Exceptional Service Jobs in USA

445,515 open positions · Updated daily

Looking for Exceptional Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the USA area.

Vice President of Product Design and Growth

Company: FiscalNote

Location: USA

Posted Nov 05, 2024

The job posting is for a Vice President of Product Design at FiscalNote, responsible for leading the design strategy and vision for all products. The role involves overseeing a team, guiding design principles, and collaborating with other teams to deliver exceptional user experiences.

Principal Engineer - Backend

Company: hims & hers

Location: USA

Posted Nov 05, 2024

The job posting is seeking an experienced Principal Software Engineer to build and maintain a platform for customer orders and prescriptions. The role requires experience in designing, developing, and delivering large-scale ecommerce platforms, as well as expertise in modern backend technologies and relational databases.

Director of Accounting

Company: Tovala

Location: USA

Posted Nov 04, 2024

Tovala is a foodtech company that is reinventing home cooking to save consumers time. They have a loyal following and have raised over $100mm from investors. The company is looking for a Director of Accounting to oversee all aspects of the accounting function.

Account Category Manager

Company: Solutions 2 GO

Location: USA

Posted Nov 05, 2024

Solutions 2 GO is a premier global distributor of video game products, seeking an Account Category Manager to analyze data, develop forecasts, and support strategic decision-making. The ideal candidate will have strong analytical skills, excellent communication, and organizational abilities.

Director - Business Development

Company: Octopus Deploy

Location: USA

Posted Nov 05, 2024

Octopus Deploy is a company that provides Continuous Delivery solutions to software teams. They have a remote-first approach and a transparent compensation system. The company is looking for a Director of Business Development to lead a team of Associate Account Executives.

Lead UX Designer I, Product Management

Company: Saviynt

Location: USA

Posted Nov 04, 2024

The job posting is for a Lead UX Designer at Saviynt, a high-growth Platform as a Service company focused on Identity Authority. The role involves designing user-centric experiences, managing design quality, and collaborating with stakeholders. The company offers a competitive total rewards package, learning opportunities, and a positive work environment.

Business Operations and Strategy Lead

Company: Runway

Location: USA

Posted Nov 05, 2024

The job description is for a senior IC role at Runway, responsible for building relationships with partners, supporting daily operations, and identifying strategic opportunities. The role requires 6+ years of experience in a strategic business operations or GTM role, with a strong bias towards action and ability to work autonomously.

Technical Operations Lead

Company: Winona

Location: USA

Posted Nov 05, 2024

Winona is a leading telemedicine company seeking a Technical Operations Lead to oversee call centers and provide technical support. The role requires strong technical background, excellent problem-solving skills, and effective communication. The company offers flexible hours, unlimited PTO, and a fun work environment.

Client Principal

Company: Nearform

Location: USA

Posted Nov 05, 2024

Nearform is seeking a Client Principal to join their North American team. The role involves expanding the client base, fostering relationships, and driving revenue generation. The ideal candidate has experience in selling complex software development projects, strong communication skills, and a willingness to travel.

Sr. Engagement Manager

Company: Hakkoda

Location: USA

Posted Nov 05, 2024

Hakkoda is a modern data consultancy that empowers data-driven organizations to realize the full value of the Snowflake Data Cloud. They are looking for curious and creative individuals who want to be part of a fast-paced dynamic environment where everyone's input and efforts are valued.

VP of Client Success

Company: Solera

Location: USA

Posted Nov 04, 2024

Solera Health is seeking an experienced Vice President of Client Success to lead and shape the future of their client success team. The role is responsible for driving strategy, operational excellence, and relationship management for key clients, ensuring they achieve maximum value from Solera's solutions.

Associate Director, Content & Channel Strategy

Company: Praytell

Location: USA

Posted Nov 04, 2024

Praytell is a creative communications agency looking for an Associate Director Content amp Channel Strategy to develop and execute content plans and innovative channel strategies. The role requires experience in social media, content creation, and influencer partnerships, as well as a strong understanding of emerging online community behaviors.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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