Exceptional Service Jobs in USA

445,491 open positions · Updated daily

Looking for Exceptional Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the USA area.

Onboarding Solutions Architect

Company: Grafana Labs

Location: USA

Posted Dec 23, 2024

Grafana Labs is creating an Onboarding Solutions Architect team to hyper accelerate customers' first realization of value. The role involves working with new customers to execute launch service packages, optimize consumption, and provide technical guidance. The ideal candidate should be hands-on, enjoy customer engagement, and have basic project management skills.

Senior Engineering Manager, Risk

Company: Gusto

Location: USA

Posted Dec 23, 2024

Gusto is a modern online people platform that helps small businesses take care of their teams. They offer full-service payroll, health insurance, 401ks, expert HR and team management tools. With offices in Denver, San Francisco, and New York, they serve over 300,000 businesses nationwide. The Risk Engineering team is responsible for defining best-in-class user experiences to mitigate financial and reputation risk. They will lead the team to scale the platform, build a bad actor platform for fraud prevention, and improve credit underwriting and collections experiences. The Senior Engineering Manager will empower and coach a team to build and scale customer-facing experiences, drive technical guidance, and recruit new team members.

Account Executive - Political

Company: StackAdapt

Location: USA

Posted Dec 23, 2024

StackAdapt is a remote-first company seeking a digital political advertising sales representative for their programmatic platform. The role involves selling platform sales deals, working with management and product teams, managing client relations, and growing existing accounts. The ideal candidate should have digital political advertising sales experience, understanding of political and advocacy campaigns, and experience utilizing CRM tools. The company offers a comprehensive mental health care platform, full benefits from day one, work from home reimbursements, and a friendly and supportive culture.

Director of Brand - Campaign, and Content Strategy

Company: G-P

Location: USA

Posted Dec 23, 2024

The Director of Brand Campaign and Content Strategy role involves driving integrated multichannel campaigns, ensuring seamless collaboration across marketing functions, building and leading a high-performing team, and developing strategies to increase brand awareness and differentiate GP in a competitive marketplace.

Senior Software Engineer

Company: KoBold Metals

Location: USA

Posted Dec 23, 2024

KoBold is a privately held company with a mission to make mineral exploration data broadly accessible to humans and machines. They are the largest independent mineral exploration company and the largest exploration technology developer. KoBold has proven its first discovery with materially less capital than the industry average and has a portfolio of more than 60 other projects. They are hiring Senior Software Engineers to accelerate their mission.

Senior Global Business Growth Lead - Experiences

Company: Airbnb

Location: USA

Posted Dec 23, 2024

The text describes a role at Airbnb as a Senior Global Business Growth Lead, focusing on driving the global expansion of the Experiences business across key markets. The role involves strategic leadership, crossfunctional alignment, global expansion, operational excellence, stakeholder engagement, innovation, pricing, and community engagement. The position is remote-eligible and requires strong analytical skills, communication abilities, and global experience.

Director of Product Marketing - Emerging Products

Company: G-P

Location: USA

Posted Dec 23, 2024

The role of Director of Product Marketing Emerging Products at GP involves driving go-to-market strategies, crafting compelling product narratives, and translating complex technical solutions into value-driven messaging for B2B SaaS buyers. The ideal candidate is an expert in simplifying complex products and features for enterprise buyers while supporting product-led growth (PLG) motions. They will collaborate with product marketing and revenue teams to ensure seamless execution of marketing initiatives that drive adoption and retention.

Senior Manager - HR Operations

Company: Mattermost

Location: USA

Posted Dec 23, 2024

Mattermost is a remote-first open-source company that provides secure workflow-centric collaboration for technical and operational teams in various industries, including technology, public sector, national defense, and financial services. They offer self-hosted and cloud-based solutions with integrated workflow automation, AI acceleration, ChatOps, team messaging, audio calling, and screen share on an open-core platform. Mattermost is seeking a dynamic and experienced Senior Manager HR Operations to lead and scale their HR operations in a fast-growing, mission-driven organization.

Senior Product Designer I - Access Management

Company: HubSpot

Location: USA

Posted Dec 23, 2024

The text describes a Senior Product Designer role at HubSpot, focusing on understanding user needs, collaborating with cross-functional teams, and driving product strategy. The role requires strong design skills, customer focus, and the ability to work autonomously. HubSpot values diversity and encourages applicants from various backgrounds to apply.

Staff Product Security Engineer

Company: Lattice

Location: USA

Posted Dec 23, 2024

This is Engineering at Lattice. We are a team that is continuously improving our product and craft, using a modern tech stack and loving to experiment with new technologies to strive for maintainable, robust, and performant code. We work closely with designers and product managers to deliver not just great technical architecture, but also an exceptional product experience. We are looking for a Staff Product Security Engineer to partner with product teams in ensuring our applications are secure by design.

Copywriter

Company: Springhealth

Location: USA

Posted Dec 22, 2024

Spring Health is seeking a highly skilled and creative Copywriter B2B to join their dynamic team. The ideal candidate is an exceptional copywriter with a strong portfolio showcasing expertise across various formats. The role requires someone who is passionate about mental health and driven to create compelling content from digital campaigns to brand narratives. The successful candidate will work closely with the content design, brand, demand gen, and product marketing teams to create content that not only inspires but also educates diverse audiences.

Certified Public Accountant

Company: Kickstart Accounting, Inc.

Location: USA

Posted Dec 22, 2024

KSA Tax Partners is a woman-owned virtual accounting firm dedicated to empowering women-owned businesses. They offer year-round service with a focus on client relationships and financial insights. The role of Tax Associate involves client management, tax preparation, and compliance. The ideal candidate is a seasoned tax preparer with strong client-focused service experience. The firm offers a supportive, innovative team with continuous learning and work-life balance opportunities.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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