Exceptional Service Jobs in USA

445,491 open positions · Updated daily

Looking for Exceptional Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the USA area.

Senior Product Manager

Company: Simplepractice55

Location: USA

Posted Dec 08, 2024

SimplePractice is seeking a Senior Product Manager to lead the Payments space, aiming to create a seamless payments experience for behavioral healthcare clients and build tools for clinicians to run profitable practices. The role involves defining the payments roadmap, partnering with payment service providers, testing and rolling out new functionality, gaining buy-in from diverse teams, and applying a combination of research and product intuition to identify opportunities for product enhancements and growth.

Senior Copywriter

Company: PDI Technologies

Location: USA

Posted Dec 08, 2024

PDI Technologies is a global team committed to excellence, collaboration, and driving real impact. They offer cutting-edge technology solutions for convenience retail and petroleum brands, focusing on growth and operational efficiency. The Senior Copywriter role involves creating compelling copy for various promotional materials, managing and editing creative content, and collaborating with internal and external teams. The company offers a well-rounded benefits program, competitive salary, and a quarterly perks program.

Director Customer Support

Company: HappyCo

Location: USA

Posted Dec 08, 2024

HappyCo is a company that values growth and offers a flexible, supportive culture. They are looking for an experienced Director of Customer Support to join their team. The role involves defining and implementing a customer support strategy, setting objectives and KPIs, and ensuring team performance meets industry standards. The company also emphasizes a customer-centric culture, high collaboration, and continuous improvement.

Product Marketing Enablement & Content Manager

Company: Appen

Location: USA

Posted Dec 08, 2024

Appen is seeking a Product Marketing Enablement and Content Manager to ensure internal crowd and delivery teams have the necessary knowledge, tools, and resources to deliver exceptional results. The ideal candidate will excel in content creation, management, enabling teams, release communication, training, and technical documentation.

Sales Desk Manager

Company: Praetorian

Location: USA

Posted Dec 08, 2024

Praetorian is seeking a Sales Desk Manager to optimize and streamline deal processes, enabling efficient and profitable deal execution, accelerating deal velocity, and maintaining consistency with overall business objectives. The role involves deal governance and strategy, cross-functional collaboration, pricing and discounting management, policy and compliance oversight, and procurement and risk mitigation. Required qualifications include a bachelor's degree in Finance Business Administration or a related field, 4+ years of experience in a similar role, and a deep understanding of complex deal structures, pricing strategies, and contract negotiations. The position offers a highly competitive salary, an Employee Stock Option Plan, an annual budget for training and certifications, top-tier medical plans, and 401K matching. Praetorian is committed to an inclusive and diverse workforce and does not discriminate based on various protected statuses.

Data Migrations Analyst

Company: Litify

Location: USA

Posted Dec 08, 2024

Litify is a leading legal technology platform that empowers law firms and legal departments to achieve consistent success by standardizing, measuring, and improving their legal operations. Backed by Bessemer Venture Partners, Litify is recognized as one of Inc 5000 and Deloitte Technology Fast 500s fastest-growing private companies in America. They are looking for a Data Migrations Analyst to join their Professional Services team to help facilitate the migration of data from legacy systems to Litify.

Vice President of Learning Solutions Sales

Company: Infopro Learning

Location: USA

Posted Dec 08, 2024

The job posting is for a VP of Learning Solutions Sales at Infopro Learning. The role involves driving business growth, engaging senior executives, and collaborating on solutions. The candidate should have 9+ years of sales experience and a proven track record of excellence. The role requires exceptional analytical thinking, active listening, and communication skills. The company offers a supportive collaborative team, opportunity to work with global industry leaders, and a flexible remote work environment.

Project Finance Manager

Company: Goodleap

Location: USA

Posted Dec 08, 2024

GoodLeap is a technology company that provides sustainable solutions such as solar panels, batteries, and energy-efficient HVAC systems. They have helped over 1 million homeowners and support their nonprofit GivePower. The Project Finance Manager role involves managing financing projects, supporting existing investors, and collaborating with internal and external counsel.

Global Head of Brand Marketing and Creative Campaigns

Company: Dropbox

Location: USA

Posted Dec 08, 2024

The role of Global Head of Brand Marketing and Creative involves leading efforts to grow, implement, and manage the brand strategy and positioning worldwide. The ideal candidate should have a solid understanding of the B2B SaaS landscape, extensive marketing experience, and a passion for building brands that resonate with customers. The role requires developing and executing the company's global brand strategy, leading and managing a high-performing team, managing the creative process, and working collaboratively with various teams to integrate with go-to-market strategies.

Staff Software Engineer - Payments Transaction Risk

Company: Airbnb

Location: USA

Posted Dec 09, 2024

The Airbnb Payments Risk team plays a crucial role in protecting Airbnb's ecosystem from fraudulent transactions while ensuring a seamless payment experience for legitimate users. They focus on detecting and mitigating fraud during payment-related steps and use Machine Learning models and rule-based systems to identify fraudulent activities. The team's work directly contributes to making Airbnb's global community safer and more trustworthy.

Cloud Systems Engineer

Company: TherapyNotes.com

Location: USA

Posted Dec 08, 2024

TherapyNotes is seeking a Cloud Systems Engineer to join their team of cloud-first technology enthusiasts. The candidate should have a keen eye for detail and a curious mind to challenge the status quo. Responsibilities include automating infrastructure using Terraform and Ansible, supporting and improving the engineering platform and Continuous Integration/Continuous Deployment pipeline, discovering and architecting automated solutions, providing technical guidance, and ensuring service delivery adheres to security and operating policies.

Activation Manager

Company: Vonage

Location: USA

Posted Dec 08, 2024

The role of an Activation Manager at Vonage involves building customer relationships, aligning resources with customer activation goals, and developing customer-focused solutions. The manager engages with new customers, performs basic data collection, identifies customer blockers, and serves as a liaison for revenue activation. They must meet annual revenue goals, document customer responses, and work with internal teams to improve processes. The role requires a Bachelor's degree, prior experience, strong interpersonal skills, and analytical skills. Benefits include medical coverage, HSA, income protection, maternity leave, 401k contributions, unlimited discretionary time off, paid volunteer days, tuition reimbursement, a voluntary legal plan, OPEP, and discounted insurance. The role is open to remote candidates in the USA with legal authorization to work.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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