Exceptional Service Jobs in USA

445,491 open positions · Updated daily

Looking for Exceptional Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the USA area.

Director - Product Management, Growth

Company: 1Password

Location: USA

Posted Nov 26, 2024

1Password is a company that provides a password manager and other security tools. They are looking for a Director of Product Management to lead their growth initiatives and drive new revenue through product-led growth strategies.

VP - Chief Diversity, Equity & Inclusion Officer

Company: Pinterest

Location: USA

Posted Nov 26, 2024

The Vice President Chief Diversity Equity amp Inclusion Officer CDO will serve as a strategic leader and advisor in promoting a culture of diversity equity inclusion and belonging at Pinterest. The CDO will develop and execute a comprehensive DEIB strategy aligned with Pinterests mission forward human capital objectives and enable business objectives.

Strategic Operations - Organization Excellence

Company: Stripe

Location: USA

Posted Nov 26, 2024

The job posting is for a Strategic Operations role at Stripe, where the candidate will work on improving operational efficiency and alignment. The role requires experience in strategy, business operations, or product strategy, and the ability to collaborate with senior leaders and teams.

Senior Software Engineer - Backend

Company: StackAdapt

Location: USA

Posted Nov 26, 2024

StackAdapt is a self-serve advertising platform that specializes in multichannel solutions. It empowers hundreds of digitally-focused companies to deliver outcomes and exceptional campaign performance. The company has been recognized for its diverse and supportive workplace, high-performing campaigns, and innovation.

Director of Product Marketing - Growth

Company: Apollo

Location: USA

Posted Nov 26, 2024

Apollo is looking for a Director of Product Marketing to lead product-led growth strategies and high-velocity sales. The ideal candidate has 5+ years of product marketing experience, a strong technical understanding of distributed architectures, and experience in creating content that drives engagement and conversion.

Software Engineer - Backend

Company: StackAdapt

Location: USA

Posted Nov 26, 2024

StackAdapt is a self-serve advertising platform that specializes in multichannel solutions. It empowers hundreds of digitally-focused companies to deliver outcomes and exceptional campaign performance. The company has been recognized for its diverse and supportive workplace, high-performing campaigns, and innovation.

IT Enterprise Applications Administrator - Salesforce

Company: GitLab

Location: USA

Posted Nov 26, 2024

The Enterprise Applications Administration job family is responsible for implementing and maintaining Enterprise Applications across GitLab. The role involves maintaining compliance-readiness of Salesforce systems, improving processes, and engaging with stakeholders. The team is responsible for critical business applications, including Salesforce, Zuora, and Netsuite.

Vendor Operations Program Manager

Company: Pinterest

Location: USA

Posted Nov 26, 2024

The job posting is looking for a candidate to build a high-performing vendor operations function, requiring analytical skills, project management, and relationship-building. The ideal candidate will have experience with legal firm and vendor operations, and will be responsible for managing eBilling systems, ensuring compliance with Outside Counsel guidelines, and conducting RFP for preferred provider program.

Director of Product Marketing - Platform

Company: Apollo

Location: USA

Posted Nov 26, 2024

Apollo GraphQL is seeking an experienced Director of Product Marketing to lead the platform marketing team, develop platform narratives, and drive enterprise pipelines. The ideal candidate has 5+ years of experience in product marketing, technical understanding of distributed architectures, and strong storytelling skills.

Senior Salesforce Operations Administrator

Company: brightwheel

Location: USA

Posted Nov 26, 2024

Brightwheel is a technology brand in early education, seeking a Senior SysOps Administrator to join their Systems Operations team. The ideal candidate will have experience in systems administration, Salesforce, and problem-solving, with a passion for improving processes and delivering a great customer experience.

Intermediate Product Designer - Authentication

Company: GitLab

Location: USA

Posted Nov 26, 2024

The role of Intermediate Product Designer on the Authentication team involves designing intuitive UIUX solutions, working with security experts, and collaborating with other designers. The team is looking for someone with experience in designing user management and access configuration UIs, familiarity with designing holistic workflows, and strong visual design skills.

Content Marketing Manager

Company: brightwheel

Location: USA

Posted Nov 26, 2024

Brightwheel is a technology brand in early education, aiming to provide high-quality education for every child. They are looking for a Content Marketing Manager to lead the execution of content strategies, develop content, and enhance search visibility.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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