Exceptional Service Jobs in USA

445,678 open positions · Updated daily

Looking for Exceptional Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the USA area.

Regional Vice President - Sales

Company: StackAdapt

Location: USA

Posted Oct 03, 2024

StackAdapt is a self-serve advertising platform seeking a dynamic Regional Vice President to lead their West Coast team. The role involves selling programmatic advertising solutions, leading a team, and collaborating with various teams.

Strategic Account Manager

Company: Upwork

Location: USA

Posted Oct 03, 2024

Upwork is a remote-first organization that provides a platform for companies and talent to work together. The company is committed to creating economic opportunities and fostering a diverse and inclusive workforce. The job description highlights the importance of building relationships with clients, identifying opportunities, and providing thought leadership.

Senior Software Engineer

Company: Shippo

Location: USA

Posted Oct 03, 2024

Shippo is a shipping layer of the internet that aims to make merchants successful through world-class shipping solutions. The company is looking for a software developer with experience in serverside programming languages and a solid understanding of object-oriented programming. The role requires high ownership and attention to system reliability and monitoring.

Principal Product Manager - AI/ Impact Lead

Company: Craft.co

Location: USA

Posted Oct 03, 2024

The job posting is for a remote role in the Craft Product team, responsible for unlocking the value of supplier data through strategic data integrations and visualizations. The team is looking for a candidate with 6+ years of experience in SaaS Data products, risk assessment, or business intelligence, and strong communication skills.

Senior Platform Engineer

Company: Airdna

Location: USA

Posted Oct 03, 2024

AirDNA is a technology startup that provides data and business intelligence for the vacation rental industry. The company has grown significantly since its founding in 2015 and has offices in Denver and Barcelona. The role being advertised is for a Platform team member who will be responsible for designing, maintaining, and improving the company's platform and processes.

Chief Financial Officer

Company: Buildout

Location: USA

Posted Oct 03, 2024

Buildout is a company that provides commercial real estate software products and services to help brokers find and transact properties. They are looking for a Chief Financial Officer to guide them through a transformative period and lead the financial planning, budgeting, and forecasting processes.

Principal Site Reliability Engineer

Company: ScienceLogic

Location: USA

Posted Oct 03, 2024

ScienceLogic is looking for a Principal Site Reliability Engineer to enhance their SaaS infrastructure security protocols and collaborate across the organization to design, build, and operationalize SaaS services. The company is passionate about automation and solving complex business and technology challenges.

Banking Partner Manager

Company: BVNK

Location: USA

Posted Oct 03, 2024

BVNK is a next-generation payments platform that bridges the gap between traditional and digital finance. The company is looking for a Banking Partner Manager to prospect for new banking partners and manage the onboarding process. The role requires experience in the banking and payments industry and offers opportunities for growth and development.

Senior Data Analyst

Company: Typeform

Location: USA

Posted Oct 03, 2024

The Senior Data Analyst role at Typeform involves working with stakeholders to analyze business performance, providing actionable insights, and driving growth. The role requires experience in data analysis, SQL, and Python, as well as strong communication and partnership skills.

Engineering Manager - Machine Learning

Company: Runway

Location: USA

Posted Oct 03, 2024

The job posting is looking for an Engineering Manager to lead a team focused on productionizing ML-based features. The ideal candidate should have experience growing high-performing engineering teams and be interested in the intersection of machine learning and systems design.

Senior Director - Revenue Accounting

Company: GitLab

Location: USA

Posted Oct 03, 2024

The job posting is for a Senior Director of Revenue Accounting at GitLab. The role involves leading a global revenue accounting team, collaborating with other teams, and ensuring the integrity of revenue recognition. The ideal candidate has a CPA, significant management and technology industry experience, and experience with public company accounting.

Enterprise Account Executive

Company: Vercel

Location: USA

Posted Oct 03, 2024

Vercel is a company that provides a frontend cloud platform for building and scaling web applications. The company is looking for a sales team member to help drive revenue growth and promote their platform to customers. The role requires experience in enterprise SaaS sales and a deep understanding of web technologies.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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