Exceptional Service Jobs
1,338,750 open positions · Updated daily
Exceptional Service roles are surging as SaaS companies and subscription businesses prioritize customer retention. With AIโpowered chatbots and realโtime sentiment analytics, firms are expanding support teams to keep churn below 5%. The demand is reflected in the 1627 openings, each offering clear salary ranges up to $140,000.
Typical positions include Customer Success Managers, Technical Support Engineers, Client Onboarding Specialists, Escalation Engineers, and Support Operations Leads. Each role blends CRM mastery (Salesforce, HubSpot, Zendesk), data analysis (NPS, CSAT, renewal rates), and automation (Zapier, Jira Service Management) to drive upsell, reduce incidents, and build knowledge bases.
Salary transparency is crucial for professionals who track performance metrics. Knowing the exact pay band for a role that requires, for example, a CCSM certification or Zendesk admin level, allows candidates to negotiate based on real industry benchmarks and evaluate whether a position aligns with their career growth and compensation expectations.
Talent Sourcer
Company: Kraken
Location: Canada,UK,Spain,Portugal,Ireland
Posted Dec 06, 2025
Kraken is a mission-focused crypto company with a world-class team dedicated to accelerating global crypto adoption. They offer a remote work environment with a focus on security, education, and client support. The company is looking for a Sourcer to join their team on a 12-month contract to help increase crypto adoption.
Senior Product Manager, Dedicated
Company: GitLab
Location: EMEA,North America
Posted Dec 06, 2025
The Senior Product Manager role involves owning the strategy and roadmap for GitLab Dedicated Commercial, a single-tenant SaaS deployment for highly regulated customers. The role focuses on driving enterprise adoption, shaping pricing and packaging, and ensuring the platform meets strict security, compliance, and performance expectations. Collaboration with various teams is essential to deliver customer results and grow the platform.
Sr Coordinator-Compliance Office
Company: American Specialty Health Incorporated
Location: USA
Posted Dec 06, 2025
American Specialty Health Incorporated is seeking a Senior Coordinator, Compliance Office to join their Regulatory Strategic Development department. The role involves supporting the company's compliance initiatives, risk assessments, audit requests, and project coordination. The position requires a bachelor's degree, proficiency in MS Office, and 1 year of experience in regulatory compliance or a legal department.
Finance and Systems Data Lead
Company: Incode Technologies
Location: USA
Posted Dec 06, 2025
Incode is a Series B unicorn with a $125B valuation that provides AI-powered identity verification solutions to leading banks, fintechs, marketplaces, and governments. They are seeking an experienced NetSuite Senior Consultant/Administrator to lead the support, optimization, and expansion of their global ERP platform. The role involves defining a category-defining narrative, developing go-to-market strategies, competitive intelligence, content creation, full-funnel enablement, voice of customer insights, metrics tracking, and team leadership.
Expert Legal Counsel - Product
Company: Vonage
Location: USA
Posted Dec 06, 2025
Vonage is hiring a full-time legal counsel to support their global Carrier Management Team. The role involves providing specialist legal advice to various teams, developing customer-friendly and compliant templates, collaborating with product and legal teams, and negotiating with major MNOs and MVNOs. The ideal candidate should have 7+ years of post-bar experience, strong in-house legal experience with fast-paced tech companies, and a deep understanding of global telecoms regulatory landscape.
Senior Corporate Counsel
Company: Sprout Social
Location: USA
Posted Dec 06, 2025
Sprout Social is seeking a Senior Corporate Counsel to join their Legal team. The role involves reviewing and negotiating complex contracts, providing legal support to sales and customer success teams, collaborating with cross-functional teams, and participating in special projects. The ideal candidate should have 8+ years of commercial contracts experience, strong risk assessment skills, and experience collaborating with cross-functional teams. Sprout Social offers a comprehensive benefits program, flexible work arrangements, and opportunities for growth and development.
Marketing Technical Specialist
Company: HubSpot
Location: USA
Posted Dec 06, 2025
The role of Marketing Technical Specialist at HubSpot involves owning and optimizing the segmentation infrastructure to enable accurate audience targeting. The ideal candidate should have experience with CRM systems, building segments, and automation tools. The role requires strong communication skills, technical curiosity, and the ability to collaborate cross-functionally.
Manager - Solutions Engineering
Company: HubSpot
Location: USA
Posted Dec 06, 2025
The role is for a Manager of Solutions Engineering to lead a team of SEs, drive technical win motion, and ensure customer value. The ideal candidate should have leadership experience, SE background, and a data-driven mindset. Key responsibilities include team management, deal strategy, process ownership, and cross-functional collaboration.
Senior Services Consultant
Company: HubSpot
Location: UK
Posted Dec 06, 2025
The Senior Services Consultant role at HubSpot involves guiding customers through implementation and service strategies to support their success. The role requires strong communication skills, business and technical acumen, and the ability to recommend solutions, create implementation plans, and influence customer decisions. The position is open in Ireland and the UK, with hybrid or remote work options.
Integrated Marketing Manager
Company: Pricefx
Location: USA
Posted Dec 06, 2025
Pricefx is a leading SaaS Pricing, Price Optimization, and Management provider with consistent annual growth. The company values flexibility, diversity, and inclusion, offering remote work opportunities and a warm, welcoming environment. The Integrated Marketing Manager role involves leading integrated scalable growth strategies, lifecycle engagement initiatives, and account-based marketing programs to drive measurable business impact.
Principal Sales Engineer
Company: Kalepa
Location: USA
Posted Dec 06, 2025
This job posting highlights a Sales Engineer role with a competitive salary range of $150-$170K OTE $215K, offering benefits like equity options, comprehensive healthcare, and global team offsites. The position emphasizes collaboration with cross-functional teams, technical expertise in AI/ML, and opportunities to influence product development and client success.
Senior Site Reliability Engineer
Company: MariaDB plc
Location: Canada
Posted Dec 06, 2025
MariaDB is a widely used database platform powering applications for companies of all sizes, including 75% of the Fortune 500. The company is building a web-based management tool to help customers configure and manage enterprise MariaDB configurations. The role involves designing, implementing, and evolving large-scale cloud-native infrastructure, leading reliability and scalability initiatives, and collaborating with software and platform teams.