Exceptional Service Jobs in USA

445,678 open positions · Updated daily

Looking for Exceptional Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the USA area.

Staff Desktop Systems Specialist

Company: Mozilla

Location: USA

Posted Oct 06, 2024

Mozilla Corporation is a nonprofit technology company that aims to make the internet better for people. They are seeking an experienced technical expert to join their Global Service Desk team, which provides technical support to Mozillians.

Student Success Advisor

Company: Adtalem Global Education

Location: USA

Posted Oct 06, 2024

Walden University is a global education institution that offers online degree and certificate programs to adult learners. The university is seeking an Advisor Student Success to facilitate student success by defining and implementing proactive strategies to help students stay on track to fulfill their educational goals.

Global Benefits Manager

Company: Apollo.io

Location: USA

Posted Oct 06, 2024

The job posting is seeking an experienced Global Benefits Manager to lead and manage benefits programs, including vendor management, open enrollment, and regulatory compliance. The ideal candidate has 6+ years of experience in leading benefits programs in a global organization, strong communication skills, and attention to detail.

Controller

Company: Signature Analytics

Location: USA

Posted Oct 06, 2024

Signature Analytics is a growing firm that specializes in providing expert-level fractional accounting and business advisory solutions to small and middle-market businesses. They are looking for an experienced Controller with strong communication, leadership, and client relationship management skills.

Chief of Staff

Company: Mozilla

Location: USA

Posted Oct 06, 2024

Mozilla Corporation is a nonprofit technology company that has shaped the internet for the better over the last 25 years. They make pioneering brands like Firefox and Pocket, and are committed to making the internet a healthier and happier place for everyone.

Customer Support Representative

Company: Keeper Security, Inc.

Location: USA

Posted Oct 06, 2024

Keeper Security is hiring a Customer Support Representative to work remotely and provide best-in-class technical support to customers. The company is a leader in password management and cybersecurity, and the role requires excellent communication and problem-solving skills.

Senior DevOps Engineer

Company: Blackpoint Cyber

Location: USA

Posted Oct 06, 2024

Blackpoint Cyber is a leading cybersecurity company seeking a Senior DevOps Engineer to join their dynamic team. The role involves designing and implementing infrastructure and CICD pipelines, with a focus on automation, scalability, and performance.

Sales Recruiter

Company: Figma

Location: USA

Posted Oct 06, 2024

Figma is looking for an experienced full-life cycle Sales Recruiter to support the organization's growth. The role involves managing recruiting processes, partnering with sales leaders, and building positive relationships. The ideal candidate has 6+ years of experience in in-house recruiting, expertise in the SaaS scaling tech landscape, and advanced sourcing and passive engagement skills.

Director, Revenue Strategy & Operations - Global Large Customer Sales

Company: Reddit

Location: USA

Posted Oct 06, 2024

Reddit is seeking a Director of Revenue Strategy and Operations to partner with their Global Large Customer Sales team. The role requires experience in advertising, executive leadership, and sales and business operations. The company offers comprehensive benefits, including healthcare, 401k matching, and flexible vacation time.

Developer Community Manager

Company: AssemblyAI

Location: USA

Posted Oct 06, 2024

The job description is for a Developer Community Manager who will foster engagement and collaboration among AI developers and researchers. The role involves managing community platforms, creating content, organizing events, and serving as a bridge between the community and internal teams.

Software Architect

Company: Alten Technology USA

Location: USA

Posted Oct 06, 2024

ALTEN Technology USA is an engineering company that provides solutions for engineering technology and product development projects. They have a team of over 600 people working across various industries and offer a range of services from technology consulting to complete project outsourcing.

Sr. Director of Growth Marketing

Company: Mozilla

Location: USA

Posted Oct 06, 2024

Mozilla Corporation is a nonprofit technology company that has shaped the internet for the better over the last 25 years. They make pioneering brands like Firefox and Pocket, and are committed to making the internet better for people.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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