Exceptional Service Jobs in Washington DC

75,606 open positions · Updated daily

Looking for Exceptional Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the Washington DC area.

Operations Manager

Company: Cooley

Location: Washington DC

Posted Dec 11, 2024

The Operations Manager position at Cooley is seeking a professional to oversee general office operations, including facilities, conference services, mailroom, messenger services, reception, hospitality, food services, purchasing, reproduction services, and general office maintenance. The ideal candidate should have 5+ years of office facilities operations management experience in a professional services environment, be proficient in Microsoft Office suite, iManage, and other firm applications, and have strong analytical and interpersonal skills.

Junior Federal Account Manager

Company: Radiant Digital

Location: Washington DC

Posted Dec 11, 2024

Radiant Digital offers technology consulting and business solutions for commercial and government clients. They provide end-to-end solution delivery, single project execution, and strategic resources. The Federal Account Manager role involves building relationships, identifying opportunities, developing account plans, providing excellent customer service, coordinating with internal teams, negotiating contracts, staying updated on industry trends, and managing administrative tasks.

Gastroenterology / Rheumatology Senior Health and Science Specialist, North Seattle, WA

Company: Pfizer

Location: Washington DC

Posted Dec 11, 2024

The Senior Healthcare Rep is responsible for launching new products, deciding upon best strategies to manage business relationships, understanding formulary access, and engaging in product promotion within assigned accounts. The role also involves sales efforts and relationship development with assigned customers and accounts, including Therapeutic Area Specialists and Key Opinion Leaders. The ideal candidate should possess customer market and business acumen, strong product and disease state knowledge, and excellent sales promotional and strategic business development skills.

Insurance Credit Resolution Specialist

Company: Privia Health

Location: Washington DC

Posted Dec 11, 2024

Privia Health is a technology-driven national physician enablement company that collaborates with medical groups, health plans, and health systems to optimize physician practices, improve patient experiences, and reward doctors for delivering high-value care in both in-person and virtual settings. The company's Privia Platform, led by top industry talent and exceptional physician leadership, consists of scalable operations and end-to-end cloud-based technology that reduces unnecessary healthcare costs, achieves better outcomes, and improves the health of patients and the wellbeing of providers.

Systems Administrator w/ TS/SCI

Company: Leidos

Location: Washington DC

Posted Dec 11, 2024

Leidos is seeking a Systems Administrator with experience in Linux and Windows to support multiple programs and projects in their Arlington VA office. The role involves maintaining workstations and servers, deploying patches, and assisting in policy development and information assurance. The ideal candidate should have knowledge of Active Directory, HyperV, VMWare, and Azure, as well as experience with patching, STIGing, and system upgrades in a classified environment.

Data Conversion and Migration Lead

Company: Teracore

Location: Washington DC

Posted Dec 11, 2024

Teracore is a Service Disabled Veteran Owned Small Business SDVOSB and minority business enterprise with 19 years of experience in providing management and enterprise IT consulting services to the Federal Government. They are a proven prime contractor with over 70 successful contracts. The position involves data migration support for the Financial Services Modernization FSM program, including data cleansing, transformation, and load testing. The required skills include a MASBS degree, 10 years of experience in large data migration conversions, and excellent communication skills. The desired skills include experience in full-lifecycle Federal financial system implementation projects and knowledge of SAP S4Hana Federal Financials core modules.

Project Manager (PMP) - REMOTE

Company: Strategic Resolution Experts

Location: Washington DC

Posted Dec 11, 2024

SRE is seeking a PMP certified Project Manager with experience in managing organizational transformation, human capital strategy, leadership development, and coaching contracts. The position involves managing projects, building client relationships, leading project teams, and providing thought leadership. The role requires strong project management skills, experience with federal government contracts, and a drive for continuous learning.

Risk Analyst

Company: Choice Hotels International

Location: Washington DC

Posted Dec 11, 2024

The text describes a job opportunity for a Risk Analyst at Choice Hotels, a worldwide lodging franchisor. The role involves overseeing audit and risk activities for the Choice Privileges loyalty program. The ideal candidate should have a Bachelor's degree in a related field, at least 2 years of experience in risk management or audit, and strong analytical skills. The position is based in North Bethesda, MD, with a competitive salary range of $66,000 to $72,000 annually. Choice Hotels offers a comprehensive benefits program and prioritizes associate wellbeing.

Analyst, Analytics

Company: FINRA

Location: Washington DC

Posted Dec 11, 2024

The Analyst on the Analytics Team at FINRA supports the development, implementation, and maintenance of advanced financial models for budgeting, forecasting, and strategic planning. The role involves conducting detailed financial analyses, gathering and interpreting data, and providing insights to drive the organization's financial strategies. The Analyst collaborates closely with the analytics team and other departments to ensure accurate and effective financial planning and decision-making. Essential job functions include assisting in the development and maintenance of financial models, supporting the Director in identifying key business challenges and opportunities, and ensuring the accuracy and integrity of financial data and analysis. The Analyst must have a Bachelor's Degree in Finance, Statistics, or a related field and at least 3 years of relevant experience. Proficiency in Microsoft Suite, Access, Excel, PowerBI, and PowerPoint is required. The role offers a competitive salary range, full pay ranges, salary offers ranging from the minimum to the midpoint, and salary offers that range from the minimum to the midpoint of the salary range. FINRA strives to make its career site accessible to all users and provides comprehensive health, dental, and vision insurance, a 401k plan with company match, and other benefits that support employee wellness.

Relationship Administrative Specialist

Company: Frost Bank

Location: Washington DC

Posted Dec 11, 2024

The job description for the Relationship Administrative Specialist role at Frost Bank is for a position that involves performing administrative duties for a Loan Officer, supporting portfolio management and business development activities, and ensuring top-quality service to both internal and external customers. The ideal candidate should have 3+ years of experience in banking or 2+ years of experience in loan administration, a willingness to work as a team, and strong organizational and multitasking skills. The role also requires proficiency in Microsoft computer applications and excellent written and verbal communication skills.

Autonomous Systems Engineer

Company: The Aerospace Corporation

Location: Washington DC

Posted Dec 11, 2024

The Aerospace Corporation is seeking a full-time Autonomous Systems Engineer to contribute to advanced autonomy research and provide direct program support on various vehicles. The position requires a Bachelor's or Master's degree in a STEM field, at least 2 years of professional experience, and experience with mechanically oriented engineering principles and software or electronics. The ideal candidate should have a background in autonomous systems or robotics and be able to communicate complex technical issues to staff and customers with limited engineering background.

TAP Assistant Manager - MGM Springfield

Company: MGM Resorts International

Location: Washington DC

Posted Dec 11, 2024

The job posting for a Restaurant Assistant Manager at MGM Resorts International is seeking an individual with high volume restaurant management or supervisory experience. The ideal candidate should have excellent customer service skills, effective listening abilities, and strong judgment skills. The job involves daily floor plans, supervising floor service, managing employee evaluations, and maintaining communication with management and culinary staff. The ideal candidate should also have working knowledge of Food and Beverage products, menu items, equipment, health safety and sanitation regulations, Point of Sale POS systems, and bilingual English skills. The job offers wellness incentive programs, access to company discounts, free meals, free parking, healthcare benefits, and professional development opportunities.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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