Exceptional Service Jobs in USA

445,678 open positions · Updated daily

Looking for Exceptional Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the USA area.

Clinical Implementation Project Manager

Company: General Dynamics Information Technology

Location: USA

Posted Sep 23, 2024

The job description is for an Implementation Project Manager to support the Indian Health Service's Electronic Health Records Modernization program. The job requires 8+ years of experience in project managing medium to large Oracle Health EHR Implementations, and the ability to ensure contract deliverables and timelines are well organized and running smoothly.

EMEA Mainframe Business Specialist - Broadcom

Company: Arrow Electronics, Inc.

Location: USA

Posted Sep 23, 2024

The job description is for a Mainframe Business Specialist at Arrow, a leading innovator in the technology sector. The role involves providing subject-matter expertise, thought leadership, and solution technical specialization to position Broadcom competitively in the market. The job requires a strong understanding of mainframe technology, customer needs, and industry trends, as well as excellent communication and leadership skills.

Junior AWS Cloud Engineer

Company: CGI Group, Inc.

Location: USA

Posted Sep 23, 2024

The job posting is for a Junior AWS Cloud Engineer position at CGI, a leading IT and business consulting services firm. The role involves designing, implementing, and supporting AWS services for a government client. The job requires AWS Cloud Practitioner Certification, 12 years of AWS administration experience, and excellent troubleshooting and communication skills.

Enterprise IT Support Officer

Company: ManTech

Location: USA

Posted Sep 23, 2024

ManTech is seeking a motivated career and customer-oriented Enterprise IT Support Officers EITSO to serve on a team of IT support professionals responsible for remote incident response. The role involves using ITIL-based processes to streamline the receipt, triage, categorization, action, and resolution for all incoming incidents, requests, and demands.

Contract Security Officer – Electronic Health Records

Company: General Dynamics Information Technology

Location: USA

Posted Sep 23, 2024

GDIT is a global technology and professional services company that delivers consulting, technology, and mission services to every major agency across the US government, defense, and intelligence community. The company is looking for a Contract Security and Compliance Officer to support the Indian Health Service (IHS) Electronic Health Records Modernization (EHRM) program.

Quality Assurance Analyst Senior - Electronic Health Records

Company: General Dynamics Information Technology

Location: USA

Posted Sep 23, 2024

The job description is for an IT Quality Analyst Senior position at GDIT, a global technology and professional services company. The job involves supporting the Quality Assurance team for a contract program, implementing a Quality Assurance program, and providing QA support to federal leadership and project managers.

AWS Solutions Architect

Company: CGI Group, Inc.

Location: USA

Posted Sep 23, 2024

The job posting is for an AWS Solutions Architect position at CGI, a company that provides IT and business consulting services. The job requires experience in designing and implementing cloud computing solutions, and the company offers a range of benefits and opportunities for professional growth.

Ops Tech III - Custom Offerings Reporting and Data Tech

Company: Johnson Controls International

Location: USA

Posted Sep 23, 2024

The job description is for a remote operations technician who will create custom reporting, troubleshoot mechanical and building automation alarms, and provide recommendations for improved site operation. The role requires strong customer focus, interpersonal skills, and ability to perform multitasks. The company offers a competitive compensation and benefits plan, including medical, dental, and prescription coverage, and provides opportunities for advancement and training.

Pharmacy Tech - Customer Service

Company: NTT DATA

Location: USA

Posted Sep 23, 2024

The job posting is for a Pharmacy Technician I Customer Service Representative position at NTT Data Services. The role involves taking incoming calls, providing professional phone assistance, and maintaining accurate documentation. The position requires a minimum of 1 year experience in a customer service position and a verifiable High School diploma or GED.

Customer Care Representative

Company: Lennar Homes

Location: USA

Posted Sep 23, 2024

Lennar is a leading homebuilder dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates. The company offers a comprehensive array of benefits designed to enhance the wellbeing and professional growth of its Associates.

Epic Resolute HB Claims Application Analyst Senior

Company: SSM Health

Location: USA

Posted Sep 23, 2024

SSM Health is seeking a technically skilled team member with strong Epic Environment build experience to join their Epic Billing and Claims Support Team. The ideal candidate will have a passion for researching and implementing healthcare revenue cycle solutions and will work remotely.

Customer Success - Business Consultant

Company: EverQuote

Location: USA

Posted Sep 23, 2024

The job posting is for a Business Consultant at EverQuote, responsible for driving campaign performance, managing a book of business, and providing strategic consulting to agents. The role requires strong communication skills, experience in sales and strategic account management, and ability to analyze performance data.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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