Exceptional Service Jobs in USA

445,678 open positions · Updated daily

Looking for Exceptional Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the USA area.

Project Manager

Company: Relocity

Location: USA

Posted Oct 07, 2024

Relocity is a company that is reimagining the global mobility experience. They are seeking a Technical Project Manager to oversee the delivery of new features and enhancements within their SaaS solutions. The role requires strong project management expertise, technical proficiency, and excellent communication skills.

Territory Sales Manager

Company: SPT Labtech

Location: USA

Posted Oct 06, 2024

SPT Labtech is seeking a Territory Sales Manager to join their team. The successful candidate will be responsible for promoting and selling their liquid handling and sample management product lines in the genomics, protein crystallization, and drug discovery markets. The company offers a flexible working environment, competitive compensation package, and comprehensive benefits.

Data Analyst

Company: Empassion.com

Location: USA

Posted Oct 06, 2024

Empassion is a healthcare startup that provides palliative and hospice care for seniors with serious illnesses. The company is looking for a Data Analyst to join their team and work on building a robust analytics platform. The role involves designing and building analytics models, reports, and dashboards to enable and empower Empassion and their customers to better understand their patients.

Senior Customer Success Manager

Company: BetterCloud

Location: USA

Posted Oct 06, 2024

The job description is for a Customer Success Manager at BetterCloud, requiring experience with MidMarket to Enterprise organizations, managing customer accounts, and driving value-based engagement. The role involves building relationships, gathering feedback, and prioritizing issues. The company offers a competitive salary, full benefits package, and stock options.

customer service representative

Company: LEMUS CONSTRUCTION ROOFING AND SIDING

Location: USA

Posted Oct 07, 2024

The job posting is for a Customer Service Representative CSR to work from home with Omni Interactions. The CSR will be the first point of contact for customers and will have responsibilities such as answering phone calls, addressing customer questions, and processing payments or returns.

Staff Test Engineer

Company: Mozilla

Location: USA

Posted Oct 07, 2024

The Mozilla Corporation is a nonprofit technology company that has shaped the internet for the better over the last 25 years. They make pioneering brands like Firefox and Pocket, and are committed to making the internet better for people.

Majors Acquisition Account Executive

Company: PagerDuty

Location: USA

Posted Oct 06, 2024

PagerDuty is seeking a Majors Acquisition Account Executive to join their new customer acquisition team. The role involves acquiring new logo accounts in the Enterprise space, creating and managing net new business deals, and partnering with various teams to drive success.

Corporate Counsel

Company: Planet

Location: USA

Posted Oct 06, 2024

The role is seeking a Corporate Counsel to join the Legal team, reporting to the SVP Legal. The role will advise on US corporate matters, including public company reporting, governance, and strategic transactional support. The candidate will partner with finance, accounting, investor relations, and communications teams on external disclosures and provide counsel to cross-functional stakeholders and senior leaders.

Software Engineer - Reals

Company: Coalition, Inc.

Location: USA

Posted Oct 06, 2024

The Renewals Engineering Team is a dedicated unit that excels in crafting personalized insurance solutions. The team's primary goals include increasing the renewal rate and ensuring a seamless experience for clients. The role involves building high-quality APIs, designing public interfaces, and collaborating with cross-functional stakeholders.

Senior Software Engineer - Services

Company: Mozilla

Location: USA

Posted Oct 07, 2024

Mozilla Corporation is a nonprofit technology company that has shaped the internet for the better over the last 25 years. They make pioneering brands like Firefox and Pocket, and are committed to building an internet that includes all people, regardless of demographic characteristics.

Manager, Product Data Science

Company: Thumbtack

Location: USA

Posted Oct 07, 2024

Thumbtack is a company that is building an app to help homeowners manage their homes. They are seeking a Manager Data Science to lead their data science team and help build out an effective product experience.

Sr. Manager, B2B Marketing, Marketplace

Company: Carsdotcom

Location: USA

Posted Oct 06, 2024

Cars Commerce is a company that values collaboration, integrity, and customer satisfaction. They aim to simplify the car buying and selling process through their technology and platform. The company is committed to its employees' well-being and offers a comprehensive benefits package.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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