Exceptional Service Jobs in Washington DC

75,591 open positions · Updated daily

Looking for Exceptional Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the Washington DC area.

Budget Analyst (Non Profit)

Company: Addison Group

Location: Washington, DC

Posted Jan 24, 2025

Sr. Marketing Project Manager (Flexible Hybrid)

Company: Fannie Mae

Location: Washington, DC

Posted Jan 24, 2025

Fannie Mae is seeking a Sr. Marketing Project Manager (Flexible Hybrid) with 3-5 years of relevant experience. The role involves project management, audience expertise, business insight, effective communication, strategy development, and cross-functional collaboration. The ideal candidate should have experience in multifamily loan products, B2B financial services, or the mortgage industry. Skills in Excel, PowerPoint, and PowerBI are desired. Fannie Mae offers a diverse and inclusive workplace with comprehensive benefits.

Mercy Care Management Coordinator

Company: CVS Health

Location: Washington, DC

Posted Jan 24, 2025

CVS Health is seeking a Mercy Care Management Coordinator analyst. The role involves collaborating in the case management process to facilitate appropriate healthcare outcomes for members. The coordinator will provide care coordination, support, and education using care management tools and resources. They will also utilize knowledge of program requirements and community resources to facilitate physical and behavioral healthcare and social services. The ideal candidate should have 2+ years of experience in medical or behavioral health care and proficiency in Microsoft Office applications. A Bachelor's degree is required. The pay range is $21.10 - $49.08, with additional benefits including medical, dental, vision, 401(k), life insurance, disability benefits, well-being programs, education assistance, and more. The application window closes on 01/30/2025.

Scrum Master

Company: CVS Health

Location: Washington, DC

Posted Jan 24, 2025

CVS Health is seeking a Scrum Master to lead an agile-based SDLC for complex technology and business projects. The role involves maintaining process documentation, coaching teams on agile principles, and ensuring transparency in tracking systems. The ideal candidate should have 3-5+ years of work experience and Scrum Master experience, with strong problem-solving, collaboration, and communication skills. The company offers competitive pay, comprehensive benefits, and opportunities for professional growth.

Cook - Georgetown University

Company: Aramark

Location: Washington, DC

Posted Jan 24, 2025

AP Specialist

Company: Addison Group

Location: Washington, DC

Posted Jan 24, 2025

The Accounts Payable Specialist role involves managing daily invoices, vendor statements, and expense reports, ensuring accuracy in general ledgers, and resolving unpaid invoice issues. The role requires an Associate's or Bachelor's degree in Accounting, 3-6 years of experience in Accounts Payable, and proficiency in Excel. Preferred skills include experience in manufacturing or professional services industries and knowledge of specific software. Addison Finance & Accounting offers competitive salaries, benefits, potential for permanent employment, and professional development opportunities.

Strategic Compliance Program Manager

Company: Meta

Location: Washington, DC

Posted Jan 24, 2025

Strategic Account Director

Company: CVS Health

Location: Washington, DC

Posted Jan 24, 2025

CVS Health is seeking a Strategic Account Director with 8+ years of experience in healthcare or PBM industry. The role involves serving as a senior liaison for large clients, growing business through renewal, retention, and up-sell, and influencing client up-sell opportunities. The successful candidate will assist the strategic account team, develop and deliver quarterly/annual reporting, and execute client renewals. The position requires travel up to 40% and offers a competitive pay range of $105,000.00 - $231,132.00. CVS Health provides comprehensive benefits including medical, dental, vision, 401(k), life insurance, disability benefits, well-being programs, and PTO.

Junior Accountant

Company: Addison Group

Location: Washington, DC

Posted Jan 24, 2025

US Federal Government Account Executive - Defense & Intelligence

Company: Apple

Location: Washington, DC

Posted Jan 24, 2025

Apple is seeking a US Federal Government Account Executive to drive the adoption of the Apple ecosystem in their territory with industry and channel partners. The role involves understanding unique requirements of Federal customers, collaborating with Apple, customers, partners, and solutions providers, and developing account plans aligned with customer strategies. Minimum qualifications include 10+ years of consultative selling experience in business transformation solutions to US Federal Government Defense & Intelligence Agencies, strong collaboration and interpersonal skills, and excellent written and verbal communication skills. The base pay range for this role is between $134,100 and $201,700.

Marketing Communications Specialist

Company: Addison Group

Location: Washington, DC

Posted Jan 24, 2025

A creative nonprofit association in downtown DC is hiring a Marketing Communications Specialist. The role involves creating content for various channels, strategizing messaging for campaigns, and managing multiple projects. The ideal candidate should have 2-5+ years of relevant experience, a degree in Marketing or Communications, and proficiency in Microsoft Office and Adobe Creative Suite.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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