Exceptional Service Jobs in USA

445,491 open positions · Updated daily

Looking for Exceptional Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the USA area.

Business Intelligence Engineer II

Company: Pathward

Location: USA

Posted Dec 09, 2024

Pathward is a hybrid remote office company dedicated to growing its talent globally. They offer a financial empowerment company that works with innovators to increase financial availability choice and opportunity for all. They celebrate unique perspectives and embrace the voices of employees, customers, partners, and communities. The Business Intelligence Engineer II role involves supporting the maintenance of BI applications, analyzing data, and ensuring quality in Pathwards technology stack.

Senior Solutions Architect

Company: Metalab

Location: USA

Posted Dec 09, 2024

Metalab is seeking a remote candidate within CST to BRT time zones for a role involving designing and architecting products. The role requires technical expertise, collaboration with teams, and leading the technical design of behind-the-scenes systems. The company values thoughtful collaboration, strong processes, and freedom for people to be themselves.

Claims Examiner - Workers Compensation

Company: Sedgwick

Location: USA

Posted Dec 09, 2024

The text describes a career opportunity at Sedgwick, a company that values its employees and offers a positive work environment. The role involves managing complex workers' compensation claims, negotiating settlements, and ensuring timely and cost-effective claims resolution. The company offers a comprehensive benefits package and is an Equal Opportunity Employer.

Motion Graphics | Video Editor

Company: Somnio

Location: USA

Posted Dec 09, 2024

Somnio is seeking a Freelance Motion Graphics Video Editor to collaborate with their creative department. The role involves designing and animating engaging motion graphics, editing video content, and collaborating with in-house teams. The ideal candidate should have proven experience in motion graphics design and video editing, proficiency in Adobe After Effects and Premiere Pro, a strong creative vision, and excellent communication skills. The position offers flexibility, the opportunity to work on high-impact projects, and collaboration with a passionate team of creatives.

Manager - Customer Education

Company: UpGuard

Location: USA

Posted Dec 09, 2024

UpGuard is looking for a Manager Customer Education to lead the development of a comprehensive knowledge base and customer education content. The role involves building and managing a robust library of tutorials, product guides, FAQs, and other resources to empower customers and support their product journey. The Manager Customer Education will also drive self-service adoption, help customers maximize their use of UpGuard's products, and reduce reliance on direct support.

Principal Product Manager - SaaS

Company: AffiniPay

Location: USA

Posted Dec 09, 2024

The text describes a Principal Product Manager SaaS Platform role at AffiniPay, focusing on ensuring scalability, configurability, and integration of the SaaS platform. The role involves collaborating with engineering teams, driving a shared identity service, and ensuring regulatory compliance. The ideal candidate should have a deep understanding of software platform product architecture, strong analytical skills, and a customer-focused approach.

Strategy & Operations, Banking-as-a-Service

Company: Stripe

Location: USA

Posted Dec 09, 2024

Stripe is a financial infrastructure platform for businesses, offering a range of services including payment processing, BaaS, and GTM strategy. The company aims to increase the GDP of the internet and offers opportunities for ambitious startups to make a significant impact. The BaaS team, part of the BaaS Strategy and Operations SampO, works on enabling users to build and launch successful card programs and provide access to fast, flexible financing. The ideal candidate is a strategic operator with a proven track record of defining and executing complex programs, excellent communication skills, and a focus on users and solving their needs.

Sales Executive

Company: QuinStreet

Location: USA

Posted Dec 09, 2024

The job posting is for a result-driven Sales Executive seeking a growth-oriented company. The role requires a seasoned rep with a sense of urgency, strong prospecting skills, and the ability to add value to prospects. The expected salary range is $60,000 - $70,000 annually, with potential performance bonuses, commission, and equity. The position is eligible for standard employee benefits.

Director of Program Management Office

Company: Pax8

Location: USA

Posted Dec 09, 2024

The role of Director of Program Management at SampO involves working closely with the VP of Value Management, leading a team of project and program management professionals, and driving consistency, alignment, and portfolio prioritization management. The successful candidate will have at least 10 years of management experience and 7-10 years of project-program management experience.

Senior Website Services Specialist

Company: AffiniPay

Location: USA

Posted Dec 09, 2024

This is an exciting opportunity for a Senior Website Services Specialist to lead in maintaining and enhancing customer websites, building strong relationships, and shaping impactful online experiences. The role involves managing client relationships, maintaining a ticketing system, fostering strong partnerships, defining project deliverables, collaborating with customers, overseeing multiple content management systems, crafting and editing web content, acting as a liaison between teams, identifying opportunities for product enhancement, and training new team members.

Principal Product Manager - Growth

Company: AffiniPay

Location: USA

Posted Dec 09, 2024

AffiniPay is looking for a Principal Product Manager Growth to spearhead product-led growth strategies, drive initiatives with transformational impact, and collaborate with various teams to reinvent customer interactions, accelerate growth loops, and build new ones.

Senior Manager, Product Design

Company: Onebrief

Location: USA

Posted Dec 09, 2024

Onebrief is a revolutionary platform for military staff workflows and operational planning, designed to enable smarter real-time decisions with unparalleled collaboration features, AI-enhanced tools, and customizable workflows. Founded in 2017, Onebrief has raised $53M+ and counting from leading venture investors. The Product Design leader will shape and develop the end-to-end military planning tool, leading a team of Product Designers to understand customer pain points and translate them into simple and effective design solutions.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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