Exceptional Service Jobs in Washington DC

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Looking for Exceptional Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the Washington DC area.

Sr. Product Manager, Enterprise

Company: Transaction Network Services

Location: Washington DC

Posted Dec 20, 2024

The text describes a Senior Product Manager position at TNS, focusing on the call enrichment and protection product portfolio. The role involves driving product strategy, defining requirements, and collaborating with various teams. The successful candidate will be responsible for developing products, conducting competitive analysis, and owning product KPIs. The company offers a competitive benefit package and is an equal opportunity employer.

Teachers at City Ridge KinderCare

Company: KinderCare Learning Companies

Location: Washington, DC

Posted Dec 20, 2024

KinderCare Learning Companies, the only early childhood education provider recognized with the Gallup Exceptional Workplace Award, offers a variety of early education and child care options. They emphasize building confidence in kids, families, and the future. Teachers and staff are supported with benefits, training, and a community of passionate individuals. The role requires outstanding customer service, organizational skills, and meeting state-specific qualifications.

Enterprise Account Executive, Core, Public Sector: Federal Civilian

Company: Salesforce

Location: Washington, DC

Posted Dec 20, 2024

Salesforce, a leading company in AI+ Data +CRM, is seeking experienced sales professionals to grow their customer base in Federal communities. The role involves selling a full product portfolio, developing customer relationships, and driving strategic initiatives. Salesforce offers a supportive work environment with a focus on employee learning and development, inclusive culture, and competitive benefits.

GENERAL ENGINEER

Company: Department of the Navy - Naval Sea Systems Command

Location: Washington Navy Yard, District of Columbia Washington Navy Yard, District of Columbia

Posted Dec 20, 2024

This is a public notice for anticipated vacancies, requiring US citizenship, suitability for federal employment, and participation in direct deposit. The NH-04 broadband level encompasses GS-14 and GS-15 positions. Qualifications include at least one year of specialized experience in systems engineering for submarine power generation, electric distribution, or electric propulsion components. A professional engineering degree or registration as an Engineer Intern, Engineer in Training, or Professional Engineer is required. Additional qualification information is available on the OPM website.

Supervisory IT Program Manager (INFOSEC/CUSTSPT)

Company: Department of Justice - Offices, Boards and Divisions

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 20, 2024

The text describes a job opening for a Supervisory IT Program Manager (INFOSEC/CUSTSPT) in the Department of Justice (DOJ), Justice Management Division, Office of the Chief Information Officer (OCIO), Service Delivery Staff (SDS), End-User Support Services Section (ESS) in Washington, DC. The role requires U.S. citizenship, a security/background investigation, drug screening, Selective Service registration, and the ability to hold a Top Secret / SCI security clearance. The candidate must also meet all eligibility requirements by the closing date and obtain a Federal Acquisition Certificate within 12 months of appointment. The position is supervisory and requires a one-year probation period to assess supervisory abilities. Basic qualifications include attention to detail, customer service, oral communication, and problem-solving skills. Specialized experience is required, involving IT project management, budget planning, acquisitions, and resolving complex telecommunications issues.

Phlebotomist

Company: Labcorp

Location: Washington, DC

Posted Dec 20, 2024

Labcorp is seeking a Phlebotomist for a client office in Washington, DC. The role involves providing exceptional customer service, performing skilled specimen collections, and opportunities for growth. The work schedule is Monday - Friday 7am - 3:30pm, and Saturdays as needed. Benefits include medical, dental, vision, life, STD/LTD, 401(k), PTO, tuition reimbursement, and more. High school diploma or equivalent, phlebotomy certification, and 2 years of experience are preferred. Strong communication skills and ability to work independently are required.

Project Coordinator, Remote

Company: Aledade

Location: Washington DC

Posted Dec 20, 2024

Aledade is seeking a Project Coordinator to support CMMI programs and deliver high customer service. The role involves processing claims, maintaining records, and providing customer service. The ideal candidate should have a strong background in accounts receivable, Medicare billing, and healthcare industry rules. They should also have excellent communication and organization skills.

Cybersecurity Engineer

Company: The Aerospace Corporation

Location: Washington DC

Posted Dec 20, 2024

The Aerospace Corporation is seeking a full-time Cyber Security Architecture and Information Systems Security Engineer Specialist to work on space launch ground and user mission data. The role involves implementing and monitoring security measures, identifying and defining system security requirements, and designing computer security architecture. The successful candidate will have a BS degree in STEM, 8+ years of industry work experience in Cybersecurity or Information security engineering, and demonstrated capability in mission definition, functional decomposition, requirements allocation, system design, and system lifecycle experience.

Senior Desktop Engineer

Company: FINRA

Location: Washington DC

Posted Dec 20, 2024

The text describes a Senior Desktop Engineer role at FINRA with responsibilities including proposing design and implementing enhancements, developing and deploying unattended operating system installations, creating documentation, designing and managing the infrastructure, driving technical debt out of the environment, implementing companywide desktop standards and procedures, and providing in-house solutions for automating, querying, and addressing configuration issues. The role requires experience with Active Directory, MS Office suite, Windows and MAC OS, C, C++, net, and other similar coding languages, as well as experience with system automation, software testing, and deployment. The role also involves customer service, communication, problem-solving, and decision-making skills. The proposed salary range for the role is $92,500 to $200,200.

Program Finance Partner

Company: The Aerospace Corporation

Location: Washington DC

Posted Dec 20, 2024

The Aerospace Corporation is seeking a Program Finance Partner to support the ATD General Manager. The role involves baseline management, direct delivery analysis, government customer interaction, tracking of funding, annual and multiyear budgeting, development of financial forecasts, EACs, and planning scenarios. The candidate will also be responsible for improvements in financial and business processes, serving as a trusted financial advisor to all levels of the Division, and working closely with the Sr Program Finance Manager and Group CFO to ensure a consistent vision and implementation of financial policies and practices.

Laboratory Assistant

Company: Kaiser Permanente

Location: Seattle, Washington

Posted Dec 20, 2024

The Lab Assistant performs various tasks including specimen collection, data entry, and customer service. They are responsible for following laboratory policies and procedures, as well as maintaining workplace cleanliness and safety. The position requires basic computer skills, good communication skills, and problem-solving abilities.

Cloud Engineer

Company: Skyepoint Decisions

Location: Washington, DC

Posted Dec 20, 2024

SkyePoint Decisions, a leading Cybersecurity Architecture and Engineering firm based in Dulles, Virginia, is seeking a Cloud Engineer for a proposal effort. The role involves designing, implementing, and managing cloud-based systems for critical services in application development, cybersecurity, and network operations. The ideal candidate must be a subject matter expert in AWS, Google Cloud, and Azure, hold a DoD Directive 8570, IAT III or IAM III certification, and possess an active TS with SCI eligibility. SkyePoint offers competitive compensation, benefits including health insurance, dental plans, disability, life insurance, and a 401k match, along with a flexible work environment and opportunities for professional development.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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