Exceptional Service Jobs in Washington DC

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Looking for Exceptional Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the Washington DC area.

Network Engineer (Expert)

Company: BAE Systems, Inc.

Location: Washington DC

Posted Dec 09, 2024

BAE Systems is a top-tier prime contractor to the US Department of Defense, offering a strong collaborative culture, tools, skills, and training to employees. They are seeking a Bachelor's or Master's degree holder with 11+ years of relevant experience for a network engineering team. The role involves delivering Transport services in support of a large IT infrastructure project, leading Service Provider Architecture solutions, and designing and implementing Service Provider core and edge technologies.

Analyst - IRS

Company: Censeo Consulting Group

Location: Washington DC

Posted Dec 09, 2024

The text describes a position at Censeo Consulting Group, a Washington DC based management consulting firm. The role involves working with federal clients at the IRS, managing projects, conducting analysis, and contributing to written and verbal communication. The ideal candidate should have a strong academic background, experience in professional services consulting or federal government service, and excellent communication skills. The company offers a competitive compensation and benefits package, including flexible work arrangements and tuition reimbursement.

E-commerce Sales Program Manager

Company: BDA

Location: Washington DC

Posted Dec 09, 2024

The text highlights the exceptional nature of BDA's people, who are described as second to none and bring energy, bold ideas, and a willingness to dive into the unfamiliar. The company is seeking a strategic and result-driven Manager of Ecommerce Program Sales to lead online sales initiatives and drive growth. The ideal candidate should have a bachelor's degree in Business Administration, Marketing, or a related field, and proven experience in ecommerce sales management. The position offers a base salary range of $80k to $85k, along with benefits, PTO, vacation, a paid volunteer day, holidays, summer Fridays, and professional development opportunities.

Principal Associate, Cyber Technical - Data Loss Prevention (Endpoint DLP)

Company: Capital One

Location: Washington DC

Posted Dec 09, 2024

Capital One is hiring a technical Cyber Security professional to join the Data Loss Prevention DLP team and work with line of business stakeholders to build DLP system policies and rules based on regulatory requirements and business process analysis. The role involves configuring and optimizing endpoint DLP rules, working with DLP product team, assessing and making recommendations on architectures, strategies, and systems, analyzing business requirements, creating and maintaining DLP documentation, and contributing to DLP operations teams. The ideal candidate should have a high school diploma or GED, at least 3 years of cybersecurity or IT experience, and at least 2 years of experience developing and responding to DLP alerts and working with endpoint DLP.

Vice President of Service & Construction - East

Company: AIR Communities

Location: Washington DC

Posted Dec 08, 2024

AIR Communities is seeking a Vice President of Construction and Service East to lead the company's East Area construction and service teams. The role involves managing large-scale construction projects, multifamily operations, and a team of professionals. The successful candidate will have a degree in construction management, property operations, or a related field, and at least 10 years of experience in managing large-scale construction projects and multifamily operations. They will be responsible for leadership, project management, and coordination of regional service and construction directors. The role also involves implementing and coordinating policies, programs, and operating procedures to ensure property assets are preserved through sound maintenance, construction, and rehabilitation procedures.

Business Development Associate - Entry Level

Company: Skilled Wound Care

Location: Washington DC

Posted Dec 09, 2024

Skilled Wound Care is looking for a passionate Entry Level Business Development Associate to join their fast-paced healthcare sales environment. The role involves market research, client outreach, relationship building, and collaborating with a dynamic team to exceed sales quotas. The training program includes sales skills development, industry insights, real-world simulations, and mentorship. No prior sales experience is required, and the compensation includes a salary of $68,000 with uncapped commission potential.

Cybersecurity Engineer SME

Company: MAXISIQ

Location: Washington DC

Posted Dec 08, 2024

MAXISIQ is seeking a Cybersecurity Engineer SME to support a Sponsors program. The role involves identifying and defining security controls, performing security maintenance, and achieving system accreditation. Required qualifications include an active TSSCI with Full Scope Polygraph, prior experience with similar-sized programs, and a Bachelor's degree with 15+ years of experience in cybersecurity or related IT fields.

Senior Applications Development Engineer

Company: Crowell & Moring

Location: Washington DC

Posted Dec 09, 2024

The Senior Applications Development Engineer is the key player in the Applications Development Team, leading large-scale custom application development projects. They provide full-cycle application design and development, technical mentorship, and end-user training. The position requires a Bachelor's Degree in a relevant field and at least 7 years of increasing responsibilities in application development. The compensation and benefits package is competitive and comprehensive.

Senior Software Engineer - Creative Management (m/f/d)

Company: Sportradar

Location: Washington DC

Posted Dec 09, 2024

Sportradar is a leading sports technology company that provides data-driven marketing and sponsorship services to the iGaming industry. They are looking for a Senior Software Engineer to join their Creative Management team, which is responsible for building and publishing ads across multiple domains. The role involves working with cutting-edge technologies, building scalable systems, and contributing to the development of their advertising technologies. The company offers a collaborative environment, competitive salary, and benefits. The recruitment process is simple and aims to wrap up within 3 weeks.

Accountant

Company: Love & Company

Location: Washington DC

Posted Dec 09, 2024

The job description outlines responsibilities such as reconciling credit card charges, general ledger coding, entering expense reports, and tracking vendor invoices. The role requires Excel and MS Word experience, and there is potential for advancement within the agency. The candidate must pass an accounting test and a background check.

Manager Transaction Management - Onsite

Company: NewRez

Location: Washington DC

Posted Dec 09, 2024

Shellpoint Mortgage Servicing SMS is a top five nonbank mortgage servicing company that manages or services loan portfolios for banks and real estate investment firms. The Manager Transaction Management position involves managing and supporting NewrezShellpoints mortgage purchase whole loan sale and securitization transactions, with a high level of interaction with internal and external parties.

Commercial Account Manager

Company: Radiant Digital

Location: Washington DC

Posted Dec 09, 2024

Radiant Digital offers technology consulting and business solutions to commercial and government clients. They are seeking a Commercial Account Manager to better communicate with clients and grow their commercial line of business. The role involves building relationships, identifying opportunities, developing sales plans, providing excellent customer service, coordinating with internal teams, negotiating contracts, staying updated on industry trends, managing administrative tasks, and supporting events.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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