Exceptional Service Jobs in USA

445,678 open positions · Updated daily

Looking for Exceptional Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the USA area.

Customer Support Specialist

Company: Immersive Labs

Location: USA

Posted Sep 25, 2024

Immersive Labs is a cybersecurity company that offers a SaaS platform to help teams assess and build cyber capabilities. They are looking for a Customer Support Analyst to join their team and provide best-in-class customer service.

Data Programmer

Company: Celerion

Location: USA

Posted Sep 25, 2024

Celerion is a company committed to clinical research, offering opportunities to support the development of lifesaving treatments. They are an equal opportunity employer and value integrity, trust, teamwork, and respect.

Senior Technical Program Manager - Enterprise Applications

Company: Dynatrace

Location: USA

Posted Sep 25, 2024

Dynatrace is a leader in unified observability and security, offering a culture of excellence with competitive compensation packages. The company provides a platform that combines broad and deep observability and continuous runtime application security with advanced AIOps to enable innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences.

Senior Service Desk Analyst

Company: Smartsheet

Location: USA

Posted Sep 25, 2024

Smartsheet is seeking a Senior Service Desk Analyst to join their Corporate IT team. The role involves providing technical support to employees, collaborating on service design and implementation, and working in a fast-paced environment. The company offers competitive pay, benefits, and opportunities for professional growth.

Sales Operations Analyst

Company: Coalition, Inc.

Location: USA

Posted Sep 25, 2024

The role is responsible for managing sales commission processes, requires passion for growth, efficiency, and creative problem-solving. The company offers competitive compensation, flexible PTO, and wellness programs.

Core Systems Reliability Engineer - Workflow Automation

Company: Cloudflare

Location: USA

Posted Sep 25, 2024

Cloudflare is a technology company that aims to build a better Internet. They provide a range of services, including web traffic routing, security, and performance optimization. The company is committed to diversity and inclusivity, and offers a range of benefits to its employees.

Director, Member Experience (MX) Business Analytics

Company: Press Ganey

Location: USA

Posted Sep 26, 2024

The company, PG Forsta, is a leading experience measurement data analytics and insights provider. They help clients understand and meet the needs of their key stakeholders. The company is looking for a Director of MX Business Analytics to join their Strategic Consulting Health Plan team.

Director, Product Marketing, Dispel Zero Trust Engine

Company: Dispel

Location: USA

Posted Sep 26, 2024

Dispel is a cybersecurity company specializing in secure remote access and threat detection for industrial control systems. They are looking for a Director of Product Marketing to lead the product marketing vision and strategy for their flagship Zero Trust Engine product.

Associate Director - Clinical Operations

Company: Vera Therapeutics

Location: USA

Posted Sep 25, 2024

Vera Therapeutics is a biotechnology company focused on developing treatments for serious immunological diseases. The company is seeking an Associate Director Clinical Operations to manage multiple studies and lead international clinical trials.

Senior Contracts & Legal Manager

Company: Adaptavist

Location: USA

Posted Sep 25, 2024

The Adaptavist Group is a global company that offers flexible work arrangements, unlimited vacation, and a range of benefits. The company is looking for a Senior Contracts and Legal Manager to join their Commercial Operations team.

Cloud Ops Leader

Company: Teamwork Corporate

Location: USA

Posted Sep 26, 2024

The job description is for a Cloud Ops Leader position at TeamWork Management Inc. The company is a fast-growing, global organization with a presence in the US, and the role requires a handson approach to managing cloud infrastructure, technical expertise, and collaboration with cross-functional teams.

Solutions Engineer

Company: Onepath

Location: USA

Posted Sep 25, 2024

1Path is a technology company that values integrity, excellence, and teamwork. They offer competitive benefits and development opportunities to their employees. The company is looking for a Solutions Engineer to grow their annual recurring revenue and provide solutions to clients.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

Related Pages