Exceptional Service Jobs in USA

445,491 open positions · Updated daily

Looking for Exceptional Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the USA area.

Sr Manager - Procurement

Company: 1Password

Location: USA

Posted Dec 23, 2024

The text describes a remote opportunity for a Senior Manager of Procurement at 1Password, a SaaS technology or startup company. The role involves strategic procurement management, leading procurement efforts, cost-saving initiatives, and vendor relationship management. The candidate will work with internal stakeholders, collaborate with cross-functional teams, and contribute to the execution of policies that drive cost-effective purchasing and compliance. The role requires strong organizational skills, negotiation and collaboration skills, and proficiency in procurement software and tools. The annual base salary is between $154,000 USD and $208,000 USD for USA-based roles and between $132,000 CAD and $178,000 CAD for Canadabased roles. The company offers health and wellbeing benefits, growth and future opportunities, flexibility and community, and accommodation upon request.

Technical Writer

Company: iPullRank

Location: USA

Posted Dec 23, 2024

iPullRank is a 10-year-old digital marketing agency based in New York City, founded by industry thought leader Michael King. Their mission is to drive results for clients through marketing work that embodies their values. They offer digital marketing services such as Content Strategy, SEO, Generative AI implementation, and audience research. They foster an environment where creative ideas thrive and offer competitive salaries and benefits. They are looking for a Technical Writer to contribute to their thought leadership in SEO, generative AI, and content strategy.

Operational Specialist (Smartsheets or Power App)

Company: Myriad360

Location: USA

Posted Dec 23, 2024

The role involves managing documentation requirements and schedules for strategic initiatives, coordinating resources, creating action plans, and collaborating with cross-functional departments. The objective is to organize feedback from stakeholders, assist with studies assessing organizational change impact, and monitor and analyze user feedback and system performance metrics.

Senior Site Reliability Engineer

Company: Weedmaps77

Location: USA

Posted Dec 23, 2024

Weedmaps is a leading technology company in the cannabis industry that is committed to advancing cannabis causes, shaping the future of the cannabis industry, and providing a transparent and inclusive global cannabis economy. The company offers generous PTO, a 401k retirement plan with employer match, student loan repayment, and other benefits. The work environment is casual and fun, with opportunities for professional growth and networking.

Channel Programs Manager

Company: Pax8

Location: USA

Posted Dec 23, 2024

The Channel Programs Manager is responsible for managing and executing Pax8 hosted programs, including event planning, vendor management, and content creation. The role requires experience in program management, event planning, and technical expertise with webinar and meeting platforms. The ideal candidate should have excellent communication skills, problem-solving abilities, and the ability to work collaboratively with diverse teams.

Sr Product Technical Support Regional Engineer

Company: Johnson Controls

Location: USA

Posted Dec 23, 2024

Johnson Controls is a global leader in smart, healthy, and sustainable buildings. They offer a competitive salary, comprehensive benefits, and a collaborative team environment. The Sr Product Technical Support Engineer role involves providing technical support for global products, creating and maintaining service bulletins, and driving product reliability through the Continuous Improvement Process.

Sr Manager, Product Design - Channels

Company: 1Password

Location: USA

Posted Dec 23, 2024

1Password is seeking a Senior Product Design Manager to lead a team of designers in growing their MSP Managed Service Provider and distributor partnerships. The role involves exploring opportunities to enhance account information management and establish a key area of the business. The successful applicant will have experience in product design, managing teams, and coaching design teams to reach their full potential.

Associate Project Manager - Site Reliability

Company: ScienceLogic

Location: USA

Posted Dec 23, 2024

ScienceLogic is seeking an Associate Delivery Manager to join their Site Reliability team. The role involves coordinating cross-functional teams to deliver customer platforms and related activities. The successful candidate will have experience in project management, Agile practices, and collaboration tools. The position is remote-first with a competitive benefits package.

Sales Planner

Company: The Athletic Media Company

Location: USA

Posted Dec 23, 2024

The Athletic is a digital sports media company that serves a multifaceted audience seeking a richer connection with immersive storytelling and a likeminded community of fans. The Sales Planner role is remote and involves supporting the RFP process, media planning, and client management. The position requires 12+ years of media experience and excellent communication skills. The Athletic offers comprehensive benefits and is an equal opportunity employer.

Senior People Analytics Tableau Developer

Company: Dropbox

Location: USA

Posted Dec 23, 2024

Dropbox's People Analytics team is seeking a candidate with extensive experience in Tableau, SQL, and data visualization to lead dashboard development efforts, partner with stakeholders, and improve self-service HR and Recruiting dashboards. The ideal candidate should have a passion for People Analytics, strong communication skills, and the ability to think creatively and critically in a fast-paced environment.

Product Marketing Manager - PipeGen

Company: Apollo.io

Location: USA

Posted Dec 23, 2024

Apollo is seeking a senior end-to-end product marketer to drive growth for their core business. This role involves shaping product direction, launching new products, and running integrated GTM motions. It requires a deep understanding of sales personas and cross-functional collaboration with R&D, GTM, and other teams. The role is fully remote and requires occasional travel to North America.

Senior Software Engineer - Retail Growth

Company: Roofstock

Location: USA

Posted Dec 23, 2024

Roofster is a leading end-to-end investment platform for single-family rental homes, aiming to make real estate investing accessible, cost-effective, and simple. The company has raised $240 million in Series E funding and has offices in California, Texas, New York, and remote opportunities. They have recently acquired Stessa, RentPrep, and Mynd to expand their services. The company is looking for a Senior Software Engineer of Retail Growth to drive the adoption and success of their Stessa and retail-focused applications.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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