Exceptional Service Jobs in USA

445,678 open positions · Updated daily

Looking for Exceptional Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the USA area.

Configuration Management – Electronic Health Records

Company: General Dynamics Information Technology

Location: USA

Posted Sep 25, 2024

GDIT is hiring a Configuration Manager to support the EHR modernization program. The job requires 5+ years of experience in configuration management, ITIL V4 Foundation certification, and the ability to obtain an SSBI Level 5 public trust. The company offers a competitive salary range of $114,750 to $155,250, full flex work weeks, and a comprehensive benefits package.

Manager, Technical Account Management

Company: Cloudflare

Location: USA

Posted Sep 24, 2024

Cloudflare is a technology company that aims to build a better Internet. They provide a range of services, including cloud-based infrastructure, security, and performance optimization. The company is committed to diversity and inclusivity, and offers a range of benefits to its employees.

Technical Project Manager

Company: Openssf

Location: USA

Posted Sep 25, 2024

The Linux Foundation is a organization that accelerates open technology development and commercial adoption. It has over 2000 corporate members and has created over $54B in shared technology value. The Open Source Security Foundation (OpenSSF) is a part of the Linux Foundation, which aims to advance open source security for all.

Principal Analytics Engineer

Company: Upstart

Location: USA

Posted Sep 25, 2024

Upstart is a digital-first company that partners with banks and credit unions to provide affordable credit. They are looking for a Data Engineer to formulate a technical vision and roadmap for analytics engineering. The company offers competitive compensation, comprehensive benefits, and a supportive work environment.

Account Manager - Strategic Partnerships

Company: OpenX

Location: USA

Posted Sep 25, 2024

OpenX is a company that focuses on digital advertising and is looking for a highly motivated individual to join their Strategic Partnerships team. The Account Manager will be responsible for ensuring customer success and satisfaction with OpenX's products and contributing to their long-term loyalty.

Contracts Attorney

Company: Synthego

Location: USA

Posted Sep 25, 2024

The position offers an opportunity for a junior attorney to join the legal department at a biotechnology startup. The Contracts Counsel will provide general commercial legal support and work closely with business teams to contribute to the company's financial and operational success.

Member of Product, Transparency (Billing and Revenue Management)

Company: anchorage

Location: USA

Posted Sep 25, 2024

Anchorage Digital is a crypto platform that enables institutions to participate in digital assets through custody, staking, trading, governance, and settlement. The company is funded by leading institutions and has offices in several locations.

Head of Customer Success

Company: enode

Location: USA

Posted Sep 25, 2024

Enode is a startup aiming to accelerate the transition to a sustainable energy system by connecting and optimizing energy devices. They are looking for a Head of Scaled Services to lead their work with existing customers in the startup, scaleup, and midmarket segment.

Senior Product Manager - Security Detection

Company: ExtraHop

Location: USA

Posted Sep 25, 2024

The job posting is for a product management role at ExtraHop, requiring a strong background in security and product management. The role involves building rapport with customers, becoming an expert in the product portfolio, and driving product strategy and roadmaps.

Trust & Safety Policy - Intellectual Property Senior Policy Specialist

Company: Reddit

Location: USA

Posted Sep 25, 2024

Reddit is looking for an experienced Intellectual Property Senior Policy Specialist to support their Trust and Safety Policy team. The job involves handling global legal requests, developing policies, and working with cross-functional teams.

Senior Data Analyst, Healthcare

Company: Agile Six

Location: USA

Posted Sep 25, 2024

Agile Six is a people-first remote work company that values its employees and offers a range of benefits. The company is seeking a Senior Data Analyst to join its team, which will work closely with the Department of Veteran Affairs to develop AI-driven solutions. The role requires experience in data science and machine learning, as well as the ability to work with healthcare data and government agencies.

Sr. Fullstack Engineer II - Product

Company: Khan Academy

Location: USA

Posted Sep 25, 2024

Khan Academy is a nonprofit organization that aims to provide a free world-class education to anyone, anywhere. The company values diversity, equity, and inclusion, and is committed to improving learning outcomes for students worldwide. The role is focused on providing equitable solutions to historically underresourced communities, and the company offers a range of benefits and perks to its employees.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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