Exceptional Service Jobs in USA

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Looking for Exceptional Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the USA area.

Senior Threat Analyst

Company: Coalition, Inc.

Location: USA

Posted Dec 10, 2024

The role of a Senior Threat Analyst remote at Coalition Inc. is to contribute to the expansion of their MDR security program. The role involves full-spectrum security analysis, detection, and response within platforms like SentinelOne, CrowdStrike Falcon, and Microsoft Defender. The MDR team leads companywide efforts to improve security posture and build capabilities for innovative detection and response solutions. The role requires client-facing experience, technical knowledge of network traffic and protocol analysis, and excellent time management, writing, and communication skills. The compensation reflects the cost of labor across several US geographic markets, with a range of $98,000 to $152,000 per year.

Senior Product Designer

Company: dscout

Location: USA

Posted Dec 10, 2024

Dscout is a fast-growing Series C-funded company seeking a Senior Product Designer to tackle complex design challenges and create impactful products for influential customers. The role involves collaborating with cross-functional teams, delivering delightful high-quality experiences, and ensuring pixel-perfect implementation of designs. The company values curiosity, humility, high standards, humor, and hustle.

Business Development Executive

Company: StackAdapt

Location: USA

Posted Dec 10, 2024

StackAdapt is a remote-first company seeking a Hub of Innovation, Imagination, and Creativity for an Agency Business Development role. The ideal candidate will have a proven track record of closing new agency business, strong commercial abilities, and a history of autonomously closing high-value business. The role involves prospecting, pitching, and closing while collaborating with other functions of the business. The company offers a comprehensive mental health care platform, full benefits from day one, work-from-home reimbursements, and an awesome parental leave policy.

Senior Software Engineer, Simulation & Test

Company: Cruise

Location: USA

Posted Dec 10, 2024

Cruise is a self-driving service aiming to revolutionize autonomous vehicle testing and evaluation in simulation. They are looking for a software engineer to build automated tools and pipelines for simulation test creation, maintenance, and execution. The role requires strong programming skills in Python and experience with C++, SQL, BigQuery GCP, and verification and validation of complex and safety-critical systems.

Claims Examiner Liability

Company: Sedgwick

Location: USA

Posted Dec 10, 2024

The text describes a career at Sedgwick, a company that values its employees and offers a positive work environment. The role of a Claims Examiner Liability involves analyzing complex claims, managing them through action plans, and ensuring timely and cost-effective claims resolution. The company requires five years of claims management experience and a bachelor's degree. The work environment is described as mentally and physically demanding, with the need for strong communication, organizational, and negotiation skills.

Client Success Manager

Company: Array

Location: USA

Posted Dec 10, 2024

Array is a financial innovation platform that helps digital brands, financial institutions, and fintechs get compelling consumer products to market faster. They offer a suite of credit and identity monitoring tools, privacy protection, and a financial ads marketplace via embeddable widgets or a clean modern API. As a remote-first company, they focus on providing opportunities for high-performing individuals to have deep impact in the fast-growing fintech space. Client Success Managers create an unparalleled client experience by providing strategic partnership and tailored solutions. They work collaboratively with product marketing and leadership teams to deliver innovative offerings that align with client needs.

Senior Programmatic Account Manager

Company: StackAdapt

Location: USA

Posted Dec 10, 2024

StackAdapt is a remote-first company offering a self-serve advertising platform with multichannel solutions. The role involves client relationship management, campaign management, and optimization. The company values diversity, inclusion, and work-life balance, offering a competitive salary, benefits, and professional development opportunities.

People Relations Partner

Company: Kraken

Location: USA

Posted Dec 10, 2024

Kraken is a mission-focused company with crypto values, aiming to accelerate global adoption of crypto for financial freedom and inclusion. They are looking for a People Relations Partner to support HR colleagues, business unit heads, and other leaders on various employee relations matters. The role requires experience in employee performance management, local employment law, and handling sensitive information. Kraken values diversity and celebrates unique perspectives, hiring based on merit.

Partner Success Manager

Company: Bestow

Location: USA

Posted Dec 10, 2024

Bestow is a leading insurance technology platform serving some of the world's largest and most innovative life insurers. They are on a mission to increase financial stability for everyone. Bestow offers a remote, contiguous 48-only hybrid workplace, meaningful benefits, substantial growth opportunities, and equity. The role of Partner Success Manager involves driving end-to-end implementation of new feature deliveries, driving post-sales partner success, supporting proposals, and serving as the key relationship manager with partners.

Head of Sales

Company: Salesmsg

Location: USA

Posted Dec 10, 2024

Salesmsg is a fast-growing startup looking for an experienced and empathetic customer champion to be their next Head of Sales. The role involves building and maintaining strong relationships with senior executives at Enterprise and Medium-size businesses, leading new client presentations, crafting client solutions, building a robust sales pipeline, developing a scalable sales process, and helping clients become successful. The company offers remote work, medical, dental, and vision insurance, team trips, unlimited PTO, wellness perks, books and courses, focused time blocks, a $250 charity donation, semi-monthly paychecks, swag, telemedicine, online mental health therapy, and incredible growth and promotion opportunities.

Business Development Executive

Company: StackAdapt

Location: USA

Posted Dec 10, 2024

StackAdapt is a remote-first company seeking a Hub of Innovation, Imagination, and Creativity for an Agency Business Development role. The ideal candidate will have a proven track record of closing new agency business, strong commercial abilities, and a history of autonomously closing high-value business. The role involves prospecting, pitching, and closing while collaborating with other functions of the business. The company offers a comprehensive mental health care platform, full benefits from day one, work-from-home reimbursements, and an awesome parental leave policy.

Business Development Executive

Company: StackAdapt

Location: USA

Posted Dec 10, 2024

StackAdapt is a remote-first company seeking a Hub of Innovation, Imagination, and Creativity for an Agency Business Development role. The ideal candidate will have a proven track record of closing new agency business, strong commercial abilities, and a history of autonomously closing high-value business. The role involves prospecting, pitching, and closing while collaborating with other functions of the business. The company offers a comprehensive mental health care platform, full benefits from day one, work-from-home reimbursements, and an awesome parental leave policy.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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