Exceptional Service Jobs in Washington DC

75,606 open positions · Updated daily

Looking for Exceptional Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the Washington DC area.

Counsel, Global Products, IP and Services

Company: Visa Inc,

Location: Washington DC

Posted Nov 30, 2024

Visa is a world leader in payments and technology, seeking an experienced lawyer to support open banking in the United States. The role involves working closely with business and technology teams, providing advice and counsel on transactional legal matters, and drafting and negotiating complex commercial agreements.

Senior Staff Engineer - Java (REMOTE)

Company: GEICO

Location: Washington DC

Posted Nov 30, 2024

The job posting is for a Senior Staff Engineer position at GEICO, requiring deep technical expertise, leadership skills, and experience with various programming languages, tools, and technologies. The ideal candidate will lead the strategy and execution of a technical roadmap, collaborate with teams, and mentor others.

Exchange Systems Administrator (SME)

Company: Leidos

Location: Washington DC

Posted Dec 01, 2024

Leidos is seeking an Exchange SME to support a large enterprise IT contract for the DOD. The role requires an individual with subject matter expertise administering Exchange and email retention systems. The individual will provide systems and software operations and maintenance support in a large multienclave enterprise environment.

Coordinator, Prospect Research

Company: Center for Reproductive Rights

Location: Washington DC

Posted Nov 30, 2024

The Center for Reproductive Rights is a global human rights organization working to ensure reproductive rights are protected. The Coordinator Prospect Research role is responsible for prospecting projects, responding to research requests, and developing briefing materials.

Pre-Sales Solution Architect

Company: Figure Eight Federal

Location: Washington DC

Posted Nov 30, 2024

Figure Eight Federal F8F is a leading provider of AI training data, empowering defense and intelligence agencies with cutting-edge technology. The company is dedicated to driving innovation in AI training data and has a proven track record of delivering secure, reliable, and scalable data solutions.

Chief Financial Officer

Company: Climate Imperative Foundation

Location: Washington DC

Posted Dec 01, 2024

The Climate Imperative is a 501c3 public charity that aims to solve the climate crisis by providing funding, technical support, and expertise to win the world's most significant emissions reduction policy decisions. The organization is seeking a Chief Financial Officer to lead its financial strategy and planning, ensuring financial health and sustainability.

Partner Engineer (Juniper)

Company: Red River

Location: Washington DC

Posted Dec 01, 2024

The job posting is for a Red River Partner Engineer, responsible for maintaining knowledge of products, partners, and competitors, and supporting revenue growth. The role requires a bachelor's degree, 2 years of work experience, and current Secret Clearance.

Merrill Financial Solutions Advisor - Buckeye & Associates Market

Company: Bank of America

Location: Washington DC

Posted Nov 30, 2024

Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services. The company empowers employees to bring their whole selves to work and values diversity. The Financial Solutions Advisor role provides training and guidance to become a successful and independent financial advisor.

Senior Staff Perception Software Engineer, Sensor Fusion (R2657)

Company: Shield AI

Location: Washington DC

Posted Nov 30, 2024

Shield AI is a venture-backed defense technology company that develops intelligent systems to protect service members and civilians. The company is building the world's best AI pilot, Hivemind, and is currently working with the US Department of Defense and US allies.

Federal Technical Account Manager - DC

Company: Qualtrics

Location: Washington DC

Posted Nov 30, 2024

Qualtrics is a company that creates software for delivering exceptional frontline experiences, building high-performing teams, and designing products people love. They are looking for scrappy individuals to join their team and have a huge impact on customer retention and expansion.

Legal Counsel

Company: Thomson Reuters

Location: Washington DC

Posted Nov 30, 2024

Thomson Reuters is looking for a Legal Counsel to join their team. The role involves reviewing, drafting, and negotiating contracts, as well as providing legal support to the proposal team. The company offers a hybrid work model, comprehensive benefits, and opportunities for personal and professional growth.

DevOps Engineer

Company: BLN24

Location: Washington DC

Posted Nov 30, 2024

BLN24 is a digital creative agency that supports the US Federal Government. They are looking for a MidLevel DevOps Engineer to join their team. The company offers competitive benefits, flexibility, and opportunities for growth and development.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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