Exceptional Service Jobs
1,338,750 open positions · Updated daily
Exceptional Service roles are surging as SaaS companies and subscription businesses prioritize customer retention. With AIโpowered chatbots and realโtime sentiment analytics, firms are expanding support teams to keep churn below 5%. The demand is reflected in the 1627 openings, each offering clear salary ranges up to $140,000.
Typical positions include Customer Success Managers, Technical Support Engineers, Client Onboarding Specialists, Escalation Engineers, and Support Operations Leads. Each role blends CRM mastery (Salesforce, HubSpot, Zendesk), data analysis (NPS, CSAT, renewal rates), and automation (Zapier, Jira Service Management) to drive upsell, reduce incidents, and build knowledge bases.
Salary transparency is crucial for professionals who track performance metrics. Knowing the exact pay band for a role that requires, for example, a CCSM certification or Zendesk admin level, allows candidates to negotiate based on real industry benchmarks and evaluate whether a position aligns with their career growth and compensation expectations.
Fullstack Product Software Engineer - Growth Monetization
Company: Dropbox
Location: Canada
Posted Dec 05, 2025
The role of a Product Engineer at Dropbox involves shaping the future of collaboration and file sharing by developing and enhancing Dropbox products. The company is focused on expediting the creation and implementation of AI-enabled products by providing a comprehensive AI technology stack. The position requires excellent problem-solving skills, collaboration with cross-functional teams, and the ability to adapt to a dynamic work environment.
Marketing Strategy Manager
Company: Figma
Location: USA
Posted Dec 05, 2025
This role involves strategic marketing leadership and cross-functional collaboration to drive growth. Figma offers competitive compensation, equity, and comprehensive benefits including health, retirement, and remote work flexibility.
Senior Full-Stack Engineer
Company: Mercury
Location: USA
Posted Dec 05, 2025
Mercury is a fintech company that provides banking services for startups. They are looking to hire senior fullstack engineers to join their team. The company values diversity and belonging, and offers a competitive total rewards package.
Principal Software Engineer
Company: Twilio
Location: USA
Posted Dec 05, 2025
Twilio is seeking a Software Engineer to join their Conversational AI organization. The role involves developing solutions, designing software, writing maintainable code, and collaborating with the team. The ideal candidate should have 6-10 years of experience, passion for emerging technologies, and strong collaboration skills.
Engineering Manager - Commercial Systems
Company: Canonical
Location: EMEA
Posted Dec 05, 2025
Canonical is a leading provider of open-source software and operating systems for global enterprise and technology markets. The company is hiring an Engineering Manager to lead a team of software engineers and develop an internal product. The role involves accountability, high engineering quality standards, skill development, and delivering impactful solutions. The company offers a distributed work environment, personal learning and development budget, annual compensation review, and various benefits.
Director - Virtual First
Company: Dropbox
Location: USA
Posted Dec 05, 2025
The role of Director of Virtual First at Dropbox involves driving the evolution and continuous improvement of the company's operating model, which combines remote work with intentional in-person connections. The ideal candidate is an experienced forward-thinking operator who can set a bold Virtual First strategy and operationalize it through strong program design, cross-functional partnership, and clear communication.
Principal Engineer - iOS Architecture
Company: Goodnotes
Location: Asia,UK
Posted Dec 05, 2025
The text describes the company's values, team structure, and the role of a technical leader. It emphasizes the importance of innovation, user focus, collaboration, and continuous learning. The role involves defining architecture, collaborating with teams, hands-on technical leadership, system design, and coding.
Lead Python Software Engineer - Commercial Systems
Company: Canonical
Location: EMEA
Posted Dec 05, 2025
Canonical is a leading provider of open-source software and operating systems for global enterprise and technology markets. The company is hiring a Lead Python Software Engineer to work on the Integrations team, which is responsible for automating SaaS user management and onboarding new data sources to the data mesh. The role involves developing engineering solutions using Python, collaborating with colleagues, and deploying and operating services. Canonical offers a distributed work environment, personal learning and development budget, annual compensation review, and other benefits.
Software Engineer, (Principal level)
Company: Synthesia
Location: Remote
Posted Dec 05, 2025
Synthesia is an AI video communications platform that simplifies video production for businesses. It is trusted by leading brands and has received positive reviews. The company is growing rapidly and is valued at $21 billion.
Deal Desk Analyst
Company: Saviynt
Location: USA
Posted Dec 05, 2025
Saviynt is an identity authority platform that provides visibility, control, and intelligence to defend against cyber threats while empowering users. They are seeking a highly skilled Sr Analyst Deal Desk with a strong background in SaaS and Identity Governance and Administration (IGA) to optimize deal structures, mitigate commercial risk, and ensure compliance across the sales cycle. The role requires analytical rigor, commercial acumen, and cross-functional collaboration.
Senior Product Manager - Billing and Revenue Reporting
Company: HubSpot
Location: Remote
Posted Dec 05, 2025
HubSpot's Commerce Hub is seeking a Senior Product Manager to drive the strategy and execution for their Billing & Revenue Reporting platform. The role involves creating a shared vision, driving alignment, guiding product ideas, understanding customer needs, leveraging data, and leading the product strategy for billing engine. The ideal candidate should have experience in financial technology, B2B SaaS, and billing platforms, along with exceptional analytical skills and a passion for solving complex problems.
Fullstack Product Software Engineer - Growth Monetization
Company: Dropbox
Location: USA
Posted Dec 05, 2025
The role of a Product Engineer at Dropbox involves shaping the future of collaboration and file sharing by developing and enhancing Dropbox products. The company is focused on expediting the creation and implementation of AI-enabled products by providing a comprehensive AI technology stack. The job requires excellent problem-solving skills, collaboration with cross-functional teams, and the ability to adapt to a dynamic work environment.