Exceptional Service Jobs in USA

445,491 open positions · Updated daily

Looking for Exceptional Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the USA area.

Metasolv Developer Lead

Company: Cognizant

Location: USA

Posted Nov 11, 2024

The job posting is for a Metasolv M6 Inventory system configuration and coding position. The job requires experience in Telecom Inventory management, Voice and Internet product offerings, and Service Order Workflow management. The company offers a competitive salary range, benefits, and a discretionary annual incentive program.

Senior Content Designer

Company: Instacart

Location: USA

Posted Nov 12, 2024

Instacart is a company that is transforming the grocery industry by providing a platform for people to shop for groceries online. They are committed to delivering seamless grocery shopping experiences and are looking for a Senior Content Designer to join their team.

HVAC Equipment Account Executive

Company: Johnson Controls

Location: USA

Posted Nov 11, 2024

The text is about an opportunity to work for Johnson Controls, a global leader in smart, healthy, and sustainable buildings. The role involves selling HVAC equipment offerings to mechanical contractors, designers, consulting engineers, and owners. The position requires a deep technical understanding of York equipment and a focus on customer satisfaction and loyalty. The role also involves managing long-term customer relationships, renewable service agreements, and promoting Building Controls offerings. The company offers a competitive base salary, comprehensive benefits package, extensive product and on-the-job training, and a dedicated team environment.

FinOps Architect, Senior Manager Consulting

Company: Cognizant

Location: USA

Posted Nov 11, 2024

Cognizant is seeking a FinOps Senior Manager Consultant to join their team. The ideal candidate will have a strong background in finance operations and cloud computing, with a focus on optimizing costs and improving financial efficiency within cloud environments.

Machine Learning Engineer

Company: NTT DATA

Location: USA

Posted Nov 11, 2024

NTT DATA is seeking a Machine Learning Engineer to join their team remotely in the United States. The role involves implementing machine learning applications, mentoring other engineers, and developing technical knowledge and skills. The company provides a range of benefits and opportunities for growth and development.

Platform Engineer

Company: Goswift

Location: USA

Posted Nov 12, 2024

Swiftly is a leading transit data platform that helps cities move more efficiently. The company is looking for an engineer to improve its software platform, which ingests real-time transit data and provides metrics and dashboards for transit agencies.

Principal Customer Success Manager

Company: Agiloft, Inc

Location: USA

Posted Nov 11, 2024

Agiloft is a leading provider of contract lifecycle management software, helping organizations manage contracts from proposal to execution. The company is committed to diversity and inclusion, and offers a range of benefits to its employees.

SR M365 Architect

Company: Cognizant

Location: USA

Posted Nov 11, 2024

Cognizant is a leading provider of information technology consulting and business process outsourcing services. The company is seeking a Sr Infra Architect with 14 to 18 years of experience to join their dynamic team.

Staff QA Engineer

Company: Assured

Location: USA

Posted Nov 11, 2024

Assured is a company that provides software solutions to modernize insurance claims processing. They are seeking a Staff QA Engineer to join their team and lead the design and implementation of cutting-edge testing strategies.

Global Tax Counsel

Company: KoBold Metals

Location: USA

Posted Nov 11, 2024

KoBold Metals is a company that uses AI models for mineral exploration and has made significant discoveries with less capital than the industry average. They are looking for a Global Tax Counsel to join their growing Tax Team.

Customer Success Engineer

Company: Cymulate

Location: USA

Posted Nov 11, 2024

The job description is for a Customer Success and Tech Support role at Cymulates. The job involves ensuring customer satisfaction, providing technical support, and aiding in product development. The ideal candidate should have experience in Customer Success and Tech Support, strong analytical and communication skills, and knowledge of IT security products.

Mulesoft Developer

Company: NTT DATA

Location: USA

Posted Nov 11, 2024

NTT DATA is a global innovator of business and technology services, seeking a Mulesoft Developer to join their team in Toronto. The job involves creating reusable components, conducting workshops, and imparting technical expertise. The company is committed to inclusivity, adaptability, and forward-thinking.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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