Exceptional Service Jobs in USA

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Looking for Exceptional Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the USA area.

Field Marketing Manager

Company: Starburstdata

Location: USA

Posted Dec 20, 2024

Starburst is a data lake analytics platform built on open source Trino, offering full-featured data discovery, organization, and consumption capabilities. With $414M in venture funding, Starburst has raised significant capital and has been named a Best Place to Work. The company is a remote-first organization with a focus on customer success and revenue growth. The Field Marketing Manager East role involves planning and executing field marketing events, creating customer and prospect programs, and collaborating with sales and marketing teams to drive pipeline growth.

Manager, Software Engineering

Company: Caret

Location: USA

Posted Dec 20, 2024

CARET is a company that provides technology and automation to legal and accounting firms, empowering professionals to focus on what matters. They offer a range of services including practice management, document automation, and payment processing. The company values innovation, agility, and customer success. They are seeking an Engineering Manager with experience in TypeScript, NET, C, and cloud platforms like AWS and Azure.

Technical Support Representative I

Company: Agiloft, Inc

Location: USA

Posted Dec 20, 2024

Agiloft is a global leader in data-first contract lifecycle management software, offering a flexible Datafirst Agreement Platform (DAP) to manage the end-to-end process of proposing, negotiating, signing, and leveraging contracts. Their powerful pragmatic artificial intelligence and robust integration capabilities enable organizations to quickly and collaboratively reach agreement and leverage contract visibility for competitive advantage. Agiloft's no-code platform is easily managed and administered by business users, with nearly 100% of new customers satisfied with their initial implementations and over 97% renewing every year. The company is a growing, successful organization at the forefront of a must-have market for all organizations. Agiloft values employee experience (EX) and customer experience (CX), supporting multiple Employee Resource Groups (ERGs) and offering a healthy work-life balance. They are hiring support analysts to design and implement software solutions to meet diverse client needs.

Lead Data Scientist

Company: Stellar Health

Location: USA

Posted Dec 20, 2024

Stellar Health is looking for a Lead Data Scientist to join their team. The role involves understanding and preparing high-quality datasets, performing thoughtful quick analyses, building production-ready statistical and predictive models, leading and collaborating with others, and communicating clearly and effectively about decisions. The ideal candidate has 10+ years of data science or machine learning experience, hands-on experience with data engineering, predictive modeling, and experimentation, senior-level engineering and coding skills, excellent communication skills, and an advanced degree in data science, machine learning, or statistics. The role offers a salary range of $175,000 - $220,000, eligibility for an annual performance-based bonus and equity grant, and a comprehensive benefits package.

Customer Service Representative

Company: Group O

Location: USA

Posted Dec 19, 2024

The job posting is for a Call Center Customer Service Representative responsible for handling customer inquiries and resolving issues. The ideal candidate should have effective communication skills, problem-solving abilities, and a customer-focused mindset. The role involves receiving and responding to customer calls, providing accurate and courteous responses, and maintaining a thorough understanding of the company's products and services. The position requires a high school diploma, basic customer service experience, and strong verbal communication skills. Benefits include medical, dental, and vision insurance, flexible spending accounts, a 401k plan with company match, generous paid time off, and career development opportunities.

Computer Vision Engineer

Company: Trunk%20Tools

Location: USA

Posted Dec 19, 2024

Trunk Tools is an exceptional team of serial entrepreneurs aiming to automate the $13 trillion+ construction industry. They have successfully built and deployed software in construction for 140k+ users and are doubling their team to deploy more agents this year. The company is looking for an MPhil in Computer Science with 5+ years of experience in computer vision to enhance their capabilities in understanding and extracting information from images in the construction domain.

Senior HRBP

Company: Homa

Location: USA

Posted Dec 20, 2024

Homa is a gaming technology lab that provides game creators with data-driven tools and human expertise to turn their creative ideas into commercial hits. The company's Homa Lab platform offers a comprehensive set of tools and solutions for real-time AB testing, distribution, and monetization of games. With over 160 employees from 34+ nationalities, Homa has raised $165M in funding and has partnerships with industry leaders. The company's mission is to take over the gaming industry by giving creators the data to transform their ideas into games played and money made.

Social Media Video Artist

Company: Sandbox VR

Location: USA

Posted Dec 20, 2024

Sandbox VR is a leading virtual reality company that offers immersive experiences in their stores. They are looking for a Social Media Video Artist to create engaging content for their social media platforms, collaborate with cross-functional teams, and stay updated on social media trends. The company values humility, collaboration, and creativity.

Platform Product Manager

Company: Pair Team

Location: USA

Posted Dec 19, 2024

Pair Team is a tech-enabled medical group focused on high-risk Medicaid and Duals patients, aiming to connect underserved communities to high-quality care. They have demonstrated success in reducing ED visits and hospital admissions. As a Principal Product Manager, you will play a critical role in building a technology-enabled service to improve healthcare access and outcomes for underserved communities.

Lead Enterprise Engagement Manager

Company: Rackspace

Location: USA

Posted Dec 19, 2024

The Professional Services team offers a wide range of projects for clients and business partners. The Lead Enterprise Engagement Manager will build relationships, motivate teams, and act as a Scrum Master, orchestrating technical delivery. The role involves managing customer expectations, delivering complex programs, and working with cross-functional teams. The anticipated starting pay range varies by state.

Senior Manager, Customer Success

Company: Iterable

Location: USA

Posted Dec 20, 2024

Iterable is a top-rated AI-powered customer engagement platform that helps organizations like Redfin, Priceline, Calm, and Box activate customers with joyful interactions at scale. It offers individualized, harmonized, and dynamic communications that engage customers throughout their lifecycle at the right time. With its data engine, ease of use, and flexible and open architecture, Iterable helps organizations close the data activation gap by bringing together customer data, design ability, experience delivery, and optimization. It has surpassed $200M in ARR and has raised more than $230M from top-tier investors. Nearly 1200 companies from over 50 countries rely on Iterable to captivate millions of users.

Payroll Implementation Manager

Company: Deel

Location: USA

Posted Dec 20, 2024

Deel is a global payroll and compliance company that offers a market-leading technology platform to help businesses hire talent anywhere in the world. They are looking for a Payroll Implementation Manager to lead the successful implementation of clients on their global payroll system. The role requires a deep understanding of payroll processes, compliance, and the ability to guide clients through the critical payroll onboarding process.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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