand identity.

Project Controls Technician I

Company: AECOM

Location: USA

Posted Dec 24, 2024

AECOM is a global infrastructure consulting firm seeking a Project Controls Specialist I to support their civil infrastructure team. The company offers comprehensive benefits, a dynamic work environment, and opportunities for growth. They are committed to environmental, social, and governance priorities and foster a respectful workplace.

Senior Instructional Designer, Training Design & Delivery

Company: Blink Health

Location: USA

Posted Dec 25, 2024

Blink Health is a fast-growing healthcare technology company that aims to make prescriptions accessible and affordable. Their two primary products, BlinkRx and Quick Save, remove traditional barriers in the prescription supply chain, leading to better access to medications and improved health outcomes for patients. The company's Patient Services team provides frontline support and manages the operations of customer service and pharmacy teams, ensuring efficient and customer-focused services.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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