Exceptional Service Jobs in USA

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Looking for Exceptional Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the USA area.

Clinical Scientist Consultant - Established Products

Company: ClinChoice

Location: USA

Posted Jan 28, 2025

ClinChoice, a global full-service CRO, is seeking a Clinical Scientist Consultant for Established Products. The role involves supporting Compound Development Team Leaders and Clinical Leaders in managing marketed products across four therapeutic portfolios. The CSEP will contribute to cross-functional clinical teams, assist in clinical studies, and collaborate with internal stakeholders. The ideal candidate should have an MS, MPH, PharmD, PhD, or equivalent clinical training, with a minimum of 3 years of experience in clinical research. ClinChoice values quality, professional development, and a supportive culture, offering opportunities for growth and high-trust relationships with clients.

Real Estate Program Manager

Company: Dropbox

Location: USA

Posted Jan 28, 2025

Dropbox is seeking a Senior Program Manager to lead and innovate across its global real estate portfolio. The role involves optimizing the company's real estate portfolio, collaborating with teammates and stakeholders, and managing property managers and landlords. The ideal candidate should have extensive experience in real estate program management, strong problem-solving skills, and proficiency in property and workplace management tools. The position requires frequent travel to the San Francisco Studio.

Project Management Leader Consultant

Company: ClinChoice

Location: USA

Posted Jan 28, 2025

ClinChoice, a global full-service CRO, is seeking a Project Management Leader Consultant to join one of its clients. The role involves working closely with the client's established products compound development teams, driving portfolio strategy, and ensuring program excellence. The successful candidate will provide global cross-functional operational leadership, optimize plans, and manage risks. A BS degree in life sciences, engineering, or business management is required, along with five years of experience in a similar role. ClinChoice values diversity and inclusivity, with a focus on employee development and high-quality delivery.

Software Consulting Specialist - BMS

Company: ‎ConnectWise

Location: USA

Posted Jan 28, 2025

The Software Consulting Specialist is a crucial role responsible for evaluating client needs in ConnectWise software. This position works closely with cross-functional teams to ensure clients receive necessary support as they integrate with ConnectWise products. Key responsibilities include providing detailed support, researching and documenting findings, influencing team members, coordinating project implementation, training clients, managing workflows, monitoring project plans, communicating project status, maintaining performance metrics, coaching colleagues, and engaging in ongoing product training. The role requires independence, practical knowledge, adaptability, strong communication skills, project management abilities, and the capacity to convey complex information. A Bachelor's degree or equivalent experience, along with 2+ years of related experience, is required. Preferred qualifications include an MBA, industry experience, and ConnectWise product knowledge. The role can be remote or hybrid, with occasional travel.

Senior FinOps Engineer

Company: Upwork

Location: USA

Posted Jan 27, 2025

Upwork, a global work marketplace, is seeking a Senior FinOps Engineer to optimize cloud spending and foster a cost-conscious culture. The role requires 5+ years of experience in DevOps or cloud infrastructure, with at least 2+ years in FinOps and a proven track record of cost optimization. The candidate should have technical expertise in Python, AWS, and GCP, along with a deep understanding of cloud ecosystems. They should be passionate about identifying cost-saving opportunities, have strong analytical skills, and be able to collaborate effectively with cross-functional teams. Upwork is committed to diversity and inclusion, offering exceptional benefits to its employees.

Sales Executive

Company: G-P

Location: USA

Posted Jan 28, 2025

The job posting is for a Sales Executive position at Globalization Partners (GP), a company recognized as a Top Place to Work. The role involves using consultative selling skills to drive self-sourced leads, build a pipeline, and establish connections with potential clients. The ideal candidate should have 5+ years of experience in technology sales, data-related software, or cloud-based applications. They must demonstrate the ability to independently source new business opportunities, build professional relationships with clients, and sell business value over products. Excellent communication, presentation, and relationship management skills are required. GP values its employees and offers competitive benefits and perks, including generous paid parental leave, flexible time off, and medical insurance.

Mid-Market Account Executive, Coursera for Campus

Company: Coursera

Location: USA

Posted Jan 28, 2025

The Enterprise Solutions team, operating globally, offers opportunities for a seasoned sales professional to source and close new business with educational institutions. The role involves consulting with prospective customers, hitting revenue growth goals, and sharing learnings across the organization. Basic qualifications include 3+ years of experience in new business sales at a SaaS or education service provider, strong communication and relationship building skills, and effective presentation, organization, and time management skills. Preferred qualifications include experience selling to educational institutions, designing for-credit curriculum, and training programs focused on cutting-edge technology. The role requires 50% travel and offers a base pay range between $78,800 and $97,750, with potential for bonus, equity, and benefits.

Technical Account Manager - Bank Partnerships, Global Partner Engineering & Operations (PE&O)

Company: Stripe

Location: USA

Posted Jan 28, 2025

Stripe, a financial infrastructure platform for businesses, seeks a Technical Account Manager for its Global Partner Engineering and Operations team. The role involves building and maintaining relationships with financial partners, facilitating technical integrations, tracking performance, collaborating cross-functionally, managing incidents, improving operational efficiencies, providing training and support, and gathering partner feedback. The ideal candidate should have a bachelor's degree, 5+ years of experience in account management or technical project management, strong analytical skills, excellent communication abilities, and a willingness to travel. Preferred qualifications include experience in banking, ecommerce, or payments, proficiency in SQL and XML, and experience in a SaaS or cloud-based environment.

Senior Clinical Analyst

Company: Ro

Location: USA

Posted Jan 27, 2025

Ro is a patient-centric healthcare company that offers nationwide telehealth, labs, and pharmacy services. It has been recognized as a Fortune Best Workplace and is building a healthcare system that puts patients in control, providing reactive and proactive care, transparent pricing, and convenience. The company is seeking a Senior Clinical Analyst with expertise in biostatistics, statistical modeling, and big data to query electronic health record databases and apply advanced statistical methods for causal inference. The role involves creating statistical analysis plans, conducting power analyses, and collaborating with cross-functional teams. Ro offers comprehensive benefits, including health insurance, 401k, flexible PTO, and wellbeing reimbursements.

QA Automation Engineer - Forms

Company: Formstack

Location: USA

Posted Jan 27, 2025

Formstack, a remote-first company, is seeking a QA Automation Engineer to join their Forms team. The role involves collaborating with Development and Product teams to ensure high-quality releases, building and improving testing infrastructure, and creating integration tests. The ideal candidate should have 3+ years of experience in test automation, proficiency in Cypress, and experience working remotely. Formstack offers competitive benefits, including health plans, flexible PTO, and opportunities for professional growth.

Community Impact Coordinator

Company: PosiGen

Location: USA

Posted Jan 27, 2025

The Community Impact Coordinator will play a crucial role in PosiGen's efforts to strengthen community connections, support local campaigns, and drive lead generation through strategic events and partnerships. This dynamic role involves coordinating in-person and virtual events, supporting customer communications, managing creative materials, and assisting public policy advocacy initiatives. The coordinator will serve as the central event coordinator, collaborating with Sales and Community Impact Managers to plan and execute community events across markets. They will also support the onboarding and organization of affinity partners, facilitate direct outreach to partners, advocates, and customers, and assist in developing and managing communications. The role requires exceptional attention to detail, strong communication skills, and the ability to manage multiple events and activities simultaneously. A bachelor's degree is preferred, and two years of experience in a community-based nonprofit marketing, outreach, or event planning role is highly preferred.

Sales Executive

Company: G-P

Location: USA

Posted Jan 28, 2025

The job posting is for a Sales Executive position at Globalization Partners (GP), a company recognized as a Top Place to Work. The role involves using consultative selling skills to drive self-sourced leads, build a pipeline, and establish connections with potential clients. The ideal candidate should have 5+ years of experience in technology sales, data-related software, or cloud-based applications. They must demonstrate the ability to independently source new business opportunities, build professional relationships with clients, and sell business value over products. Excellent communication, presentation, and relationship management skills are required. GP values its employees and offers competitive benefits and perks, including generous paid parental leave, flexible time off, and medical insurance.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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