Exceptional Service Jobs in Washington DC

75,606 open positions · Updated daily

Looking for Exceptional Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the Washington DC area.

Naval Architect I

Company: Leidos

Location: Washington, DC

Posted Dec 20, 2024

Gibbs & Cox, a subsidiary of Leidos, is seeking a Naval Architect with 0-2 years of experience for a hybrid remote position in Washington D.C. The role involves supporting the DDG 51 Flight Upgrade branch and NAVSEA 05, focusing on hydrostatics, hydrodynamics, and arrangements. Key responsibilities include weight estimates, intact/damage stability assessments, hull design, resistance predictions, seakeeping assessments, and general arrangements. The ideal candidate should have a BS or advanced degree in Naval Architecture or Marine Engineering, proficiency in Naval Architecture software tools, and excellent communication skills. Active Secret clearance is preferred.

Director of International Patent Litigation

Company: Apple

Location: Washington, DC

Posted Dec 20, 2024

Apple is seeking a Director of International Patent Litigation to lead its global patent cases, both offensive and defensive. The role involves working closely with senior leadership to protect Apple's interests worldwide, developing strategies for international patent litigation, mentoring the patent litigation team, and advocating for balanced patent law and policy. The ideal candidate should have a JD degree, 15+ years of relevant experience, and a proven ability to manage complex patent litigation and strategy. The base pay range is between $283,400 and $453,300, with additional benefits including comprehensive medical coverage, retirement benefits, and opportunities for stock ownership.

SECURITY ASSISTANT

Company: Department of the Army - U.S. Army Corps of Engineers

Location: Walla Walla, Washington Walla Walla, Washington

Posted Dec 20, 2024

The Walla Walla District US Army Corps of Engineers is seeking a motivated and talented individual for a position involving engineering services for communities in the Pacific Northwest. The role includes managing local water resources for various purposes such as navigation, flood risk management, disaster assistance, and hydroelectric power generation. The position requires a SECRET clearance, a valid state driver's license, and the ability to work shifts including evenings, weekends, holidays, or special situations. Qualifications include one year of specialized experience in performing clerical and assistant tasks in support of established programs, including entering personnel data into an automated system and maintaining files. US Citizenship is mandatory, and a one-year trial/probationary period may be required. The role offers a comprehensive benefits package as part of a federal career.

Assistant Circuit Executive for Information Technology

Company: Judicial Branch - U.S. Courts

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 20, 2024

The IT ACE position requires strong analytical, communication, and interpersonal skills, as well as a comprehensive understanding of diverse IT technologies. The candidate must have at least 10 years of progressively responsible IT experience, including substantial management and leadership experience. The position offers federal benefits, including paid annual and sick leave, health insurance, and retirement benefits.

Director Production Affordable Housing

Company: ORIX Corporation USA

Location: Washington, DC

Posted Dec 20, 2024

The Director's role involves soliciting, reviewing, and structuring potential loans for various product types. Key responsibilities include cultivating relationships with borrowers, marketing loan programs, monitoring financing needs, and representing the company at conferences. The ideal candidate should have a Bachelor's degree, extensive experience in commercial mortgage banking, and a strong background in affordable housing. Exceptional relationship-building skills, strategic thinking, and time management abilities are required.

Operations Research Analyst

Company: Department of Transportation - Federal Aviation Administration

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 20, 2024

The Office of Budget and Programs (ABP) within the FAA requires a US citizen with Selective Service Registration (for males born after 12/31/1959) to apply. The role necessitates at least one year of specialized experience in data collection, recording, and analysis. A positive education requirement is in place, mandating submission of college transcripts. The position offers a comprehensive benefits package as part of the U.S. government, promoting a culture of belonging and diversity.

Associate Chief Nurse Executive (Rehabilitation Long Term Care)

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Vancouver, Washington Vancouver, Washington

Posted Dec 20, 2024

The Nurse IV Associate Chief Nurse (ACN) Rehabilitation and Long-Term Care (RLTC) role involves substantial leadership responsibilities, influencing the organizational healthcare mission. The position requires U.S. citizenship, passing a drug test, Selective Service Registration for eligible males, and a probationary period. Qualifications include English proficiency, a nursing degree from an accredited school, current nursing registration, and specific experience and education criteria. Preferred experience includes a Doctoral degree in Nursing and extensive leadership experience in various settings. The role involves light physical tasks and working closely with others. Full vaccination against COVID-19 is mandatory for this position.

Industrial Hygienist

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Vancouver, Washington Vancouver, Washington

Posted Dec 20, 2024

The text describes a job opening for an Industrial Hygienist at the VA Portland Health Care System in Vancouver, WA. The role involves assessing work practices and environmental conditions for health and safety hazards. Requirements include U.S. citizenship, a safe driving record, and a valid driver's license. Applicants must meet specific educational or certification criteria, along with one year of specialized experience. Preferred experience includes asbestos testing, ergonomics, and fit testing. The role requires competencies in communication, compliance, safety engineering, and technical competence.

PHARMACY/TECHNICIAN

Company: Kroger

Location: Washington, MI

Posted Dec 20, 2024

The job description is for a position at a large grocery chain, Kroger, which emphasizes providing exceptional customer service and health and wellness services. The role involves supporting company initiatives, adhering to regulations like HIPAA, assisting pharmacists, and maintaining a clean and organized work environment. The ideal candidate should have a high school diploma or GED, be at least 18 years old, and be able to handle confidential information. Kroger values its employees, offering growth opportunities and a supportive work environment.

White House Editor

Company: The Washington Post

Location: Washington, DC

Posted Dec 20, 2024

The Washington Post is hiring an experienced editor to lead White House coverage, requiring at least 10 years of journalism experience, including five years as an editor. The role involves managing reporters, driving scoop-driven reporting, and ensuring high-quality, nuanced stories. The ideal candidate should excel in deadline-driven environments and have a track record of managing talent and resources effectively.

Supervisory IT Specialist - Applications Software (Programmer)

Company: Department of Justice - Justice, Bureau of Prisons/Federal Prison System

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 20, 2024

This text describes a career opportunity with the U.S. Department of Justice, specifically for corrections professionals. The role involves fostering a humane and secure environment, ensuring public safety, and preparing individuals for successful reentry into communities. The agency values a diverse and innovative workforce, emphasizing humanity and normalcy in their approach. The job requires U.S. citizenship, and there are special conditions of employment including potential relocation, background checks, and a probationary period for supervisory roles. The position is not part of a bargaining unit, and the agency is committed to diversity and inclusion. Benefits include a comprehensive package designed to make a federal career rewarding.

Supervisory Statistician (Operations and Administration)

Company: Department of the Treasury - Alcohol and Tobacco Tax and Trade Bureau

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 20, 2024

TTB, a nationwide team dedicated to collecting excise taxes on alcohol, tobacco, firearms, and ammunition, is seeking candidates for a GS-14 position. The role involves conducting analytical studies, establishing technical requirements, and devising solutions to business problems using statistical analysis. Applicants must be U.S. Citizens or Nationals, with a degree in statistics or related fields, or equivalent experience. The agency offers competitive benefits including challenging work, advancement opportunities, and a comprehensive benefits package.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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