Exceptional Service Jobs in USA

445,678 open positions · Updated daily

Looking for Exceptional Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the USA area.

Field Event Production Manager

Company: HubSpot

Location: USA

Posted Oct 03, 2024

The job posting is for an Event Marketer role at HubSpot, requiring experience in creating engaging field activations and events. The role involves managing event logistics, supporting partner events, and utilizing marketing tools like HubSpot. The company is looking for a self-starter who can work in a fast-paced environment and has experience working with CSuite Executives and corporate talent clients.

Tier 1 Support Analyst

Company: Syndigo

Location: USA

Posted Oct 03, 2024

The job description is for a Tier 1 support analyst who will provide exceptional customer service and support to clients. The ideal candidate will have excellent communication skills, problem-solving skills, and the ability to work independently and as part of a team.

Staff Engineer - Data Processing / Messaging

Company: Reddit

Location: USA

Posted Oct 03, 2024

The DPWF team is looking to hire a Staff Software Engineer to work on infrastructure and software development. The team is working on projects such as Kafka, event driven architectures, and automation. The job requires experience with asynchronous communication patterns, Kafka, and Kubernetes. The company offers various benefits, including comprehensive healthcare, 401k matching, and flexible vacation.

ServiceNow Solution Architect

Company: Tanium

Location: USA

Posted Oct 03, 2024

Tanium is seeking a PreSales Solution Architect to join their team. The role involves providing technical expertise, engaging in strategic discussions, and collaborating with partners to create business plans and solutions.

Support Operations Manager

Company: Workiva

Location: USA

Posted Oct 03, 2024

The job posting is for a Support Operations Manager who will create and maintain learning content, develop a long-term training strategy, and collaborate with global teams. The role requires experience in developing learning content, implementing learning programs, and delivering live and virtual training.

Senior Research Engineer

Company: AssemblyAI

Location: USA

Posted Oct 03, 2024

AssemblyAI is a leading Applied AI company building powerful models for audio data transcription and understanding. They have raised funding and are hiring a Senior Research Engineer to join their Research team.

Enterprise Architect

Company: Dynamo Technologies

Location: USA

Posted Oct 03, 2024

Dynamo Technologies LLC is seeking an Enterprise Architect to support their FAS Enterprise Architecture Support contract. The job requires experience in software architecture, cloud platforms, and Agile development. The company is an Equal OpportunityAffirmative Action employer.

Manager - Voice of the Partner Team

Company: HubSpot

Location: USA

Posted Oct 03, 2024

The Manager Voice of the Partner Team role is responsible for managing partner feedback channels, developing strategies for gathering feedback, and utilizing insights to drive strategic changes and improvements in the partner program structure.

Lead Data Analyst - Product

Company: hims & hers

Location: USA

Posted Oct 03, 2024

The role of Manager of Product Analytics involves shaping customer experience through experimental design and hypothesis testing, working with cross-functional teams, and providing actionable recommendations. The ideal candidate has 8+ years of analytics experience, strong organizational skills, and expertise in SQL, data modeling, and statistics.

Solutions Architect

Company: Dynamo Technologies

Location: USA

Posted Oct 03, 2024

Dynamo Technologies LLC is seeking a Solutions Architect to support their USDA Foreign Agricultural Service Enterprise Architecture Support contract. The job requires experience in software architecture, development, and IT leadership, with a focus on cloud platforms and Agile development environments.

Senior Mobile Engineer

Company: Oddball

Location: USA

Posted Oct 03, 2024

Oddball is hiring a Senior Mobile Engineer to work on a pivotal Federal program that is making a positive impact on millions of Americans daily lives. The company values learning, growth, and making a big impact, and offers competitive compensation and benefits.

Vice President, National Sales

Company: Transcarent

Location: USA

Posted Oct 03, 2024

Transcarent is a company that aims to simplify the process of accessing high-quality and affordable healthcare. They offer a personalized experience for each member, including an on-demand care team and a connected ecosystem of high-quality in-person care and virtual point solutions. The company is looking for teammates who share their mission to measurably improve health and care each day.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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