Exceptional Service Jobs in USA

445,491 open positions · Updated daily

Looking for Exceptional Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the USA area.

Product Adoption Strategist

Company: Reddit

Location: USA

Posted Nov 12, 2024

The job posting is for a Product Adoption Strategist role at Reddit, responsible for driving the adoption of priority products and features to drive advertiser success and revenue growth. The role requires experience in digital advertising, sales strategy, enablement, and operations, as well as expertise in full-funnel performance advertising objectives.

Analyst Relations Manager

Company: Emburse

Location: USA

Posted Nov 12, 2024

The job posting is seeking an experienced Analyst Relations Manager to build and expand relationships with key industry analysts. The role involves cultivating relationships, developing a strategic analyst relations plan, and communicating the company's value proposition to analysts.

Agent Onboarding Manager

Company: Real

Location: USA

Posted Nov 12, 2024

Real Broker LLC is seeking an Agent Onboarding Manager to join their Brokerage Operations department. The successful candidate will be responsible for creating a seamless process to get agents activated and set up in reZEN, and overseeing the end-to-end process.

Senior Lead - Measurement & Attribution

Company: StackAdapt

Location: USA

Posted Nov 12, 2024

StackAdapt is a self-serve advertising platform that specializes in multichannel solutions. The company empowers hundreds of digitally-focused companies to deliver outcomes and exceptional campaign performance. The role of Senior Lead of Solutions Measurement and Attribution involves leading and supporting the discovery, ideation, development, and design of next-gen measurement attribution and performance capabilities.

Engineering Manager - Frontend Engineering

Company: Runway

Location: USA

Posted Nov 12, 2024

The company is looking for an Engineering Manager to lead their growing Frontend team. The ideal candidate should have experience leading high-performing teams and be interested in building AI-driven products. The role involves leading a team, developing and deploying state-of-the-art features, and improving product performance and security.

Senior BizOps Manager

Company: Truehold

Location: USA

Posted Nov 12, 2024

The Senior BizOps Manager BOM will play a key role in building out and optimizing various functions for Trueholds operations team. The role will enhance process operationalizing standards quality control training and strategic partnerships to ensure residents benefit from Single Family Rental SFR industry leading property services.

Lead AI Engineer

Company: 113134

Location: USA

Posted Nov 12, 2024

The job posting is for a Lead AI Engineer position at Cast and Crew, a company that provides entertainment technology and services. The job involves designing and implementing AI-driven solutions to enhance internal operations and customer experiences.

Sr. Manager - Engineering (Platform)

Company: ScienceLogic

Location: USA

Posted Nov 12, 2024

ScienceLogic is a company that empowers intelligent automated IT operations, freeing up time and resources, and driving business outcomes with actionable insights. They are looking for a Senior Manager Engineering to join their team, who will provide technical leadership, collaborate with product managers, and define engineering processes.

Senior QA Engineer

Company: Calendly

Location: USA

Posted Nov 12, 2024

Calendly is seeking a Senior QA Engineer to join their team. The ideal candidate will have extensive experience in designing and implementing comprehensive test automation strategies, as well as a proven track record of driving meaningful improvements in testing processes. The role involves leading the definition and execution of the testing strategy for complex projects, collaborating with project stakeholders, and mentoring other QA Engineers.

Sr Reconciliation Rep

Company: American Specialty Health Incorporated

Location: USA

Posted Nov 12, 2024

American Specialty Health Incorporated is seeking a Sr Reconciliation Representative to join their Reconciliation department. The position involves reconciling claims, making calls to health plans, and using health plan and TPA websites to check on claim status. The role requires excellent listening and interpersonal communication skills, and the ability to work from home.

Social Media Community Manager

Company: Messari

Location: USA

Posted Nov 12, 2024

Messari is looking for a Social Media Community Manager to join their marketing team. The role involves developing and executing social media strategies, creating engaging content, and managing partnerships with influencers and affiliates.

Sr. Manager - Engineering

Company: ScienceLogic

Location: USA

Posted Nov 12, 2024

ScienceLogic is a company that empowers intelligent automated IT operations, freeing up time and resources, and driving business outcomes with actionable insights. The company is looking for a Senior Manager Engineering to lead multiple engineering teams and contribute to product strategy.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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