Exceptional Service Jobs in USA

445,491 open positions · Updated daily

Looking for Exceptional Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the USA area.

Product Manager - Mobile Development

Company: Bankjoy

Location: USA

Posted Dec 10, 2024

Bankjoy is a Y Combinator and Bessemer Venture Partner backed FinTech startup that aims to revolutionize banking tech infrastructure by leading digital transformation at financial institutions. They are looking for a highly skilled Product Manager with an Aplayer approach to UIUX and a passion for delivering seamless mobile experiences.

Platform Manager - Strategic Trust Defenses

Company: Airbnb

Location: USA

Posted Dec 10, 2024

The text describes a role on the Airbnb Strategic Trust Defenses team, focusing on creating common Trust and Safety solutions across the platform. The role involves leading cross-functional teams, maintaining product backlog and roadmap, and presenting product roadmap and status to Airbnb leadership. The candidate should have 5+ years of product management experience, deep expertise in Trust and Safety problems on marketplaces, and excellent communication skills.

Junior CX Service Representative

Company: 1Password

Location: USA

Posted Dec 10, 2024

1Password is seeking a Jr CX Service Representative to join their remote team in Canada and the US. The role involves providing customer support, translating technical terms, and helping customers learn about the product. The company offers competitive compensation, benefits, and growth opportunities. They value diversity, inclusion, and flexibility.

Healthcare Software Support Representative

Company: Nextech

Location: USA

Posted Dec 10, 2024

Nextech is a leader in specialty healthcare technology solutions, offering competitive pay, a generous bonus structure, great healthcare, and many other benefits. They are an equal opportunity employer with a commitment to diversity, seeking talented individuals for various roles, including software engineers, finance professionals, customer support specialists, and business development experts. The Product Support Representative role involves supporting Nextech software applications, resolving customer issues, and maintaining customer satisfaction. The company offers a comprehensive wellness program, flexible time off, and various insurance plans.

Associate Director of Events - Client & Project Management

Company: Axios

Location: USA

Posted Dec 10, 2024

The text describes a high-energy role at Axios, a news content provider, as an Associate Director of Events. The role requires strong client relationship management, event planning, and project management skills. The company offers competitive salary, benefits, and a positive work environment. The job is remote and offers flexible work hours.

Senior Software Engineer, Community Support Platform - Chatbot

Company: Airbnb

Location: USA

Posted Dec 10, 2024

The Community Support Platform CSP at Airbnb is a critical system that drives customer support operations. It empowers Airbnb's global network of Community Support ambassadors to deliver exceptional customer service with high efficiency. The role involves working in a team to create innovative user experiences for AI-driven customer service products, shaping the technical vision, and delivering flexible, efficient, and scalable solutions.

Senior Data Engineer

Company: Found

Location: USA

Posted Dec 10, 2024

Found is a company building tools for self-employed individuals, offering a business bank account with automated taxes and expense tracking. They are looking for skilled data scientists, engineers, and analysts to join their Data team, which is responsible for researching, training, and deploying ML models, and optimizing data pipelines. The role involves building and operating large-scale data infrastructure systems, designing a data platform as a service, bridging the gap between engineering and analytics, implementing ETL infrastructures, and contributing to best practices and frameworks for data engineering. The anticipated salary range is $205,000 - $235,000.

Customer Support Service Representative

Company: 1Password

Location: USA

Posted Dec 10, 2024

The text describes a job opportunity for a Customer Service Representative at 1Password, a company that values simplicity, honesty, and a human-centric approach to solving problems. The role involves handling customer issues, providing excellent service, and maintaining customer loyalty. The ideal candidate should have experience in customer service, strong communication skills, and proficiency in French, German, Japanese, or Spanish. The position offers a dynamic work environment, competitive salary, and benefits.

Senior Product Designer - Growth

Company: hims & hers

Location: USA

Posted Dec 10, 2024

The role of a Senior Product Designer at Hims and Hers is to collaborate closely with various teams to create a unified storefront, enhance user experience, and drive activation and reactivation. The designer should have strong end-to-end storytelling skills, excellent visual design sensibility, and a detail-oriented approach. The role requires leading design projects, innovating and inspiring, championing the user, and collaborating with cross-functional teams.

Lead - Advertising Measurement

Company: Reddit

Location: USA

Posted Dec 10, 2024

Reddit is a community platform where users can share and discuss various topics. They are looking for a Measurement Lead to help advertisers succeed on their platform by driving business growth, developing benchmarks, and working closely with sales, product, and product marketing teams. The ideal candidate should have 4+ years of experience in advertising or analytics, familiarity with North America Measurement solutions vendors and norms, and a strong background in quantitative advertising research.

Staff Software Engineer - Guest Displays & Platforms

Company: Airbnb

Location: USA

Posted Dec 10, 2024

The Guest Displays and Platforms team at Airbnb owns pricing and availability across all product surfaces and the main product details page. As a Staff Engineer, you'll lead the development of major subsystems powering the core user journey for Airbnb guests, including developing new features, supporting operations, and increasing quality. You'll also be responsible for establishing a technical vision and delivering a solution that is flexible, available, efficient, and scales with the business needs.

Senior Biostatistician Consultant-Oncology

Company: ClinChoice

Location: USA

Posted Dec 10, 2024

ClinChoice, a global full-service CRO, is seeking a Senior Biostatistician Consultant with a strong focus on quality, professional development, and a supportive culture. The role involves protocol development, statistical oversight, data accuracy, and statistical methods section for reports. The company values diversity, inclusivity, and continuous training.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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