Exceptional Service Jobs in USA

445,491 open positions · Updated daily

Looking for Exceptional Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the USA area.

Director - Global Proposals & USG Contracts

Company: Planet

Location: USA

Posted Dec 19, 2024

This is a full-time remote position based in the United States, seeking a Director Global Proposals and USG Contracts with 8+ years of experience in Federal contracting and proposals management. The role involves managing the proposals team, owning and executing the US Federal contract management process, and building relationships with stakeholders. The ideal candidate is a quick learner, self-motivated, and has accountability and integrity. This is a great opportunity to work in a dynamic collaborative environment and make an impact with skills and enthusiasm.

Salesforce Business Systems Analyst

Company: Gusto, Inc.

Location: USA

Posted Dec 19, 2024

The role of a Senior Business Systems Analyst at Gusto requires 7+ years of experience in supporting Revenue organizations, with a focus on Salesforce. The ideal candidate should have strategic Salesforce ownership, comprehensive knowledge of GTM tools, and a proven track record of designing and supporting large-scale Salesforce solutions. The role involves driving system improvements, managing projects, and collaborating with cross-functional teams to reduce inefficiencies and support Gusto's growth.

Staff Software Engineer, Search - Backend

Company: Cribl

Location: USA

Posted Dec 19, 2024

Cribl is looking for a backend focused Senior Engineer to collaborate on a remote-first team focused on improving Cribl Search's performance and executor infrastructure. The role involves architecting a novel distributed and federated search system for inplace data. The team values collaboration, innovation, and a great work environment.

Contracts Specialist I

Company: American Specialty Health Incorporated

Location: USA

Posted Dec 19, 2024

American Specialty Health is seeking a Contracts Specialist I to join their Legal and Contracts department. The individual will support the contract management department of the company, not practice law or provide legal advice, and will not negotiate rates. The position offers a salary range of $48,000 to $57,000 full-time, with the option to work remotely from home. The responsibilities include preparing and managing standard and nonstandard form contracts, agreements, and amendments. The individual will also serve as a subject matter expert, drafting correspondence, negotiating contracts, and maintaining contracts and agreements libraries. They will need to have a stable internet connection, minimum internet download of 50 Mbps and 10 Mbps upload speed, and be able to work with other departments and external contacts. The ideal candidate should have a Bachelor's degree in English, History, Political Science, Paralegal, or a related field, and at least one year of experience in contract development and negotiation. They should also be proficient in MS Office and have excellent communication and analytical skills.

Director of Product Marketing

Company: ActiveCampaign

Location: USA

Posted Dec 19, 2024

The text is a job description for a Director of Product Marketing position at ActiveCampaign. The role involves shaping the company's messaging, positioning, and go-to-market strategy, driving product innovation and customer growth. The ideal candidate should have 10+ years of product marketing experience, B2B SaaS experience, and MarTech or adjacent industry experience. They should be able to manage and develop high-performing teams, have excellent storytelling skills, and be able to thrive in fast-paced environments.

Full-Time Mental Health Provider

Company: Springhealth

Location: USA

Posted Dec 19, 2024

Spring Health is a leading provider of mental health services, offering innovative technology and a mission to eliminate barriers to mental healthcare. They have raised capital from prominent investors and reached a current valuation of $33 billion. The company is looking for a full-time mental health provider to deliver virtual mental health counseling sessions, respond to critical incidents, and maintain confidentiality. The ideal candidate should have an unrestricted license to practice psychotherapy, experience with telehealth, and be comfortable with evidence-based modalities of care. The role offers a competitive salary, a robust benefits package, and opportunities for professional development.

Senior Director -Corporate Analytics

Company: Upwork

Location: USA

Posted Dec 19, 2024

Upwork is a global work marketplace serving businesses and professionals, with a focus on trust, data-driven insights, and innovation. The company is committed to diversity, inclusion, and providing exceptional benefits to employees. The Sr Director Corporate Analytics leads a high-performing analytics team, advises senior leaders, and drives data-driven decision-making.

Sr. FrontEnd Software Development Engineer

Company: iHerb

Location: USA

Posted Dec 19, 2024

The job summary is about a Senior Software Development Engineer position in an agile development team, building and working on enterprise-grade software systems. The role involves developing information systems, working with an agile team, writing technical design specifications, coaching the team, collaborating with other teams, and maintaining high software quality standards. The duties may include optimizing system architecture, participating in peer code reviews, and researching and evaluating software products.

Director, SEC Reporting & Technical Accounting

Company: Heartflowinc

Location: USA

Posted Dec 19, 2024

HeartFlow Inc is a medical technology company advancing the diagnosis and management of coronary artery disease, the leading cause of death worldwide. The company's flagship product, the AI-driven noninvasive cardiac test called the HeartFlow FFRCT Analysis, provides a color-coded 3D model of a patient's coronary arteries, indicating the impact of blockages on blood flow to the heart. HeartFlow is a VC-backed company with international recognition, supported by medical societies around the world, and used for over 350,000 patients worldwide. The company is seeking a Director of Technical Accounting and External Reporting to assist with key business and strategic activities, financial reporting, and ensure compliance with regulatory standards.

Senior Manager Revenue Enablement

Company: Pricefx

Location: USA

Posted Dec 19, 2024

Pricefx is a leading SaaS Pricing and Price Optimization company with a consistent annual growth rate. They value flexibility and offer home office and remote work opportunities. Their product has excellent customer reviews from renowned companies. Pricefx is an international and diverse company with branches in 7 countries and over 30 nationalities. They offer a Senior Manager Revenue Enablement role to empower GTM teams, optimize training, and ensure sales effectiveness.

Contract Manager

Company: Sedgwick

Location: USA

Posted Dec 19, 2024

The text describes a career opportunity at Sedgwick, a company that values caring, flexibility, and support for employees' mental, physical, financial, and professional needs. The role of a Contract Manager involves negotiating fee-for-service hospital and medical group contracts, analyzing market data, and preparing and administering provider contracts. The company offers a comprehensive benefits package and is an Equal Opportunity Employer.

Business Recruiter

Company: Figma

Location: USA

Posted Dec 19, 2024

The text is a job description for a full-cycle Business Recruiter position at Figma. The role is a temporary position for 12 months based in the United States. The recruiter will manage full-cycle recruiting processes, partner with leaders to develop top-of-funnel strategies, source and build representative pipelines, handle inbound applications and referrals, leverage data to inform hiring strategy, and identify business improvement initiatives. The ideal candidate has 4+ years of full-cycle in-house recruiting experience in a high-growth business, experience partnering with stakeholders on niche searches, expert knowledge of the SaaS scaling tech landscape, advanced sourcing and passive engagement skills, and excellent communication skills.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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