Exceptional Service Jobs in USA

445,491 open positions · Updated daily

Looking for Exceptional Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the USA area.

Enterprise Account Executive

Company: SpryPoint

Location: USA

Posted Jan 28, 2025

SpryPoint, a leading provider of cloud-based solutions for the utility sector, is seeking an Account Executive with 5+ years of sales experience in vertical markets, preferably utilities and local government. The AE will focus on acquiring new customers within a defined territory, managing extended sales cycles, and delivering a comprehensive value proposition to prospective clients. The role involves collaboration, team communication, and staying informed of industry trends. Qualifications include knowledge of utility software, understanding of utility operations, strong communication and negotiation skills, and proven success in meeting sales targets.

Engineering Manager - AI Inference Platform

Company: Cribl

Location: USA

Posted Jan 28, 2025

This role involves collaborating with a talented team to integrate cutting-edge Generative AI technologies into Cribl's product suite, designing and delivering products that delight customers, and leading a cross-functional scrum team. The ideal candidate will have proven experience in leading teams for AI Inference, strong experience with Python, TypeScript, Kubernetes, and cloud providers, and a solid understanding of machine learning frameworks. Cribl offers a competitive salary and generous benefits package.

Consumer Operations Associate

Company: Nova Credit

Location: USA

Posted Jan 28, 2025

Nova Credit is a company dedicated to creating a fairer and more inclusive financial system worldwide. They achieve this by providing innovative credit infrastructure, analytics, and workflows. Their products, such as Credit Passport®, Cash Atlas™, and Income Navigator, are trusted by major organizations to reach traditionally excluded populations. Nova Credit has been recognized as a top startup employer and innovative company. They offer a dynamic work environment, valuing diversity, intellectual honesty, and innovation. The Consumer Operations Associate role involves managing direct consumer communications, understanding regulatory requirements, and resolving complex consumer issues. The ideal candidate should have customer-facing experience, excellent communication skills, regulatory knowledge, and strong analytical abilities.

DBA

Company: Recharge

Location: USA

Posted Jan 28, 2025

The DBA role involves supporting and maintaining database resources, ensuring they meet business and customer requirements. Responsibilities include focusing on database efficiency and resilience, implementing new technologies, and debugging performance issues. The ideal candidate should have expertise in query performance, proficiency in SQL and Python, experience with cloud platforms, and a passion for learning new technologies. The role requires 4+ years of relevant experience and a Bachelor's degree or equivalent. Compensation is competitive and based on performance, with a hiring range of $112,000 - $140,000 USD in the US and $88,000 - $110,000 CAD in Canada.

Enterprise Customer Success Manager (Salesforce Certified)

Company: Litify

Location: USA

Posted Jan 28, 2025

Litify, a leading legal technology company, is seeking a Customer Success Manager based in the eastern US. The role involves managing a portfolio of client accounts, driving adoption and desired outcomes, and ensuring retention and contract renewal. The ideal candidate should have a Bachelor's degree, technical aptitude, Salesforce Admin Certification, and 2+ years of experience as a Customer Success Manager. The company offers competitive compensation, benefits, and opportunities for growth.

Director of People Services

Company: Nava

Location: USA

Posted Jan 28, 2025

Nava is a consultancy and public benefit corporation that has been working since 2013 to make government services simple, effective, and accessible to all. They focus on populations that are the least protected, and their mission is to restore trust between people and public institutions. The Director of People Services is needed to lead all aspects of the company's people services function, build and manage a high-performing team, and cultivate a diverse and inclusive environment. The role involves managing policies, procedures, and handbooks, monitoring people systems and databases, interpreting key laws and regulations, negotiating labor contracts, and ensuring accurate benefits enrollments. The ideal candidate should have 10+ years of progressive People Operations management experience, a BSBA, and relevant certifications. They should be a seasoned leader with a customer service mindset, able to work independently, and have proficiency in GSuite, Slack, Zoom, Excel, and Apple computers.

Corporate Recruiter

Company: brightwheel

Location: USA

Posted Jan 28, 2025

Brightwheel is a globally trusted technology brand in early education, aiming to provide high-quality education for every child. They are a fully remote, diverse team with exceptional investors. The company is seeking an experienced Recruiter to lead full-cycle recruitment across various business roles, focusing on inclusive and equitable hiring practices. Brightwheel offers competitive compensation and benefits, emphasizing equity-based compensation and ownership in the company.

Lead Visual UX Designer

Company: Nuna

Location: USA

Posted Jan 28, 2025

Nuna, a company that has established its brand in the B2B space over the last decade, is now in startup mode again. They are developing an innovative new healthcare companion experience to improve outcomes for people with chronic conditions. The Nuna app is their first direct-to-consumer product, aiming to help patients manage their health at home and bridge the gap to their care team. They are seeking a Lead Visual UX Designer to set the bar for visual impact across their products, requiring deep empathy for patient healthcare and wellness journeys. The role involves driving visual design excellence, aligning with Nuna's brand vision, and engaging in the building of a world-class product design team.

Medical Biller and Coder

Company: Circle Medical

Location: USA

Posted Jan 28, 2025

Circle Medical, a rapidly growing telemedicine provider backed by YCombinator, is hiring a Medical Biller and Coder. The role involves reviewing patient claims, appealing denials, ensuring compliance, and communicating with clinical leadership. The ideal candidate will have excellent communication skills, organizational abilities, and knowledge of CPT and ICD10 codes. The position is remote-friendly in the US, with a competitive salary and benefits package.

Professional Services Engineer

Company: Cyberhaven

Location: USA

Posted Jan 28, 2025

Cyberhaven is seeking a highly skilled and customer-focused Professional Services Engineer to join their dynamic team. The role involves working closely with clients to understand their unique technical requirements, diagnose issues, and provide effective solutions. The candidate will be responsible for the implementation and configuration process, fostering collaboration with clients, utilizing log file analysis and debugging techniques, delivering technical training, and serving as a trusted advisor. The ideal candidate should have 7+ years of experience in a similar role, a deep technical background, and excellent communication skills. The company values include thinking deeply, taking ownership, continuous learning, obsessing about customers, enjoying the journey, and reaching for ambitious goals.

Customer Onboarding Manager - CASEpeer

Company: AffiniPay

Location: USA

Posted Jan 28, 2025

The Onboarding Manager plays a crucial role in setting up law firms for success by ensuring a smooth transition to AffiniPays case management software, CASEpeer. This role involves building strong customer relationships, providing excellent customer service, and leading others. The ideal candidate should have 2+ years of SaaS Client Success onboarding experience, preferably in the personal injury legal field. They should possess strong communication skills, analytical capabilities, and leadership skills. The position offers a competitive salary between $50,000 and $60,000 annually, with opportunities for overtime. The Onboarding Manager will master the product, prepare and lead customer onboarding, provide proactive outreach, and serve as a brand ambassador.

Hotel Specialist

Company: Airbnb

Location: USA

Posted Jan 28, 2025

The text describes a job opportunity at Airbnb for a CX Specialist role in the HotelTonight team. The role involves providing exceptional customer support, handling escalated cases with empathy and professionalism, and coaching team members. The ideal candidate should have 2+ years of customer support experience, strong communication skills, and the ability to work in a remote setting. The role is remote-eligible, but the candidate must live in a state where Airbnb has a registered entity. Airbnb is committed to diversity and inclusion, and encourages all qualified individuals to apply.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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