Exceptional Service Jobs in Washington DC

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Looking for Exceptional Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the Washington DC area.

Tax Senior

Company: Deloitte

Location: Washington, DC

Posted Dec 20, 2024

Deloitte Tax LLP is hiring a Tax Senior in Washington, D.C. The role involves developing global tax strategies for multinational corporations, advising on U.S. tax implications of international operations, and mentoring junior members. Key responsibilities include analyzing tax documents, utilizing tax technology, drafting tax memoranda, and preparing tax computation projects. The position requires 50% domestic travel and offers a salary range of $90,020.00 - $167,180.00/year.

Specialty Development Executive, Washington, D.C.

Company: Labcorp

Location: Washington, DC

Posted Dec 20, 2024

Invitae, now part of Labcorp, is committed to making genetic information accessible and affordable for improved healthcare. They seek a Hereditary Cancer Specialty Development Sales Executive to sell their commercial products to hospitals, oncologists, surgeons, and genetic counselors in the Washington, D.C. area. The role involves meeting sales goals, building and executing business plans, cold calling, and attending professional events. Requirements include a bachelor's degree, 5+ years of sales experience, and industry knowledge. The position offers a base salary of $85,000 to $125,000, benefits, and potential bonuses.

Manager, International Tax Compliance

Company: Addison Group

Location: Washington, DC

Posted Dec 20, 2024

A global power company in Northern Virginia is advertising for an International Tax Compliance Manager. The role involves overseeing returns and provision analysis for global regions, including reviewing Forms 5471, 8858, and 8865, and managing projects related to international tax regulations. The company requires at least 5-7 years of direct tax experience, a Masters and/or CPA, and solid international tax planning and compliance exposure. The organization offers a central Metro location, good culture, stability, growth potential, and excellent compensation packages and benefits.

Performance Improvement Analyst

Company: Steel Point Solutions

Location: Washington DC

Posted Dec 20, 2024

Steel Point Solutions is a certified SBA 8a HUBZone Small Disadvantaged Business SDB and WOSB company offering world-class integrated business solutions for all levels of government and commercial enterprises. The Performance Improvement Subject Matter Expert (SME) role at Steel Point Solutions is a senior-level position responsible for providing strategic guidance and expertise in optimizing organizational performance. The SME leads complex performance improvement initiatives, advises on best practices, and ensures the effective application of advanced methodologies to drive measurable results.

Operations Research Analyst

Company: Department of Homeland Security - U.S. Coast Guard

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 20, 2024

This job posting is for a position in the Department of Homeland Security, United States Coast Guard, Office of Data Analytics, located in Washington, D.C. The role requires U.S. Citizenship, registration or exemption from Selective Service, and a Non-Critical Sensitive check. The position necessitates a degree in operations research or equivalent education and experience. Specialized experience includes analyzing requirements, translating them into application prototypes, developing statistical software, determining application architecture, and planning data dissemination systems. The role offers a comprehensive benefits package and potential for promotion.

Accounts Receivable Specialist

Company: Addison Group

Location: Washington, DC

Posted Dec 20, 2024

The role of an Accounts Receivable Specialist involves collecting open invoices, resolving customer issues, and managing credit risk. The position requires an Associate's degree in accounting or relevant work experience. Addison Finance & Accounting offers competitive salaries, benefits, and potential permanent employment. Candidates receive professional development support and direct connections with hiring managers.

Accounts Receivable Specialist

Company: Addison Group

Location: Washington, DC

Posted Dec 20, 2024

A reputable organization is seeking an Accounts Receivable Specialist for a growth opportunity. The role involves calling on assigned accounts to collect open invoices, resolving customer issues, and forecasting credit risks. The ideal candidate should have a bachelor's degree in accounting or relevant work experience, and strong Excel skills. The company offers a positive work environment.

Accounting Specialist Editor (Remote)

Company: Thomson Reuters

Location: Washington, DC

Posted Dec 20, 2024

Thomson Reuters is seeking a passionate and experienced CPA for the role of Accounting Specialist Editor. The ideal candidate will create industry-leading content, stay updated on audit and accounting developments, and collaborate with teams to enhance advisory solutions using AI. The role offers a competitive salary, comprehensive benefits, and opportunities for professional growth.

Network Manager

Company: Skyepoint Decisions

Location: Washington, DC

Posted Dec 20, 2024

SkyePoint Decisions, a leading cybersecurity IT service provider, is seeking a Network Manager for a proposal effort. The role involves designing, implementing, managing, and troubleshooting network infrastructure for critical systems like JWICS, SIPR/NIPR, and cloud solutions. The position is key personnel on a contract, requiring a relevant Bachelor's degree, 10+ years of experience, DoD Directive 8570 certification, active TS with SCI eligibility, and U.S. citizenship. Preferred qualifications include DOS experience. SkyePoint offers great benefits, a flexible work environment, and a competitive salary.

Process Improvement Engineer

Company: Steel Point Solutions

Location: Washington DC

Posted Dec 20, 2024

Steel Point Solutions is a certified SBA HUBZone Small Disadvantaged Business WOSB company seeking a Process Engineer to lead the design, analysis, development, and implementation of diverse enterprise-wide business processes and application systems. The candidate must have a Secret Clearance, Bachelor's degree, and 3+ years of experience in data analytics, process improvement, strategic planning, and program design. The company offers a comprehensive benefits package and a salary range of $135,000 - $166,000 USD.

Mobile Developer

Company: Addison Group

Location: Washington, DC

Posted Dec 20, 2024

A Mobile Developer on the Digital Solutions team is passionate about developing customer-oriented digital applications. They have experience in iOS and Android app development, working in a high-performing collaborative environment. The job involves providing design and technical consulting expertise, analyzing production problems, and implementing long-term solutions.

Librarian (Acquisitions), CG-1410-9 (FPL CG-12)

Company: Other Agencies and Independent Organizations - Federal Deposit Insurance Corporation

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 20, 2024

The text describes a job position in the Division of Administration, Library Services Unit of the Federal Deposit Insurance Corporation. The role involves providing responsive information services to Corporation personnel nationwide, ensuring efficient and cost-effective procurement of library materials and services. The position requires U.S. citizenship, completion of a confidential financial disclosure, and a minimum background investigation. Qualifications include a degree in library science or equivalent experience, with at least one year of specialized experience in library acquisitions. The job may require a probationary period and two days of work per week at the duty station. Federal employment offers a comprehensive benefits package.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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