Exceptional Service Jobs in Washington DC

75,606 open positions · Updated daily

Looking for Exceptional Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the Washington DC area.

Practical Nurse

Company: Department of Defense - Military Treatment Facilities under DHA

Location: Oak Harbor, Washington Oak Harbor, Washington

Posted Dec 20, 2024

This job posting is for a Direct Hire Authority position for a Practical Nurse at the Navy Health Clinic in Oak Harbor, Washington. The role requires a current license to practice as a practical or vocational nurse, one year of relevant experience, and specific clearances and certifications. Incentives such as salary negotiation, recruitment or relocation assistance may be available for highly qualified candidates.

Psychologist - Psychology Program Manager (VIP)

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Tacoma, Washington Tacoma, Washington

Posted Dec 20, 2024

This job posting is for a Psychology Program Manager position at the VA, eligible for the Education Debt Reduction Program (EDRP). The role requires U.S. citizenship, proficiency in English, and a doctoral degree in psychology. Applicants must have at least three years of experience as a professional psychologist, with one year equivalent to the GS-13 grade level. The position involves organizing work, setting priorities, delegating tasks, and meeting multiple deadlines. It also requires knowledge of evidence-based practices and clinical practice guidelines. Preferred experience includes treatment of Veterans for PTSD and supervisory roles. The role is in the Excepted Service and does not confer competitive status. Full vaccination against COVID-19 is required.

Social Worker (Program Coordinator) (VIP)

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Tacoma, Washington Tacoma, Washington

Posted Dec 20, 2024

This job posting is for a Program Coordinator position in the Social Work Program at the VA Puget Sound Health Care System. The role involves leading the 18-bed PTSD Mental Health Residential Rehabilitation Treatment Program. The facility offers extensive care in various settings. Requirements include U.S. citizenship, English proficiency, a master's degree in social work from a CSWE-accredited school, and state-issued driver's license. The position is eligible for the Education Debt Reduction Program and offers comprehensive federal benefits.

Federal - Server Architect - Infrastructure Team (Warehouse)

Company: Accenture Federal Services

Location: Washington, DC

Posted Dec 20, 2024

Accenture Federal Services in New Cumberland, PA is seeking a Server Architect to support the design of infrastructure for a modern Warehouse Execution System. The role involves working with Dematic iQ and Automated Material Handling Equipment to modernize a defense customer's largest warehouse. Key responsibilities include defining requirements, designing architecture, overseeing implementation, conducting infrastructure testing, and creating technical documentation. The ideal candidate should have a basic network understanding, server design/administration knowledge, and experience with technical training. Bonus points for hardening/basic security principles and 4+ years of consulting experience.

HR Associate Manager (Recruiter)

Company: Addison Group

Location: Washington, DC

Posted Dec 20, 2024

Addison Group is recruiting for a Recruiter position in Bethesda, MD. The ideal candidate should have at least 3 years of recruiting experience, preferably in non-profit or education sectors. The role involves full life-cycle recruitment duties, including sourcing candidates, screening, scheduling interviews, and managing hiring processes. The position is remote until September, then becomes hybrid. Proficiency in Microsoft Office and an applicant tracking system, preferably Oracle, is required. The role demands strong communication, networking, and organizational skills, along with the ability to multitask and work in a fast-paced environment.

Branch Operations Lead - DC NoVA Market - Falls Church, VA

Company: JPMorgan Chase

Location: Washington, DC

Posted Dec 20, 2024

The job posting is for a Branch Operations Lead Trainee in Branch Banking. The role involves collaborating with the Branch Manager and employees to ensure accurate and efficient customer transactions, while maintaining a welcoming and friendly service. The successful candidate will help customers make the most of their money through education and advice, tailored to their financial needs. Key responsibilities include setting the branch environment for an exceptional customer experience, engaging with clients, managing cash devices, and supporting the Branch Manager in all aspects of branch operations. The ideal candidate should be detail-oriented, organized, and able to multi-task, with a dedication to following policies and procedures. Preferred qualifications include demonstrated ability to connect with customers, influence team members, and have some experience in branch banking or related fields. The company, Chase, is a leading financial services firm committed to creating engaged, lifelong relationships with customers and promoting diversity and inclusion.

Collections Specialist

Company: Addison Group

Location: Washington, DC

Posted Dec 20, 2024

The job posting is for a Collections Specialist role. The role involves daily monitoring and review of delinquent accounts, making outbound collection calls, resolving billing problems, and maintaining customer relations. The specialist will also process payments, communicate with other departments, and prepare reports on collection activities. The job requires using CRM and QuickBooks for account status updates.

Tractor Operator

Company: Department of Defense - Military Treatment Facilities under DHA

Location: Tacoma, Washington Tacoma, Washington

Posted Dec 20, 2024

The position is at Madigan Army Medical Center, Tacoma, Washington, a city known for its diversity, cultural attractions, and outdoor activities. Tacoma is situated between Seattle and Olympia, with views of Mount Rainier and Commencement Bay. The role requires a forklift operator certificate, use of personal protective equipment including respirators, and the ability to lift up to 50 lbs. The incumbent must also possess or obtain a valid state driver's license and pass a pre-employment and annual physical examination. The job involves operating a tractor and light truck, driving safely, interpreting instructions, and maintaining work practices. The working conditions are outdoors with exposure to various weather conditions and potential hazards.

Payroll Specialist

Company: Addison Group

Location: Washington, DC

Posted Dec 20, 2024

A reputable company is seeking a Payroll Specialist with 1+ years of experience for a growth opportunity. The role involves processing payroll for hourly and salaried employees, handling wage garnishments, and ensuring data accuracy. Proficiency in Microsoft Office and ADP is required.

Senior IT Project Manager

Company: Planet Technologies

Location: Washington DC

Posted Dec 20, 2024

Planet Technologies is seeking a highly motivated Senior IT Project Manager with 7-10 years of experience in large complex IT projects. The successful candidate will have a PMP certification or other project management certification, as well as specific technical certifications in Microsoft 365 and Dynamics 365. The role involves delivering technical projects, managing IT project teams, and ensuring projects are completed in accordance with established standards, schedules, and budget parameters.

NBE/BE - Financial Technology Policy Specialist-NB-570-VI

Company: Department of the Treasury - Office of the Comptroller of the Currency

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 20, 2024

The role is for a Financial Technology Policy Specialist in the Office of Financial Technology, advising on emerging trends and innovation in the federal banking system. The position requires a background investigation, continuous vetting, and enrollment in FBI's Rap Back service. Key responsibilities include collaborating with stakeholders, providing counsel on emerging trends, and completing various administrative tasks. The successful candidate must have one year of specialized experience in bank supervision or financial sector regulations.

Staff Accountant

Company: Addison Group

Location: Washington, DC

Posted Dec 20, 2024

The Staff Accountant role involves processing accounts payable transactions, managing cash receipts, reconciling revenues, reviewing expense reports, performing expense allocations, and preparing budget variance reports. The position requires strong knowledge of ERP systems, Microsoft Excel skills, excellent communication, and 0-5 years of accounting experience. A Bachelor's degree in Finance/Accounting/Business Administration is needed. Benefits include high salaries, insurance, 401K, and bonuses. Addison Finance & Accounting offers permanent employment opportunities, direct connections with hiring managers, professional development, and advice throughout the hiring process.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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