Exceptional Service Jobs in USA

445,491 open positions · Updated daily

Looking for Exceptional Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the USA area.

Senior Partner Manager

Company: Signifyd

Location: USA

Posted Jan 28, 2025

Signifyd is looking for a Senior Channel Manager to establish strategic partnerships with ecommerce platforms, ISVs, and global financial institutions. The ideal candidate should have a strong business and sales background, with experience in the ecommerce platforms space. Key responsibilities include developing stakeholder mapping strategies, defining joint execution plans, and demonstrating technical selling skills. Required qualifications include at least 35 years of channel management experience, a proven track record of driving revenue opportunities through partners, and strong communication skills.

Senior Growth Product Manager

Company: ActiveCampaign

Location: USA

Posted Jan 28, 2025

ActiveCampaign is seeking a Senior Product Manager to lead their Growth team. The ideal candidate will have a deep understanding of the tech landscape, experience in designing and measuring growth experiments, and strong business acumen. They will engage with customers, develop experiments, and present findings to stakeholders. The role involves working with key stakeholders, defining hypotheses, running experiments, and influencing success to scale. ActiveCampaign offers competitive compensation, comprehensive benefits, and a diverse, inclusive culture.

Regulatory Program Manager Consultant

Company: ClinChoice

Location: USA

Posted Jan 28, 2025

ClinChoice, a global full-service CRO, is seeking a Regulatory Program Manager Consultant. The role involves leading regulatory operations, driving projects, and managing cross-functional teams. Key responsibilities include operationalizing regulatory strategy, developing and maintaining regulatory plans, and managing risks. The ideal candidate should have a bachelor's degree, preferably in life sciences or a related field, and at least 5 years of industry regulatory experience. Proficiency in project management tools and regulatory processes is required. ClinChoice values diversity and inclusivity, with a focus on employee development and high-quality delivery.

Client Support Specialist

Company: Grow Therapy

Location: USA

Posted Jan 28, 2025

The Client Support Specialist role at Grow Therapy involves troubleshooting and resolving technical issues for clients and therapists, assisting and educating them on the platform, and advocating for their needs. The ideal candidate is self-motivated, curious about health tech, empathetic, and comfortable working independently and remotely. Bonus points for relevant experience or knowledge in the US healthcare industry. The salary range is $46,750 - $51,945 USD.

Program Coordinator Consultant

Company: ClinChoice

Location: USA

Posted Jan 28, 2025

ClinChoice, a global full-service CRO, is seeking a Program Coordinator Consultant. The role involves creating and maintaining project plans, tracking EP Metrics, collaborating with cross-functional teams, and participating in continuous process improvement initiatives. The ideal candidate should have a bachelor's degree in a scientific or business management discipline, commanding knowledge of MS Project, Planisware, or similar tools, and experience in pharmaceutical product development. Clear communication, organization, and collaboration skills are required. The application process includes a phone interview, and ClinChoice is an equal opportunity employer.

Director, Product Analytics

Company: MyFitnessPal

Location: USA

Posted Jan 28, 2025

MyFitnessPal is seeking a Director of Product Analytics to lead a team of analysts and data scientists. The role involves partnering with the Chief Product Officer to drive product strategy through data-driven decision-making. Key responsibilities include conducting in-depth product data analysis, leading a team, collaborating with cross-functional teams, strategic planning, stakeholder engagement, and advancing analytic tools. The ideal candidate should have 10+ years in business analytics, 5+ years in product analytics, and leadership experience. Proficiency in modern data analysis tools, AB testing, and BI platforms is required. A Bachelor's degree in relevant fields is preferred.

Senior Content Designer - New Business Line

Company: Wealthfront

Location: USA

Posted Jan 28, 2025

Wealthfront is seeking a senior content designer for a new business line, reporting directly to the VP of Design. The ideal candidate will have strong communication skills, strategic thinking, and a high bar for craft and executional excellence. They should be passionate about humanizing product experiences, untangling jargon, and writing clear, concise content. Experience in building consumer financial technology products is highly desirable. The role involves driving content-led initiatives, understanding client behavior, and crafting content that speaks to clients emotionally and rationally. Wealthfront values simplicity in financial products, empowering clients to build long-term wealth on their own terms. The company is remote-friendly and offers competitive compensation and benefits.

Senior Product Manager - Framework Security

Company: Workiva

Location: USA

Posted Jan 28, 2025

Workiva is seeking a Senior Product Manager for Framework Security to lead the product vision and strategy. The role involves monetizing platform security features, collaborating with cross-functional teams, and engaging with senior leaders. The ideal candidate should have expertise in large-scale distributed systems and deep knowledge of security features. They will develop product requirements, provide data-driven insights, and own the product roadmap. Minimum qualifications include at least 6 years of product management experience, a degree in Computer Science, and proven experience in SaaS-based security solutions. Preferred qualifications include experience bringing products to market, strong customer engagement skills, and a self-starter mindset. The role offers a competitive salary range, a discretionary bonus, restricted stock units, and comprehensive benefits.

Compensation Consultant

Company: Mozilla

Location: USA

Posted Jan 28, 2025

Mozilla Corporation, a nonprofit backed technology company, is seeking a Compensation Consultant to design and develop competitive compensation programs. The role involves partnering with senior leaders, managing compensation cycles, and collaborating with various teams. The ideal candidate should have a Bachelor's degree, 8+ years of compensation experience, and tech experience. They should be a self-starter, have excellent communication skills, and be proficient in MS Excel, Google suite, and Workday. Mozilla offers generous benefits, including performance-based bonuses, rich medical coverage, retirement contributions, and paid parental leave.

Senior Product Designer - New Business Line

Company: Wealthfront

Location: USA

Posted Jan 28, 2025

Wealthfront is seeking a senior product designer for a new business line. The role involves working closely with a team of senior designers and cross-functional partners to define the direction for the work. The ideal candidate should have strong communication skills, critical thinking, and a high bar for craft and executional excellence. Passion or past experience in building consumer financial technology products is highly desirable. The role offers a competitive salary, equity, and a discretionary bonus, along with comprehensive benefits. Wealthfront aims to create a financial system that favors people over institutions, offering automated, easy-to-use financial products to help young professionals build long-term wealth.

Senior UX Design Specialist

Company: Mozilla

Location: USA

Posted Jan 28, 2025

MZLA Technologies Corporation, the home of Thunderbird, a global free and open-source email and productivity app, is seeking a Senior UX Design Specialist. The role involves collaborating across platforms to craft user experiences that embody Thunderbird's values. The successful candidate will lead planning sessions, conduct usability research, and mentor growing designers. The position is remote, full-time, and offers a competitive salary and comprehensive benefits package.

Senior Staff Accountant

Company: National Immigration Law Center

Location: USA

Posted Jan 28, 2025

The National Immigration Law Center (NILC) is a leading nonprofit organization founded in 1979, dedicated to defending and advancing the rights and opportunities of low-income immigrants. NILC is currently seeking a Senior Staff Accountant to join their Finance team, providing day-to-day accounting and finance support. The role involves managing the month-end close process, reviewing invoices and payroll-related compliance tasks, ensuring compliance with federal, state, and local laws, and maintaining fixed assets and depreciation schedules. The ideal candidate should have 7-10+ years of accounting experience, strong knowledge of financial principles, and proficiency with Microsoft Excel. NILC offers a competitive compensation package and benefits, including employer-paid healthcare coverage, a 403b retirement plan, and a generous paid-time-off policy.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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