Exceptional Service Jobs in USA

445,678 open positions · Updated daily

Looking for Exceptional Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the USA area.

Senior Manager of CRM & Lifecycle Marketing

Company: Thistle

Location: USA

Posted Sep 23, 2024

The Senior Manager of CRM amp Lifecycle Marketing is responsible for maximizing customer engagement across owned marketing channels. The ideal candidate will have experience with strategizing and executing marketing automation, segmentation, and complex workflow builds to drive customer growth, purchase, referral, retention, and winback.

Hubspot Operations Specialist

Company: Grow Therapy

Location: USA

Posted Sep 23, 2024

Grow Therapy is looking for a Hubspot Operations Specialist to build out their Sales Ops function. The role involves troubleshooting workflows, building automations, and refining sales processes. The ideal candidate has experience working in high-volume sales organizations and is Hubspot certified.

Microsoft Security Accelerator Engineer

Company: Pax8

Location: USA

Posted Sep 23, 2024

The Microsoft Security Accelerator Engineer is responsible for supporting partners through the partner journey, conducting product demonstrations, and providing onboarding implementation. They must have strong technical skills, social prowess, and a genuine passion for customer service.

Principal Software Engineer

Company: Smartsheet

Location: USA

Posted Sep 23, 2024

Smartsheet is a tech company that empowers teams to manage projects and build new solutions using simple tools. The company is looking for a Principal Software Engineer to drive large-scale architectural initiatives and enable data models and databases for its next-generation content management platform.

Client Success Manager

Company: Veho

Location: USA

Posted Sep 23, 2024

Veho is a growth company that looks for team members to grow with it, offering a generous ownership package, casual work environment, and a diverse and inclusive culture.

Enterprise Account Manager

Company: TeamSnap

Location: USA

Posted Sep 23, 2024

TeamSnap is a sports and communication platform dedicated to taking the work out of play in youth sports. They are seeking an experienced and motivated Enterprise Account Manager to oversee and nurture relationships with governing bodies, large leagues, and associations.

Senior Director - Product Marketing

Company: Dropbox

Location: USA

Posted Sep 23, 2024

The role description is for a Senior Director of Product Marketing at Dropbox, responsible for defining and authoring the go-to-market strategy for Dropbox's Core portfolio. The role requires leadership experience, ability to influence senior executives, and strong marketing competencies.

Senior People Business Partner

Company: HubSpot

Location: USA

Posted Sep 23, 2024

HubSpot is looking for an exceptional individual to join their People team in North America to support senior leaders. The role involves providing strategic business partnership and coaching to senior leaders, identifying gaps and deploying impactful people strategies, and utilizing people trends and data to develop and manage global projects.

Senior Customer Success & Solutions Specialist

Company: SplitMetrics

Location: USA

Posted Sep 23, 2024

SplitMetrics is a remote-first team of experts building the future of mobile marketing. They are seeking a highly experienced Senior Customer Success and Solutions Specialist to hit the ground running for their expansion in the AMR. The role focuses on customer success and solutions engineering for customers, and also plays a vital part in the sales process for new clients.

Staff Data Engineer

Company: Airbnb

Location: USA

Posted Sep 23, 2024

Airbnb is hiring data engineers to work on various teams, including Communication and Connectivity, Users Listings and Marketplace Data and AI, and BizTech. The role involves designing and building scalable data systems, collaborating with cross-functional teams, and ensuring data quality and reliability.

Senior Campaign Manager - Demand Gen

Company: Venafi

Location: USA

Posted Sep 23, 2024

Venafi is seeking a Senior Campaign Manager to support their growth initiatives. The ideal candidate is an eager, open-minded, and high-energy individual who can roll up their sleeves to get things done. The role involves leading strategic planning and digital customer journey execution of integrated marketing campaigns to reach a defined target audience.

Data Analyst - Axios Intelligence

Company: Axios

Location: USA

Posted Sep 23, 2024

Axios is hiring a Data Analyst to support the growth of Axios Intelligence. The ideal candidate has experience in survey research, data analysis, and messaging strategy. The role requires strong analytical skills, excellent communication skills, and a passion for Axios.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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