Exceptional Service Jobs in Washington DC

75,591 open positions · Updated daily

Looking for Exceptional Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the Washington DC area.

Senior Active Directory Engineer - REMOTE (Engineer Systems 3) - 4298

Company: Alion Science and Technology

Location: Washington, DC

Posted Jan 23, 2025

HII-TSD is seeking a Senior Active Directory Engineer for a fully remote role supporting the U.S. Courts Administrative Office. The role involves assisting with Inter-Forest User Migrations, Account Management, Provisioning, and AD Infrastructure. Key responsibilities include troubleshooting, maintaining AD management tools, creating training materials, and managing multiple projects. Essential requirements include 5 years of relevant experience with a Bachelor's degree, advanced knowledge in AD architecture, DNS, Kerberos, Windows Authentication, and strong networking skills. Preferred skills include experience with Quest Migration Manager for AD, Identity & Access Management concepts, ADFS, MFA, and SSO.

Front Desk Associate, Anthem Row

Company: Equinox

Location: Washington, DC

Posted Jan 23, 2025

Equinox Group, a high-growth collective of influential lifestyle brands, is seeking energetic Front Desk Associates. The company, known for its brands like Equinox, Blink, Pure Yoga, SoulCycle, Equinox Hotels, and Equinox Media, is committed to high-performance living and innovation. The role involves professionally greeting members, scanning ID's, answering phones, addressing queries, maintaining a clean work area, and providing top-notch customer service. Candidates should have at least one year of customer service experience, be reliable, professional, computer literate, and friendly. They must be able to perform physical tasks like standing for long periods, walking, and lifting up to 50 lbs.

SaaS Sales Executive

Company: Addison Group

Location: Washington, DC

Posted Jan 23, 2025

Addison Group is currently recruiting for a Sales Executive role in a dynamic digital marketing firm. The ideal candidate will be a mid to high-level professional with 1-2+ years of consulting sales and cold calling experience. They should possess excellent communication skills, a strong entrepreneurial spirit, and the ability to understand customer sales goals and challenges. The role involves maintaining a sales pipeline, identifying new leads, managing the sales cycle, and cultivating client relationships. The company values achieving excellence and maintaining a competitive spirit in tech sales.

LIHTC Senior Underwriter (Flexible Hybrid)

Company: Fannie Mae

Location: Washington, DC

Posted Jan 23, 2025

Fannie Mae is seeking a LIHTC Senior Underwriter with 6 years of experience in underwriting and closing LIHTC proprietary fund investments. The role involves managing origination of new investments, screening and modeling LOIs, underwriting and closing investments, assessing risk profiles, coordinating with internal teams, and recommending business solutions. The candidate should be a self-starter, team player, and have strong analytical and communication skills. Fannie Mae offers a flexible hybrid work environment and competitive benefits.

Operations Manager

Company: CVS Health

Location: Washington, DC

Posted Jan 23, 2025

New Logo Account Executive - Tech/Media

Company: ServiceNow

Location: Washington, DC / Remote

Posted Jan 23, 2025

Client Executive, MLF

Company: Thomson Reuters

Location: Washington, DC

Posted Jan 23, 2025

Business Development Representative

Company: Addison Group

Location: Washington, DC

Posted Jan 23, 2025

Addison Group is currently recruiting for a Business Development Representative role in the DC area. The position offers a meaningful career in sales with opportunities for creativity, learning, and advancement. The ideal candidate should be highly motivated, personable, and a self-starter. Responsibilities include collaborating with the sales team, identifying new leads, and maintaining sales meetings. Requirements include a BA/BS degree, self-motivation, sales experience, strong organizational skills, proficiency in Microsoft Office, and superior communication skills.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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