Exceptional Service Jobs in USA

445,678 open positions · Updated daily

Looking for Exceptional Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the USA area.

Engineering Manager - Commenting Experience

Company: Reddit

Location: USA

Posted Oct 05, 2024

The job posting is for a high-impact role in the Commenting Experience team, responsible for driving technical and product strategy for one of the largest sites in the world. The team is looking for a leader who can build and operate a high-caliber inclusive team of engineers, work cross-functionally, and contribute to standards that improve developer workflows.

Senior Software Engineer/Developer, Full Stack

Company: Aurora Solar

Location: USA

Posted Oct 05, 2024

Aurora Solar is a company that aims to create a future of solar energy for all. They have a remote-first team of sustainable energy enthusiasts who have been recognized for their work. The company is looking for a Full Stack developer to join their CAD team and help integrate CAD technologies with their cloud platform.

Customer Experience Research Associate

Company: Fors Marsh

Location: USA

Posted Oct 05, 2024

Fors Marsh is a company that takes on issues that matter, working together as a team to shape systems that shape lives. They are committed to problem-solving and forming partnerships that balance purpose, people, planet, and profit. They are looking for a Customer Experience Research Associate to join their Opportunity and Mobility team, with a focus on optimizing government services and improving citizen experiences.

Staff Software Engineer

Company: CertifID

Location: USA

Posted Oct 05, 2024

CertifID is a company that provides a secure platform for verifying identities and authenticating wire transfer instructions. They are looking for a Staff Software Engineer to join their team and contribute to the development of their products. The company values innovation, continuous improvement, and curiosity, and offers a range of benefits including health insurance, 401k matching, and parental leave.

Grants Manager

Company: Mozilla

Location: USA

Posted Oct 05, 2024

The Mozilla Foundation is looking for a dedicated Grants Manager to join their Partnerships Team. The role involves managing grants from private foundations, US and foreign government agencies, and corporations. The ideal candidate will have at least 5 years of grants management experience and strong comfort with fund accounting concepts and GAAP.

Attorney

Company: Tempositions, Inc.

Location: USA

Posted Oct 04, 2024

The job posting is seeking contract attorneys with litigation experience to work remotely on a 1-year assignment. The responsibilities include preparing and trying complex cases, providing training, and negotiating settlements.

Director - Sales

Company: Figma

Location: USA

Posted Oct 05, 2024

Figma is looking for a Director Sales LATAM to join their dynamic team. The role involves building a team of Account Executives, expanding the LATAM segment, and driving growth and market leadership in the region.

Senior Product Marketing Manager - Industry Marketing

Company: GitLab

Location: USA

Posted Oct 05, 2024

The job posting is for a Product Marketing Manager at GitLab, responsible for developing marketing collateral, researching industry trends, and working with cross-functional teams. The ideal candidate has experience in enterprise software marketing, a strong background in the automotive or manufacturing industry, and excellent writing skills.

PV Project Manager

Company: Ergomed

Location: USA

Posted Oct 04, 2024

PrimeVigilance is a pharmacovigilance service provider that prioritizes diversity, equity, and inclusion. They offer training and career development opportunities, a friendly working environment, and the chance to work with colleagues worldwide. The company values quality, integrity, and collaboration, and is looking for candidates who share these values.

Corporate Paralegal

Company: Western Digital

Location: USA

Posted Oct 05, 2024

Western Digital is a company that powers global innovation and pushes the boundaries of technology. They offer a range of technologies and solutions for businesses and consumers, and are committed to providing equal opportunities to all applicants and employees.

Project Manager, MAX Service Delivery

Company: SecurityScorecard

Location: USA

Posted Oct 05, 2024

SecurityScorecard is a global leader in cybersecurity ratings, with a strong culture and a commitment to employee engagement. The company is seeking a dynamic Project Manager to join its customer organization.

Software Engineer - ML Ranking Platform

Company: Reddit

Location: USA

Posted Oct 05, 2024

The job posting is for a Software Engineer position on the ML Ranking Platform team at Reddit. The team builds and runs services that coordinate contextualized and personalized ranking on Reddit. The role involves designing and implementing the next generation backend ranking systems, exploring new technologies, and writing efficient and scalable code.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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