Exceptional Service Jobs in USA

445,491 open positions · Updated daily

Looking for Exceptional Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the USA area.

Senior Data Scientist - Safety Insights

Company: Reddit

Location: USA

Posted Nov 12, 2024

Reddit is looking for a Senior Data Scientist to join their Safety Insights Data Science team. The team provides qualitative user research and quantitative data science insights for product development, scaled abuse detection, and safety operations. The job requires 4+ years of data science and product analytics experience, proficiency in relational database, SQL, Python, and statistics, and ability to communicate complex topics to technical and non-technical audiences.

Director - Demand Generation

Company: Coalition, Inc.

Location: USA

Posted Nov 12, 2024

Coalition is seeking a Director of Demand Generation to manage a team of marketers and drive campaign strategy for their insurance and cybersecurity business lines. The role requires experience in demand generation, leadership, and campaign planning, with a focus on building a team and driving growth.

Payroll Tax Lead

Company: Angi

Location: USA

Posted Nov 12, 2024

The company is looking for an experienced Payroll Tax Lead to join their team. The role involves managing payroll tax accounts, processing tax payments, and ensuring compliance with federal, state, and local tax authorities. The company offers a competitive salary, benefits, and a rare opportunity to work with a motivated team.

Customer Success Specialist - Digital

Company: Vercel

Location: USA

Posted Nov 12, 2024

Vercel is looking for a Digital Customer Success Specialist to manage customer interactions, provide product knowledge, and build customer rapport. The role requires technical knowledge, customer engagement skills, and the ability to work efficiently across multiple time zones.

Sales Data Analyst

Company: Intradiem

Location: USA

Posted Nov 12, 2024

Intradiem is a technology company that develops innovative AI-powered Intelligent Automation solutions for customer service teams. The company's mission is to reinvent customer service through automation, and it has a people-first approach to its culture and values.

Client Relations Lead

Company: Cision

Location: USA

Posted Nov 12, 2024

The Client Relations Lead is responsible for maintaining and strengthening customer relationships, ensuring communication flow, resolving issues, and driving client renewals and upselling. The role requires strong relationship management skills, data analysis, and proficiency in Excel.

Director, Special Operations

Company: Evenup

Location: USA

Posted Nov 12, 2024

EvenUp is a company that provides support to injury law firms, helping them to provide a consistent and high standard of representation. They have a team that operates at the intersection of business operations, special projects, and legal operations, and they are looking for a candidate with experience in operations and analytics to join their team.

Chronicle Onboarding Engineer

Company: Cyderes

Location: USA

Posted Nov 12, 2024

Cyderes is a cybersecurity services provider offering managed security services, identity and access management, and professional services. The company is looking for an Onboarding Engineer to support the implementation of its services to top-tier customers.

Staff Software Engineer - Booking

Company: Airbnb

Location: USA

Posted Nov 12, 2024

The job posting is for a Booking Staff Engineer at Airbnb, responsible for leading the development and refinement of major subsystems that power Airbnb bookings. The role requires experience with distributed systems, business workflow systems, and strong coding abilities. The company is committed to inclusion and diversity, and the role is remote eligible.

Staff Platform Engineer - Backend

Company: brightwheel

Location: USA

Posted Nov 12, 2024

Brightwheel is a technology company that aims to provide high-quality early education for every child by giving teachers more time with students and engaging parents in their kids' development. The company is seeking a Staff Platform Engineer to join its platform team and is committed to creating a diverse and inclusive work environment.

Sales Development Representative

Company: Level AI

Location: USA

Posted Nov 12, 2024

Level AI is a Series C startup that transforms customer engagement by reimagining contact centers as strategic assets. The company's AI-powered customer service intelligence platform analyzes every support conversation to deliver enterprise-wide insights that improve quality assurance and agent performance.

Senior Software Engineer

Company: Mozilla

Location: USA

Posted Nov 12, 2024

The Mozilla Corporation is a nonprofit technology company that has shaped the internet for the better over the last 25 years. They make pioneering brands like Firefox and Pocket, and are committed to building tools that empower users to manage their online identities and maintain their privacy.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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